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Raffles The Palm

5.0 star property
Guests can recharge at indoor and outdoor pools with comfortable sun loungers, while electric car charging stations make eco-friendly travel convenient

Choose dates to view prices

Raffles The Palm offers eco-certified luxury. Enjoy swim-up and poolside bars with Palm Jumeirah views, rejuvenate at Cinq Mondes spa, and savor meals at five restaurants. The property features mini golf, high-speed WiFi, and complimentary self-parking for a seamless stay.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is £241
includes taxes & fees
16 Mar - 17 Mar

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, Club lounge access (Duplex)

Suite, Club lounge access (Duplex) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Suite, Club lounge access (Duplex)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Walk Room With Private Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Garden Walk Room With Private Terrace

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Jacuzzi Suite, Balcony, Club Lounge Access

Premier Jacuzzi Suite, Balcony, Club Lounge Access | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Jacuzzi Suite, Balcony, Club Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sea view
  • 2368 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Balcony, Ocean View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Room, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Palm Room, Balcony

Premier Palm Room, Balcony | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Palm Room, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Suite, Club lounge access (Balcony)

Premier Suite, Club lounge access (Balcony) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Suite, Club lounge access (Balcony)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sea view
  • 1755 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, Club lounge access, Ocean View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles, Club Room, Club lounge access, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Raffles Club Palm Room, Club Lounge Access

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles Club Palm Room, Club Lounge Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Sea view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Signature Suite Palm, Balcony, Club Lounge Access

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Signature Suite Palm, Balcony, Club Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room, Terrace, Club Lounge Access

Premium Club Room, Terrace, Club Lounge Access | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premium Club Room, Terrace, Club Lounge Access

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Sea view
  • 2185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Royal Villa, 4 Bedrooms

Raffles, Royal Villa, 4 Bedrooms | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles, Royal Villa, 4 Bedrooms

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
  • Garden view
  • 10226 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Large Single Beds

View all photos for Signature Suite Ocean, Balcony, Club Lounge Access

Signature Suite Ocean, Balcony, Club Lounge Access | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Signature Suite Ocean, Balcony, Club Lounge Access

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Presidential Suite, 2 Bedrooms

Raffles, Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles, Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Raffles, Villa, Multiple Beds

Raffles, Villa, Multiple Beds | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Raffles, Villa, Multiple Beds

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
  • Sea view
  • 4 bedrooms
  • Sleeps 10
  • 1 Large Single Bed and 3 King Beds

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About the area

Located in Palm Jumeirah, a neighbourhood in Dubai, Raffles The Palm is near a train station and on a private beach. Mall of the Emirates and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Don't miss Dubai Miracle Garden and Dubai Aquarium & Underwater Zoo. Visit our Dubai travel guide
Map
West Cresent, Palm Jumeirah, Dubai, 213208

What's nearby

  • Aquaventure which includes a water park and a pool
    Aquaventure
    7 min drive - 2.1 miles
  • The Pointe
    6 min drive - 2.1 miles
  • Palm Jumeirah Mall
    9 min drive - 3.6 miles
  • AURA SKYPOOL Dubai
    9 min drive - 3.8 miles
  • The View at The Palm
    9 min drive - 3.8 miles

Getting around

  • Atlantis Aquaventure Waterpark Station
    6 min drive
  • Dubai (DWC-Al Maktoum Intl.)
    39 min drive

Restaurants

  • UBK - Urban Bar & Kitchen
    15 min walk
  • WHITE Beach Dubai
    4 min drive
  • Th8 Palm beach bar
    12 min walk
  • Kempinski Hotel & Residences Palm Jumeirah
    3 min walk
  • BCH:CLB
    9 min walk

About this property

Raffles The Palm

Luxury family-friendly hotel near Aquaventure
Take advantage of a swim-up bar, a poolside bar and a terrace at Raffles The Palm. This hotel is a great place to bask in the sun with a private beach and beachfront dining. Treat yourself to a body wrap, aromatherapy or a hot stone massage at Cinq Mondes, the on-site spa. At the 4 on-site restaurants, enjoy brunch, lunch, dinner, children's meals and ocean views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Buffet breakfast (surcharge), an electric car charging station and a porter/bellboy
  • 6 meeting rooms, a banquet hall and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 340 rooms boast comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and deep-soaking baths
  • 48-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
9.2 out of 10, Wonderful, 1,270 reviews
The price is £141
includes taxes & fees
17 Mar - 18 Mar
Sofitel Dubai The Palm Resort & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3400
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 816803
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Frequently asked questions

Does Raffles The Palm have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at Raffles The Palm?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Raffles The Palm on 16 Mar 2026 start from £241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles The Palm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles The Palm?

Valet parking is free at this property.

What time is check-in at Raffles The Palm?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Raffles The Palm?

Checkout is at noon.

Where is Raffles The Palm located?

Nestled on the beach, this Palm Jumeirah hotel is 1.8 mi (2.9 km) from Lost Chambers Aquarium and 1.9 mi (3 km) from Aquaventure. Palm West Beach and The Pointe are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Raffles The Palm Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 246 out of 289 reviews
Rating 8 - Good. 26 out of 289 reviews
Rating 6 - Okay. 5 out of 289 reviews
Rating 4 - Poor. 5 out of 289 reviews
Rating 2 - Terrible. 7 out of 289 reviews

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel, the staff are amazing, great restaurants- loved it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The most amazing hotel, beautiful clean, all staff were brilliant and helpful. If you want luxury this is the best there is
Stayed 3 nights in Dec 2025

10/10 Excellent

Rashid

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights and what a lovely experience and room. Staff was lovely. Will definitely stayin alot more at raffles
Stayed 8 nights in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very excellent !!! Rooms are very clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Hugo

Liked: Cleanliness
- Luxurious on all levels (staff, building and garden, location, rooms, clean, accommodation, restaurants….) - child and parent friendly
Stayed 5 nights in Oct 2025

10/10 Excellent

Pritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely large rooms, food was delicious. Pool and beech area was well kept and comfortable. As a vegetarian staying Half Board the vegetarian food options were lacking.
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff are excellent. The pool area is heavenly. The rooms are amazing. We love the styling.
Stayed 10 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the pool were friendly and very welcoming. Bar staff also very professional and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way. One of the best hotel rooms I've ever stayed in and I've stayed in a quite a few 5 star hotels. Staff was incredible. All food options were excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

LUCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent structure, clean, service and very good restaurant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Raffles. The service was impeccable from all hotel staff, the room was extremely spacious and I even got a huge pregnancy pillow from the staff for my growing belly! Beautiful pool with swim up bar & private beach also. The concierge team also super kind and helpful in supporting us to get a taxi whenever we wanted to go out and about. Would absolutely stay again, thank you!
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ONE OF THE BEST HOTELS I HAVE EVER STAYED IN DUBAI. TREATED LIKE A PRINCE WITH SUPERB CUSTOMER SERVICE.
Stayed 3 nights in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall couldn't fault the hotel. Our Ocean View Club Room was amazing with a massive balcony. All the staff very friendly & helpful. Special mention to our butler Isuru who was very knowledgable & couldn't do anymore for us. Our only negatives were the slow service in the club lounge during peak times, especially breakfast time. Compared to other hotels in Dubai the prices for food was expensive for the choices on offer
Stayed 5 nights in Oct 2025

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic as we had family reunion! The hotel is wonderful, staff is always helpful and the food is absolutely delicious!
Stayed 5 nights in Jan 2025

10/10 Excellent

iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool and beach were comfortable and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service. Ready to go beyond what is on the list of services. We are impressed!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with amazing staff and facilities.
Stayed 6 nights in Dec 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect high end hotel. Wonderful staff and service. No gimmicks or water parks attached, so all effort goes to being good at being a hotel!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastics rooms beautiful place pool and beach highly recommended
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Fantastic hotel with a warm friendly atmosphere. Delicious food and great dining options. Set on the beach and with a large pool, it was ideal for our weekend away to recharge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful short break, fantastic staff and made to feel very welcome.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were trained well and friendly. I think a resort this size and price should have a larger pool. The decor is very garish and in your face, a bit much for my taste. Gold is on everything and everywhere. Reminds me of an 18th century royal castle.
Stayed 4 nights in Jul 2025

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in Jumeira. Our club room had beautiful view overlooking the Persian gulf and Dubai’s skyrises
Stayed 5 nights in Apr 2025

10/10 Excellent

Kamaldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Stayed 7 nights in Aug 2024