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Reviews of Discovery Parks - Dubbo

3.5 out of 5
Discovery Parks - Dubbo
154 Whylandra Street, Dubbo, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 687 reviews" "
Rating 8 - Good. 218 out of 687 reviews" "
Rating 6 - Okay. 47 out of 687 reviews" "
Rating 4 - Poor. 16 out of 687 reviews" "
Rating 2 - Terrible. 9 out of 687 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room to move, lots of space in our comfy cabin. Only complaint was that the TV promised much but only free-to-air channels were available. Great that the swimming pool was heated, but only to 24 degrees. Too cool for us temperate-landers!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mikaela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for kids to play, swim whole you relax. Right near the zoo, convenient location. great place to stay!
Stayed 2 nights in Mar 2024
Response from JW on 26 Mar 2024
G’day Mikaela, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Dubbo was 5/5. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy wouldn't hesitate in recommending this accomadation.
Stayed 2 nights in Feb 2024
Response from JW on 19 Feb 2024
G'day Phillip, thanks for staying with us at Discovery Parks - Dubbo and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Dubbo team.

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
Chose to stay here due to its proximity to family I was visiting & it was well prices, especially for a 2 bedroom cabin. Check in was very efficicient & the cabin was very clean.l & welcoming. Queen bed was very comfortable & only minor negative was the smallish bathroom, although the shower was quite spacious. Park facilities are great for kids, with waterslide, pool, jumping pillow & trikes, somewhere i would bring my grandson to. Walking distance to local club for a great feed.
Stayed 2 nights in Jan 2024
Response from Manager on 1 Feb 2024
G’day Allan, thanks for joining us at Discovery Parks - Dubbo. A break is always needed and we’re really happy you loved taking yours with us. We hope you made the most of our great facilities! We appreciate you taking the time to leave your kind words and are already looking forward to having you stay again. Kind Regards, the Discovery Parks - Dubbo team.

8/10 Good

Doria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good fun
The park was definitely family friendly. We took our 3 grandchildren for their first holiday park experience. The water park was the biggest draw for them. Some of the other amenities could do with a bit of an update, like the recreation room. An told football game with broken pieces and a table tennis table and a tv in the corner. The cabin we had was clean and very comfortable, with everything we needed. Overall we enjoyed it
Stayed 2 nights in Jan 2024
Response from JW on 14 Jan 2024
G’day Ian, thanks for taking the time to leave your review and staying with us at Discovery Parks - Dubbo. We're happy to read you and your grandchildren your time with us. Well get our maintenance onto the rec room as a priority. We hope to have you stay with us again. Kind Regards, the Discovery Parks - Dubbo team.

6/10 Okay

Gerard

Check in was delayed by over 30 mins. When asked if we could check out 30 mins later, we were refused. When asked why that wasn’t acceptable, we were told “things happen” Property had minimal utensils for using the kitchen. Not as clean as desired. Handy man was extremely unpleasant and rude.
Stayed 2 nights in Jan 2024
Response from JW on 11 Jan 2024
G’day Gerard, thanks for staying with us at Discovery Parks - Dubbo and taking 5 to leave your feedback. We're sorry your check in was delayed. As we sent in out SMS the day of your check in, we were suffering from severe staff shortages and could not guarantee a 2pm check in. If we don't have the staff due to their inability to work, we do struggle on some days. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Marcio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying here as it's got everything you need, it's super convenient with the kids, and just an overall nice experience. Customer service is exceptional as well as the cleanliness of the cabins/park itself. Would definitely come back & stay again.
Stayed 1 night in Dec 2023
Response from JW on 5 Dec 2023
G’day Marcio, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Dubbo was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Dubbo team.

8/10 Good

Christine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the zoo the floors left our bare feet black
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Amenities
Clean cabins: Kid friendly: lots of things for the kids to do.
Stayed 2 nights in Nov 2023
Response from JW on 6 Dec 2023
G’day Donna, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Dubbo. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have the best stay fir our children and wife , one thing they need to fix is the little water slide is to close to the concrete wall and a couple of children hit their heads against it , including mine . Needs a rubber protection put against the concrete wall. Apart from that would recommend to anyone , had a great time . I did tell the head in the office about the concrete wall . She said she was going to bring it up with management, I hope she does . But a great time had by all . My daughter has a bruising and a cut on her eye with the concrete but she will be ok, I’m hoping management take this on board and fix . As it is an easy fix if they follow through. Great place
Stayed 3 nights in Nov 2023
Response from Manager on 23 Nov 2023
G’day Wayne, thanks for staying with us at Discovery Parks - Dubbo and taking the time to provide your feedback. We’re pleased to read you loved your time with us in the park and especially enjoyed our facilities! Yes the message about the pool area was passed on to me and we are considering a solution above the safety signs currently on on display. We can’t wait to welcome you back. Kind Regards, the Discovery Parks - Dubbo team.

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit tight around our cabin. Kids loved water park Close to zoo and town
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
G'day David, thanks for taking the time to provide your feedback. We're happy to know you liked your time with us at Discovery Parks - Dubbo but are sorry you found parking to be a little tight. If you need any assistance in future, please be sure to chat with one of our friendly staff members so we can give you a hand. We're glad this didn't deter your stay and hope we can welcome you back again soon! Kind Regards, the Discovery Parks - Dubbo team.

6/10 Okay

Jeremy

Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family, would definitely stay again.
Stayed 3 nights in Oct 2023
Response from JW on 13 Oct 2023
G’day Daniel, thanks for taking the time to leave your review and staying with us at Discovery Parks - Dubbo. We're happy to read you loved your time with us. We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Tim and Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the facilities at the park - fabulous for families
Stayed 4 nights in Sep 2023
Response from Manager on 15 Oct 2023
G’day Daniel, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Dubbo. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent easy
Stayed 2 nights in Sep 2023
Response from JW on 12 Sept 2023
G’day David, thanks for staying with us at Discovery Parks - Dubbo and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Dubbo team.

6/10 Okay

Jane

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Had the cabin re cleaned due to dirty floors. Mould on windows walls dirty marks lino torn in loungeroom large hole
Stayed 3 nights in Aug 2023

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal (near the zoo). It had a room free (during a busy period). The internet worked. The room had some space and good equipment.
Stayed 1 night in Aug 2023
Response from JW on 4 Aug 2023
G’day Eugene, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Dubbo. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Dubbo team.

8/10 Good

TANYA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at front desk
Stayed 2 nights in Jul 2023

10/10 Excellent

Samara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful, especially as I had booked incorrectly for my four children. They helped me adjust the booking with no hassles, and were so lovely and kind, offering board games and DVDs to borrow too. The cabin was perfect, tidy, quiet and convenient. Very happy.
Stayed 1 night in Jul 2023

6/10 Okay

Dewi

Stayed 2 nights in Jul 2023

2/10 Terrible

Scott

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
When we arrived, I noticed hair on the vanity sink from somebody shaving my one and a half year, old daughter was crawling on the floor the clothes went black from dirt on the carbon floor. Also her feet knees palms also dirty. My oldest daughter went to jump in the bank. Pull the doona back and the sheets and hair crumbs and it and have photos to prove my partner went to reception the next morning as no one would not answer any phones at night they did send cleaners in which renewed sheets and towels we think they mopped the floor but they’re was still hair on the sinks etc
Stayed 2 nights in Jul 2023

10/10 Excellent

Donnalee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for families and small children
Stayed 2 nights in Jul 2023

8/10 Good

Shannan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Value for money, great park. A few little issues in the cabins which are an easy fix. Mouldy shower, rangehood filthy and not working, very mouldy and broken plug for the sink. Apart from those little fixable things it’s a great tidy park. Would recommend especially for families.
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable .. quiet heating unit .. large fridge .. comfy bed and lounge chairs ..heated overhead light in bsthroom ... just needed a mat on cold wooden floors in maon room. 9/10.
Stayed 2 nights in Jun 2023

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean units and spacious
Stayed 1 night in Jun 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Celeste

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The new cabins are beautiful and so is the communal area around them. Lots for the kids to do around the park. We will definitely be staying again
Stayed 1 night in Jun 2023

6/10 Okay

Clive

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good locations till night comes, on a downhill run for the semi trailers under the airport flight path.
Stayed 2 nights in May 2023

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming. Appreciated the heating being turned on before our arrival.
Stayed 1 night in May 2023

6/10 Okay

Libby

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our cabin was outdated and in desperate need of some tlc, a renovation and better cleaning. The beds were comfortable and the linen was clean but for the cost we paid per night, we expected more.
Stayed 2 nights in Apr 2023
Response from JW on 1 May 2023
G'day Libby. Thank you for taking the time to provide feedback on your recent stay with us. I can let you know that happily the TLC is on the way as we are refurbishing our cabin and hope to have this finished by July this year. We look forward to being able to welcome you back into a brighter cabin! Best regards, the Discovery parks team, Dubbo

10/10 Excellent

Tom

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2023
Response from JW on 1 May 2023
G’day Tom, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Dubbo was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Good sized cabin, clean and close to the zoo
Stayed 2 nights in Apr 2023
Response from JW on 27 Apr 2023
G’day David, thanks for taking the time to provide us with your review! We're very happy to read that your stay with us at Discovery Parks - Dubbo was 5/5. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Dubbo team.

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was great for families. Rooms big and spacious. Only thing I could say is they were a bit dated. Flooring needs updating but overall a pleasing experience.
Stayed 2 nights in Apr 2023
Response from JW on 20 Apr 2023
G’day Darren, thanks for taking the time to leave us your kind words. We’re so happy to read you and the family enjoyed stay with us at Discovery Parks - Dubbo. We hope you will stay with us again, in our new updated cabins! Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and our cabin was perfect for our family of four. The kids facilities were amazing - will definitely be back!
Stayed 2 nights in Apr 2023

8/10 Good

Tony Colleen

Travelled with partner
Liked: Staff & service, amenities
The Park was handy to the Dubbo Club for Dinner at night which is very popular with families. Good spot for kids to run around.
Stayed 2 nights in Apr 2023
Response from JW on 8 Apr 2023
G’day Tony, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Dubbo. We’re happy to hear you enjoyed your time with us and especially enjoyed our great location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness
Easy to communicate and tidy room
Stayed 2 nights in Mar 2023

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great all around except another guest decided to take our car park next to our cabin when we returned late from a funeral on our second night which ment we had to try and find somewhere else to park with tired kids.
Stayed 2 nights in Mar 2023
Response from JW on 21 Mar 2023
G’day Todd, thanks for staying with us at Discovery Parks - Dubbo and taking 5 to leave your feedback. We're so glad you enjoyed your stay with us, but can only apologise for the mis parked car of the other guest. We can't wait to welcome you back again soon, hopefully in better circumstances than having to attend a funeral. Kind Regards, the Discovery Parks - Dubbo team.

6/10 Okay

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It's a holiday park so you have a mix of campers, caravans and people renting units. The pool area is nowhere near big enough when a large number of guests use it. The pool rules are also not enforced so if the others staying aren't helpful they'll be running, bombing and brining food/glass into the pool area. Also if you stay more than one night, if you want replacement bath towels it is $10. On our first stay pool towels were available, this time they werent. Reception is only open between something like 8:30am and 5:30pm. Good luck getting any staff at all outside those hours.
Response from JW on 21 Mar 2023
G’day John, thanks for staying with us at Discovery Parks - Dubbo and taking the time to provide us with your review. We’re sorry to read some of our other guests around the pool behaved inappropriately during your stay with us. We do endeavour to police as best we can during the pools opening hours. In future, if there are any troubles whatsoever, please give us a call on the afterhours number provided on the reception door. We do hope to welcome you back again. Kind Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cabin was wonderful! As a family we had a fantastic time staying here
Stayed 3 nights in Feb 2023

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing. Will definitely be back
Stayed 2 nights in Jan 2023

8/10 Good

Kathryn

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Hyo-young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet was not good, but everything else was very good. Thank you.
Stayed 2 nights in Jan 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom Deluxe cabin was comfortable with everything you need to explore the zoo, goal and local restaurants. Kids loved the waterslide and pools, highly recommended.

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2023

6/10 Okay

brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family fun but very expensive. $2050 for 3 nights
Stayed 3 nights in Dec 2022
Response from Jq on 14 Jan 2023
Hi Brett, thanks for joining us at Discovery Parks - Dubbo. Please know our accommodation pricing does vary per type and location. We operate on dynamic pricing, so it fluctuates depending on demand and what’s on in the region at the time. We're glad you loved your time with us regardless and hope to welcome you back again soon. Thanks for providing your feedback. Regards, the Discovery Parks - Dubbo team.

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!!