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"Very friendly and helpful staff "

"Excellent "

"The service can be better as a 5 star hotel. They treat guests as suspects and make us feel uncomfortable. They should send their manager to Japan to learn how to improve the service. "

"Room was modern clean and spacious. Staff and service was great. Food was excellent."

"We had an excellent and unforgettable time at Waldorf Astoria Dubai Palm Jumeirah. The staff were friendly and welcoming. The dinning experience was wonderful, especially at Laos. We celebrated our 10 year anniversary, upon our arrival, the staff decorated our bed with roses and a wonderful chocolate desert. The beach was excellent, the rooms were clean and spacious. We will definitely return to the Waldorf Astoria Dubai Palm Jumeirah on our next trip."

"Loved this hotel, authentic decor, spacious, friendly & helpful staff, clean. The gym, spa, beach, pools, food all great. I had a really relaxing stay and the hot stone massage along with the Balinese massage was the best - highly recommend! The e-butler WhatsApp service is genius - so quick to respond every time! Thank you for a lovely stay, I will definitely visit again. "

"My wife and I, had an amazing time at Atlantis, the most amazing experience. Every single person, employee of the hotel were the most kind and professional. "

"Amazing hotel and amenities. The staff were so accommodating. We had specific dietary requirements and the staff in the kitchen and all of the managers in the kitchen area went above and beyond to make sure we were catered for. Great facilities for children. Wouldn’t stay anywhere else in Dubai after this experience."

"Warm atmosphere at the hotel, good staff, good attraction in the water park for children till 14-15 years old "

"Fantastic property, rooms are very well maintained and clean. The property has all the facilities you could need (restaurants, bars, spa, three pools, gym...). Good location within Dubai (10 mins from Airport/Dubai Mall) "