Ratings based on 754 Verified Reviews

4.7 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-May-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to dubai marina and palm

Posted 13-Apr-2018
For families this hotel is very good. Great kids club, plenty of restaurants and bars and close to dubai marina and dubai palm. For convenience there is a carrefour supermarket and pharmacy opposite the hotel. Very large complex and beach resort with water sports on offer.
Comment from Hotel Management
15-Apr-2018 by WMS, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay at our resort and that you especially appreciated the hotel's location and facilities provided. It would be our pleasure to welcome you back to our resort in the near future. Best Regards, Tolga S Lacin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Great hotel with gardens and beach

Posted 23-Mar-2018
By far this is the best hotel I have ever stayed in. The rooms are big recommend the sea view option, food is amazing although drinks were a little expensive
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Posted 05-Mar-2018
Pros: The staff can not do enough for you and are extremely polite and courteous. I have stayed here 4 or 5 times now and love it!
A very enjoyable stay, made all the better by the excellent customer service.
Comment from Hotel Management
06-Mar-2018 by WMS, Hotel Management
Dear Helen, Thank you for taking the time to give us your feedback. We are delighted to read that you keep returning to our resort due to great experience you had. It would be a pleasure to welcome you back to our resort in near future. Best Regards, Tolga S Lacin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Bedford UK

Superb service level

Posted 22-Feb-2018
Pros: staff, service, facilities.
Location: Everything in Dubai is best to travel to by taxi - which is very cheap. Hotel is well located, 10 mins from Atlantis & 15-20 mins to Burj Khalifa
Excellent service levels at every facility within the hotel. The 'Westin club' was also a great addition, entitling my family and I to breakfast and High Tea each day - a wonderful spread at both. My wife enjoyed the spa, kids enjoyed the pool and I enjoyed the tranquillity associated with every else being happy!
5 out of 5
Recommended
for Families
by A verified traveller from London

Best Hotel in Dubai for Families

Posted 17-Feb-2018
Pros: Staff and facilities
Cons: Very little
Location: Great location close to the Marina and Water Parks
Hotel is a bit tired but the facilities are wonderful. Brilliant staff, great pools and beach and the best Kids Club ever.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, England

Posted 17-Feb-2018
A magnificent , magical and memorable experience - 1st time to Dubai made complete by our stay at this Resort.
Comment from Hotel Management
19-Feb-2018 by WMS, Hotel Management
Dear Stephen, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay at our hotel and that we managed to exceed your expectation. It would be our pleasure to welcome you back in the nearest future. Best Regards, Tolga S Lacin General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from lebanon

good hotel

Posted 12-Feb-2018
Pros: reception stuff and pool stuff
Cons: room service and contacting stuff u need
Location: its a good location
room service not good , according to cleaning it was terrible over than that i dont have nothing to say regarding the stuff was good on checking in .
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Feb-2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely stay. So nice and quiet in late January.

Posted 02-Feb-2018
We took our 5 month baby and the hotel was full of other children. But at the same time wasn't overrun and the hotel kept it's sophistication and calm. Great hotel overall.
Comment from Hotel Management
08-Feb-2018 by WMS, Hotel Management
Dear Jonny, Thank you for taking the time to share your feedback with us. We are happy to read that you enjoyed your overall experience at our hotel and it would be our pleasure to welcome you back soon. Best regards, Tolga S Lacin General Manager