Ratings based on 596 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Monterrey, Mexico

Excellent atmosphere

Posted 22-Mar-2017
Love the private beech. Very good choice of breakfast, morning juices, fresh squeezed, all different fruits
Comment from Hotel Management
23-Mar-2017 by WMS, Hotel Management
Dear Marina, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your experience at our resort and that you especially appreciated our private beach as well as our breakfast buffet. It would be our pleasure to welcome you back to our resort in near future. Best Regards, Tolga S Lacin General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Great hote

Posted 21-Mar-2017
A great hotel, accessible to all visitor sights that Dubai has to offer with ease and cheaply by taxi. Would stop again for sure.
Comment from Hotel Management
23-Mar-2017 by WMS, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay at our resort and that you especially appreciated the hotel’s location. We are looking forward to welcoming you back to our resort in the near future. Best Regards, Tolga S Lacin General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from london uk

Yes

Posted 19-Mar-2017
Pros: Clean and private beach.
Cons: Communication
Location: Good location tram close buy.
No one came to pick us from the airport for an hour i had to call the hotel then they send a car. What I was annoyed about was hotel blamed expedia rather than say sorry.
Comment from Hotel Management
23-Mar-2017 by WMS, Hotel Management
Dear Frank, Thank you for taking the time to share your experience with us. We are concerned to read about your negative experience. Rest assured that we take all our guests’ comments very seriously and we have shared your feedback with our team as we constantly strive to enhance our guests’ experience with us. We would like to apologize for any inconvenience caused. Best Regards, Tolga S Lacin General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel on beach. Easy to get to downtown

Posted 15-Mar-2017
Really great experience. Great staff. Beautiful room
Comment from Hotel Management
16-Mar-2017 by WMS, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your overall experience at our resort and it would out pleasure to welcome you back in near future. Best Regards, Tolga S Lacin General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from Oxford

Pleasing experience, first time in Dubai

Posted 09-Mar-2017
Our shuttle service to the hotel was not at the airport. Long queue for taxi so we contacted the hotel, who informed us that we should have had this service but they had not been contacted with our arrival times. We had booked through Expedia, so this was a little disappointing after a long flight but the hotel driver was in the area so we only waited a further 10 minutes. A very warm welcome by reception team and very helpful. As we arrived at 10.00 and our room would not be ready until 15.00, we were offered changing/shower facilities. On Friday's from 12.00 they hold an event open to non residents. This event is very well organised, food and champagne, beers, wine cocktails are all in the package price along with live music. Approximately 1000 guests. We had an executive room with sea-view and use of the 8th floor executive lounge, breakfast, afternoon tea and evening drinks were served and more intimate than the main restaurant. The food served in the Italian and Hunters restaurants were superb! Room service very efficient. A little niggle was the inconsistency in housekeeping. Used wine/water glasses, coffee cups were removed from our room but not replenished.
Comment from Hotel Management
13-Mar-2017 by WMS, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay at our resort and it is especially wonderful to hear that you chose our hotel while visiting Dubai for the first time. Please rest assured that I have passed on your comments to our management team in our continuous endeavor to improve the services provided to our guests. We are looking forward to welcome you back in near future! Best Regards, Tolga S Lacin General Manager
5out of 5
Recommended
for Couples
by A verified traveller from UK

excellent hotel

Posted 06-Mar-2017
Pros: Above
Worth staying in executive level room, as breakfast, tea and canapés/drinks excellent.
Comment from Hotel Management
07-Mar-2017 by WMS, Hotel Management
Dear jjh, Thank you very much for taking the time to share such positive feedback with us! It would be our pleasure to welcome you back to our resort in near future. Best Regards, Tolga S Lacin General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from london

Fabulous hotel!!

Posted 18-Feb-2017
Pros: Location, luxury
Cons: Can't think of anything
Location: Good location. We were room only, so walk to the Marina for a meal in the evening. Lots of restaurants and very pleasant place to walk about..
Fantastic! Great location, friendly staff, very clean, comfy beds, heated pools, on the beach Will highly recommend, I I was going to go back would stay there again Thank you Westin
Comment from Hotel Management
23-Feb-2017 by The Westin Dubai Mina Seyahi Beach Resort & Marina, Hotel Management
Dear olga, Thank you very much for sharing your feedback with us. We are thrilled to read that you enjoyed your stay with and that you especially appreciated the location and our friendly associates. We are looking forward to welcoming you back in the nearest future. Best Regards, Tolga S Lacin General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 23-Jan-2017
Pros: See above
Cons: The receptionist in the Bussola Restaurant could do without being quite so frosty. It felt as if she was doing us a favour finding a table.
Location: The location is great for holidays and not too far away from anything in a cab. It was about 40 Dirhams one way into the city.
From checkin to check out everything was excellent. The choice of restaurants is very good, I think I am outlobstered. The staff can't do enough for you and there are many things that are not mentioned in the hotel details that are a very pleasant surprise. The bed is wonderful- not slept so well in a hotel for a long time. The beach has a family area and also an adults only area which is good. Too many good things to write about but would go back tomorrow.
Comment from Hotel Management
24-Jan-2017 by The Westin Dubai Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Guest, Thank you very much for sharing your positive review with us. We are glad to read that you enjoyed your stay with us and that you especially appreciated the location and our signature Heavenly Beds. We are looking forward to welcoming you back in the near future. Best Regards, Tolga S Lacin General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Doncaster

Would highly recommend

Posted 15-Jan-2017
Stayed at the Westin with friends to celebrate a special birthday for 4 nights. From the moment we arrived we were made to feel welcome and looked after. We arrived at 8.30 am knowing checkin wasn't until 3pm but the friendly receptionist that greated us went out of her way to ensure we had a room as early as possible which also included an up grade. The hotel itself is amazingly beautiful and feels extremely luxurious. Every member of staff were pleasant and friendly and couldn't do enough to make you feel welcome. The rooms were comfortable and clean and the hotel had arranged flowers and chocolate cake for my friend's birthday. I recommend the executive rooms as you have access to the executive lounge which serves a variety of breakfast foods, afternoon tea with sandwiches and cakes and drinks during the evening. Also airport transfer to and from the hotel is included.
Comment from Hotel Management
16-Jan-2017 by The Westin Dubai Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Deborah, Thank you very much for sharing your positive feedback with us. We are glad to read that you enjoyed your stay with us at The Westin Dubai Mina Seyahi and that you especially appreciated out attentive associates and our spacious rooms. We are looking forward to welcoming you back again soon. Kind Regards, Tolga S Lacin General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 08-Jan-2017
Excellent facilities, level of service, location. Will stay again for sure. Family of 4 with a 5 yr old and 1 yr old.
Comment from Hotel Management
10-Jan-2017 by The Westin Dubai Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Guest, Thank you very much for sharing your positive review with us. We are glad to read that you enjoyed your stay with us at The Westin Dubai Mina Seyahi and that you particularly appreciated the location and the hotel's facilities. We are looking forward to welcoming you back soon for another stay at The Westin Dubai Mina Seyahi. Best Regards, Tolga S Lacin General Manager