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Hotel Palm Premium

3.5 star property
Attentive staff and practical amenities create a genuinely welcoming experience at this Düsseldorf hotel, where local charm meets modern convenience

Choose dates to view prices

Hotel Palm Premium captures Düsseldorf's essence with helpful staff and thoughtful amenities. Travelers appreciate the practical in-room WiFi and convenient luggage storage, while the on-site hair salon and business center add extra convenience during their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is £62
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Economy Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room, 1 Single Bed, Courtyard View

A hotel room with a bed, a desk with a chair, a lamp, and a mirror.

Economy Single Room, 1 Single Bed, Courtyard View

7.6 out of 10
Good
(5 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 280 sq ft
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Balcony

A hotel room with two beds, a red carpet, a painting on the wall, and a door.

Standard Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 194 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Triple Room

A double bed with white linens, a wooden headboard, and a nightstand with a lamp.

Economy Triple Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, two pillows, a nightstand with a lamp, and a painting of flowers on the wall.

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, a chair, and a coat rack.

Superior Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a large bed, two bedside tables with lamps, a wardrobe, a desk with a telephone, and a painting on the wall.

Studio

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Single Room

A hotel room with a bed, a desk, a chair, a painting on the wall, and a red carpet.

Panoramic Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a desk with a chair, a mirror, and a painting on the wall.

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

A hotel room with a double bed, two bedside tables with lamps, a wardrobe, a desk, and a large window with curtains.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Stadtmitte, a neighbourhood in Düsseldorf, Hotel Palm Premium is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit Konigsallee and Marktplatz. Looking to enjoy an event or a match? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Visit our Düsseldorf travel guide
Map
Karlstrasse 4, Düsseldorf, NW, 40210

What's nearby

  • A modern building with vertical lines and a reflective water feature in front.
    Konigsallee
    7 min walk - 0.4 miles
  • A snow-covered Christmas tree with ornaments in front of a historic building with a clock tower.
    Düsseldorf Christmas Market
    17 min walk - 1.0 mile
  • A statue of a man on a horse in front of a clock tower.
    Marktplatz
    17 min walk - 1.0 mile
  • A riverside promenade with historic buildings, a modern tower, and a bridge.
    Rhine Promenade
    6 min drive - 1.5 miles
  • German Opera at River Rhein
    14 min walk - 0.8 miles

Getting around

  • Stresemannplatz Tram Stop
    1 min walk
  • Düsseldorf Central Station
    4 min walk
  • Düsseldorf Intl. Airport (DUS)
    25 min drive

Restaurants

  • Kagaya
    3 min walk
  • Damla Baklavaları
    1 min walk
  • The Code Agency
    1 min walk
  • Phox Pho
    2 min walk
  • To1980 - Vietnamese Street Food
    3 min walk

About this property

Hotel Palm Premium

  • Hotel near Konigsallee
  • Located close to Marktplatz and Düsseldorf Christmas Market, Hotel Palm Premium provides a hair salon and a business centre. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), an electric car charging station and ATM/banking services
    • Smoke-free property, luggage storage and a lift
    • Multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with satellite channels
    • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Bar (on property)
Premier Inn Düsseldorf City Centre
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
8.4 out of 10, Very good, 113 reviews
The price is £53
includes taxes & fees
22 Jul - 23 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day(1969 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hotel Palm Premium pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palm Premium?

As of 19 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Palm Premium on 2 Aug 2026 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Palm Premium?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Palm Premium?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palm Premium located?

Located in Stadtmitte, this hotel is within 1 mi (2 km) of Konigsallee, Marktplatz and Düsseldorf Christmas Market. Rhine Promenade and University of Duesseldorf are also within 2 mi (3 km). Stresemannplatz Tram Stop is only a 2-minute walk and Mintropplatz Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palm Premium Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 69 out of 124 reviews
Rating 8 - Good. 43 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

Reviews

Verified

8/10 Good

Cecil

Liked: Cleanliness, staff & service
Close to main station and choices of restaurants in walking distance.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't Take Breakfast, All staff very Good, Great Location Modern and Clean Hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Voranan

Liked: Cleanliness
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super nice and ready to assist
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff were very polite and helpful. The hotel provide bottles and cool water dispensers so you can help yourself whenever you like. We stayed in a 3 bed apartment, the room was very clean, beds were comfortable, the kitchen didn't have much cutlery for being self catering (1 knife and no forks) it didnt affect our stay as we ate out. We didn't have breakfast at the hotel so cant comment. It's a lovely hotel would definitely recommend staying there.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, cleanliness, easy communication, friendliness.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and welcoming.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, hotel is very convenient for the train station or just as a base for going to other places or sports watching. Great value for money too!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right! Great location - close to the train station, shopping, restaurants, the Oldtown (Altstadt). The staff was friendly, courteous, competent, and multi-lingual. The room was clean. The bed was comfortable. The bathroom, shower, were clean. Plenty of hot water on demand. The breakfast was comprehensive and very good. I stayed on a Sunday night and attended Mass at St. Andreas, which is only about 25 minutes by foot. St. Andreas is beautiful. Would I stay here again? Absolutely!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to everything

Older hotel well maintained clean friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room is clean and quiet. An early breakfast was arranged for us as the flight left early.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and service

Given the relatively low price i was sceptical about all the excellent reviews but they are warranted. Really excellent service, friendly staff, good location, spotless room, excellent value.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

SUNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and competent staff. Modern newly renovated room with comfortable bathroom. Windows have good noise insulation. Air condition is quiet and effective. Thank you, it was a good stay.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Boin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with Kitchen

Kitchen was excellent. Toilette seating was uncomfortable due to the position of toilette roll holder which stick out to my shoulder position. Reception staff were great!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly reception

Near by Dusseldorf HBF. Studio type that was very spacious you can place luggage anywhere, and had everything required. Modern and clean bathroom. Just wish the heated dry rack worked though.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Briony Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Unfortunately no coffee pot in room. No ice available
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Balint

Liked: Cleanliness, staff & service, amenities
So the hotel itself was great. The staff was really nice, the room was fine for the price, the bed was comfy, everything was very clean. However, there is a club right next to the hotel, the Mazaga Club which is open and plays music until 5am on Saturday. So while I was hoping for a quiet night, I couldn't sleep because of the bass reverberating around the building. Maybe on other days this is not a problem or if you can sleep in noisy environments - sadly, I'm not one of them.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in the center

Great staff. Fully equipped kitchen. Good bed and temperature. Windows have great sound insulation. The only thing is missing - washing machine. There was also some old carpet smell but overall I would definitely come back.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with the property but had to ask for coffees and milk for the room as they werent replenished daily.Area near the hotel didnt inspire confidence at night but had no issues during our 4 nights there.Not the cleanest German city and we have been to a few but still enjoyed our time there.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

A nicer room than in the picture, which was a pleasant surprise. The people on reception were incredibly helpful and very lovely. There was some noise outside my room in the night but I think this was another guest, which can't be helped.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably priced and comfortable

Comfortable room with a kitchenette. Friendly staff, I could check in early as the room was ready. The room was clean with a comfortable bed. There’s a new tax that has to be paid separately, which is strange. They asked for cash payment of this tax, but I didn’t have that and it cost 10 % extra to pay it with a card.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights while in town for the Euros. Originally booked for 2 nights but added a third once we got there and they were very accommodating! The front desk was very friendly and offered suggestions for sightseeing. I believe the hotel was fully booked but it was super quiet, I couldn’t tell that anyone else was staying on our floor. The room was a good size and the kitchenette was useful. Very walkable to train station, restaurants, nice coffee shop, and not too far from old town area. Felt self late at night. Only issue was the air conditioning wasn’t super strong in the room, but I may not have set it correctly.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very functional an modern
Stayed 1 night in May 2026
Verified

10/10 Excellent

terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Close to everything, lots of food options especially Japanese. Really friendly staff, super clean hotel and a bargain for the price
Stayed 4 nights in Aug 2025