Andaz by Hyatt Palm Jumeirah

Photo gallery for Andaz by Hyatt Palm Jumeirah

Primary image
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, an infinity pool, free pool cabanas, pool umbrellas
Outdoor pool, an infinity pool, free pool cabanas, pool umbrellas
Outdoor pool, an infinity pool, free pool cabanas, pool umbrellas

Overview of Andaz by Hyatt Palm Jumeirah

Andaz by Hyatt Palm Jumeirah

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
The Palm Jumeirah, Dubai, Dubai, 390068

Explore the area

  • Popular LocationAquaventure6 min drive
  • Popular LocationDubai College6 min drive
  • Popular LocationSkydive Dubai16 min drive
  • AirportDubai (DXB-Dubai Intl.)36 min drive

Choose dates to view prices

About this area

Dubai

Andaz by Hyatt Palm Jumeirah is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Burj Al Arab and Skydive Dubai are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Check out an event or a game at Dubai Sports City, and consider making time for Sheikh Zayed Road, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Aquaventure - 6 min drive
  • Dubai College - 6 min drive
  • American University of Dubai (AUD) - 9 min drive
  • Skydive Dubai - 16 min drive
  • Jumeirah Beach - 17 min drive

Getting around

  • Al Ittihad Park Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 36 min drive

Restaurants

  • Ibn Albahr - 5 min walk
  • Sun& - 11 min walk
  • Wagamama - 17 min walk
  • House of pizza - 18 min walk
  • Asateer Tent - 5 min drive

About this property

Andaz by Hyatt Palm Jumeirah

Hotel with private beach and full-service spa
Catch some rays on Andaz by Hyatt Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 217 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also find conveniences such as sitting areas and coffee makers.
Andaz by Hyatt Palm Jumeirah offers 217 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. 55-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ora Spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: AED 160 for adults and AED 80 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Infinity pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Urdu

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AED 200.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1400
  • New Year's Eve (31 December) Gala Dinner per child: AED 700 (from 2 to 12 years old)
  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AED 160 for adults and AED 80 for children (approximately)
  • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s cabana pool is reserved for adults only.

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Andaz by Hyatt – Palm Jumeirah
Andaz by Hyatt Palm Jumeirah Hotel
Andaz by Hyatt Palm Jumeirah Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz by Hyatt Palm Jumeirah Hotel Dubai

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 42 out of 80 reviews
5 - Excellent 52%
Rating 4 - Good. 25 out of 80 reviews
4 - Good 31%
Rating 3 - Okay. 6 out of 80 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 80 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 80 reviews
1 - Terrible 8%

4.6/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing time and definitely recommend staying here. The breakfast was delicious with fresh fruit every morning. The staff was extremely knowledgeable about tours as well as the night life.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most incredible time at this beautiful property. Staff were extremely attentive & catered to our every need. The location was fantastic, beach was very peaceful & serene with amazing attendants who helped us with our loungers & umbrellas. The food at the hotel was exceptional, the head chef Ambed & his team, created beautiful dishes, and catered for my complex dietary needs - giving us a personalised service at breakfast & lunch. The head of operations & restaurant staff always ensured we seated at our favourite table & greeted us with a smile. Additionally the front of house staff & concierge helped us navigate Dubai, and ensured we had a lovely holiday.
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first second we have arrived we were greeted by Mustafa from reception desk and we felt VIP. We had his personal attention and all his suggestions were very good
Stayed 7 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Lovely place
Stayed 5 nights in Feb 2022

3/5 Okay

Liked: Cleanliness
Disliked: Amenities
It’s a new hotel, hence clean and fresh, however the amenities are awful. I believe this is a five star hotel - there were no amenities in the room (toothbrush, earbuds etc), the mini bar was empty apart from water, and when I asked for an urgent ironing of a shirt, they said they don’t have these facilities to iron so they would have to send it out with a service. Not at all what you expect from any five star hotel.
Stayed 2 nights in Feb 2022