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"Staff are brilliant, room was not as good as previous years but ok. Shower was poor this time, taps looked as though they needed attention. Issue one day with waterfall masonry where a chunk of stone fell into the pool from the top of the waterfall, thankfully missed swimmers. Was left all day and then repaired overnight. Overall a good place to stay. "

"They really earned their five stars"

"Excellent hotel."

"I just want to personally thank Mr. Dumasal for the effort you put into my niece’s 2nd birthday last August 13–14. Even though I live miles away, I booked this stay for her, and it truly means so much. She may not fully realize it at her young age, but this is an experience we’ll never forget. Thank you for going above and beyond — we really appreciate it from the button of our hearts. "

"I booked pool access and wanted to open the room door for some fresh air but a stray cat entered."

"Was great, especially breakfast. Staff members did a wonderful job. All thanks go to Thapa, Naseer and Mahera. They made my 5 days worth it."

"workers are very unhelpful however they are kind and it’s a beautiful place to stay, 1 min walk from Dubai Mall too "

"Spacious, clean 24-hour airport shuttle bus and reception desk service"

"Fantastic service as always and really clean. Great facilities so much to do! "