Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Sydney

Stay somewhere else!

Posted 04-Sep-2015
Pros: It's in a nice area of Dubai and the food and service in the Atrium were ok.
Cons: Pretty much everything!
Very disappointing! We chose Westin as they are supposed to be a top hotel chain, unfortunately someone forgot to tell the staff. We paid for a sea view room, but only got a view of the gardens, reported it to service express, who promised to talk to the manager and get back to us, but didn't. The Bellboy, said he would get me a loan charger for my phone, as I had lost mine, again, he didn't. The restaurant staff were rude and uninterested, made mistakes with orders which meant long waits for meals and drinks. We will never go to another Westin hotel.
Comment from Hotel Management
07-Sep-2015 by The Westin Dubai Mina Seyahi, Hotel Management
Dear Guest, Thank you for your feedback. We would like to apologies for any inconvenience caused during your stay. Rest assured that we take all our guest comments seriously and we have shared yours with our team in order to improve our guests experience with us. Best Wishes
5 out of 5
for Business Travellers
by A verified traveller from England

Great resort hotel

Posted 28-Aug-2015
I stay at this Westin on business trips, however the facilities for relaxing are first rate. Rooms are nice and big with comfortable beds. The buffet breakfast is wonderful and the other restaurants at the hotel are superb.
5 out of 5
for Everyone
by A verified traveller from Rottach-Egern

Angenehmes und sehr gepflegtes Hotel

Posted 21-Aug-2015
In diesem Jahr waren wir bereits zum zweiten Mal im Westin Dubai Mina Seyahi Beach Resort Marina. Das Frühstück lässt keine Wünsche offen - beste Qualität - sehr freundlicher und zuvorkommender Service. Wir kommen in jedem Fall wieder !!!
5 out of 5
for Everyone
by A verified traveller from London

Excellent hotel

Posted 11-Aug-2015
Pros: Clean, friendly hotel with excellent facilities, close to private beach
Location: I was only in Dubai for one night so I just made use of the restaurant and breakfast facilities, and then the pool in the morning. All excellent.
I was staying on a stop over for one night. I found that the staff were friendly and extremely helpful. Nothing was too much trouble.
3 out of 5
by A verified traveller from Melbourne

Nice hotel....but it felt out-dated...

Posted 05-Aug-2015
Pros: nice friendly people. I think people really try hard to help.
Cons: need renovations!!!!! improve cuisine.
Location: location near beach. good swimming for kids. about 30 min from the airport.
nice hotel, but it feels rather 4 stars (not Westin high standards like Berlin)..people were nice. but the hotel needs uplifting...drain did not work in the shower..We checked in at 1 am so I decided to stay in this room and ask people to fix it in the morning. Air conditioner did not work very well in the bedroom (executive suit). Had buffet lunch - it was disappointing to have such a small variety and not very tasty food. I am big fun of middle eastern cuisine and I was hugely disappointed in coffee - totally undrinkable. Kids had a room service - usual spaghetti and pizza - it was ok. Westin should provide free high speed WIFI internet connection. I was offered to pay for high speed internet in room. In general, it was ok to stay there for 2 days, but do not hold high expectations of 5 star.
4 out of 5
for Everyone
by A verified traveller from Poole

A really nice hotel in a very good location

Posted 03-Aug-2015
Pros: Relative quietness and it's close proximity to Dubai Marina . Also Atlantis resort is just up the road by taxi if you want to visit the water park.
Cons: More plus sockets could be made available in the guest rooms via extension cable. The socket outlets seemed few and far and that was for two people.
Location: Dubai Marina and shopping mall are a quick cab ride away. A Supermarket across the street to the right to stock up on items at a cheaper cost.
Arrived late from my flight and was welcomed by friendly reception staff who quickly checked me in and explained all the facilities available to me at the hotel. Room was nice and large with a fantastic bathroom, lovely King sized bed and a balcony which had a great view of the sea and the Atlantis resort in the distance. The pool area is split up into 3 secrions, a lap pool which I used to compete lengths mid morning each day, a nice long lazy river style pool with seating spread out around it and a pool bar at each end (one adult and one family) and a beach area with seating on a grass area as well as on the beach itself. I only have two moans about the pool areas, the first is the lap pool becomes very quickly filled with children as the parents can't be bothered to look after them in the lazy river pool area and the adult pool bar becomes extremely busy with loud groups of Russian men. This in itself isn't a problem after all everyone is on holiday to enjoy themselves but you may want to consider relocating a different area if you want some peace and quiet. The hotel has a few bars with the Wine bar being my evening venue of choice. A great selection of wines although I remained on draft Peroni. The hotel also has a restaurant buffet each evening with live cooking stations and lots and lots of choices from around the globe. The first time I dined there was very vey good, lots of fresh sushi, lobster etc. The second a bit hit and miss but good none the less.
5 out of 5
for Everyone
by A verified traveller from Saudi Arabia

Posted 27-Jul-2015
Pros: Everything!!!
Location: AS much as you wish to do!!!
Excellent professional, polite and efficient service at all times.
5 out of 5
for Everyone
by A verified traveller from Sydney

Luxury hotel excellent place to unwind

Posted 17-Jul-2015
From the moment we arrived we were greeted by friendly staff at the door and reception. The excellent service continued in all parts of the hotel from the restaurant staff to the pool staff, all polite and extremely professional. Amazing modern and spacious rooms and incredibly clean! Excellent beds! The breakfast in the Blue Orange restaurant was amazing, so much variety with 4 or 5 different food stations each offering different food options, including fresh juices, omelets freshly prepared, hot good, traditional Emirati food, western food options like cereal and toast, sweets etc etc. too much to choose from! The dinner buffet had the same variety! The grounds are impeccably kept and the pools are amazing. Private beach has lounge chairs and umbrellas. Amazing place and will return without doubt!
5 out of 5
for Everyone
by A verified traveller from u.k.

Lovely hotel with private beach

Posted 21-Jun-2015
Pros: Excellent location with private beach restaurants and bars within hotel.
Cons: Nothing
Location: Shopping malls restaurants only a taxi ride away
Fabulous hotel staff very helpful would recommend to friends
4 out of 5
for Families
by Elizabeth from Melbourne

Amazing service, great hotel!

Posted 11-Jun-2015 on Hotels
The hotel staff were lovely, the breakfast was amazing! I would highly recommend this hotel to my friends and I would definitely love to stay here again when I return to Dubai.