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Novotel Düsseldorf City West

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Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Overview of Novotel Düsseldorf City West

UNESCO Sustainable Property

Novotel Düsseldorf City West

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Niederkasseler Lohweg 179, Düsseldorf, NW

Explore the area

  • Popular LocationCongress Centre Duesseldorf10 min drive
  • Popular LocationMesse Duesseldorf11 min drive
  • Popular LocationMerkur Spiel-Arena12 min drive
  • AirportDuesseldorf (DUS-Duesseldorf Intl.)13 min drive

Choose dates to view prices

About this area


Novotel Düsseldorf City West is located in Loerick, a neighbourhood in Düsseldorf, and is near a metro station. Rhineland Nature Park and Rheinwiesen reflect the area's natural beauty and area attractions include Tiger and Turtle - Magic Mountain and Neanderthal Museum. Looking to enjoy an event or a game while in town? See what's happening at Merkur Spiel-Arena or ISS Dome. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Tonhalle Duesseldorf - 10 min drive
  • Congress Centre Duesseldorf - 10 min drive
  • Messe Duesseldorf - 11 min drive
  • Merkur Spiel-Arena - 12 min drive
  • Rhine Promenade - 13 min drive

Getting around

  • Am Seestern U-Bahn - 3 min walk
  • Düsseldorf Volksgarten Station - 8 min drive
  • Duesseldorf International Airport (DUS) - 13 min drive


  • La Contessa - 3 min walk
  • Daidokoro Umaimon - 4 min walk
  • Casa Mattoni - 5 min walk
  • Freund - 11 min walk
  • Amici - 12 min walk

About this property

Novotel Düsseldorf City West

Eco-friendly Düsseldorf hotel in Loerick with restaurant
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, 24-hour room service and a meeting room. All 232 soundproofed rooms provide free WiFi, free wired Internet and sofa beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include 24-hour room service and premium bedding.
Novotel Düsseldorf City West offers 232 forms of accommodation with laptop-compatible safes and coffee/tea makers. This individually decorated accommodation includes sofa beds and desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Health club

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room


  • Terrace


  • Turkish bath/hammam


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed


  • Hairdryer
  • Shower/bathtub combination
  • Towels


  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker


  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Similar properties

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Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 248 out of 661 reviews
5 - Excellent 38%
Rating 4 - Good. 316 out of 661 reviews
4 - Good 48%
Rating 3 - Okay. 66 out of 661 reviews
3 - Okay 10%
Rating 2 - Poor. 21 out of 661 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 661 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for family with children.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - food value for money
Good value for money , we stayed only one night and it was as expected. Theres a kid corner with some videogames that made my 6 uwar old kid excited Breakfast was delicious
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great breakfast, dated rooms
The room really detracted from the general positive experience provided by communal areas and friendly staff. WiFi decent, great selection at breakfast and hotel close to tram connections to altstadt and main train station.
Stayed 1 night in Nov 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019