Title: Carlton Downtown Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Carlton Downtown Family-friendly hotel with 3 restaurants and full-service spa ![Front of property](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/4435a90c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![ Panoramic Suite | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/86d0d4a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/a51d0c9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/8aafb529.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Delicatessen](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/1f00d77f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Carlton Downtown is near Burj Khalifa and Dubai Mall. Guests can enjoy Swedish massages or aromatherapy at Armonia Spa, then relax at the rooftop terrace or poolside bar. Three on-site restaurants offer international cuisine, and in-room WiFi keeps everyone connected. VIP Access 8.4 Very good ## Popular amenities - - Bar - Spa - Room service - Pool - Housekeeping £166 includes taxes & fees 2 Dec - 3 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8023381&PinnedHotelID=8023381&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/2dceac63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 18 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Renovated in 2023 Down duvet Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Pillow menu Blackout drapes/curtains - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Classic One Bedroom Suite | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/515846bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic One Bedroom Suite 9.0 Wonderful 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Renovated in 2023 Down duvet Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Pillow menu Blackout drapes/curtains - 559 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/9884d183.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium One Bedroom Suite 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Renovated in 2023 Down duvet Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Pillow menu Blackout drapes/curtains - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/b79f2bbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Bedroom Suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Renovated in 2023 Down duvet Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Pillow menu Blackout drapes/curtains - 807 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Single Sofa Bed ![ Panoramic Suite | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/86d0d4a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Renovated in 2023 Down duvet Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Pillow menu Blackout drapes/curtains - 904 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![22-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/9000000/8030000/8023400/8023381/785e94df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic two bed room suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Renovated in 2023 Down duvet Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Pillow menu Blackout drapes/curtains - 1345 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Double Bed ## You may also like Ad ![5 restaurants, lunch, dinner, brunch served; Indian cuisine ](https://images.trvl-media.com/lodging/10000000/9430000/9423700/9423640/bf23571f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Taj Dubai Downtown Dubai - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 1,002 reviews £283 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Dubai-Hotels-Taj-Dubai.h9423640.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=b398fa3f-e060-4f1e-8f38-586b95939bac&top_cur=GBP) Ad ![Couples treatment room(s), body treatments, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/73000000/72100000/72093200/72093154/2992e88c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyde Hotel Dubai Downtown Dubai - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Carlton-Downtown.h8023381.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Carlton-Downtown.h8023381.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.20951%2C55.27412&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Hr2ARv1nF7Z1bWyoawJsgejPOEc=) Sheikh Zayed Road, Dubai, 7143 #### What's nearby - Dubai Mall - 20 min walk - 1.1 miles - Dubai Aquarium & Underwater Zoo - 2 min drive - 1.3 miles - Burj Khalifa - 2 min drive - 1.1 miles - Dubai World Trade Centre - 2 min drive - 1.5 miles - Dubai Fountain - 3 min drive - 1.3 miles #### Getting around - Financial Centre Station - 3 min walk - Dubai (DXB-Dubai Intl.) - 10 min drive #### Restaurants - ‪Al Safadi - ‬3 min walk - ‪Shawerma Alfarooj - ‬11 min walk - ‪Zaatar W Zeit - ‬11 min walk - ‪Starbucks (ستاربكس) - ‬9 min walk - ‪Piccolo Mondo - ‬9 min walk ## About this property ### Carlton Downtown Upscale family-friendly hotel remodelled in 2023 and located near Dubai Mall City Walk and Dubai Aquarium & Underwater Zoo are located near Carlton Downtown, which provides a nightclub, a poolside bar and a rooftop terrace. Treat yourself to a hot stone massage, a body wrap or a body scrub at Armonia Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free valet parking - Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court - Express check-out, babysitting (surcharge) and a 24-hour front desk - Guest reviews give top marks for the helpful staff and location Room features All 365 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Egyptian cotton sheets, Select Comfort beds and down duvets - Bathrooms with designer toiletries and deep-soaking baths - 22-inch LCD TVs with premium channels - Wardrobes/cupboards, separate sitting areas and free infant beds ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/540000/536600/536502/5bdc7667.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Sheikh Zayed Road, Dubai Trade Center - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 1,004 reviews £129 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=536502&PinnedHotelID=536502&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, lifeguards on site](https://images.trvl-media.com/lodging/23000000/22940000/22938000/22937965/1d3a1084.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gevora Hotel DIFC - Pool - Spa - 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Pool - Spa - Parking included - Free WiFi 8.8 Excellent 723 reviews £159 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=78437650&PinnedHotelID=78437650&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3850000/3840700/3840652/26a80ef6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Sheikh Zayed Road DIFC - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 90 reviews £180 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3840652&PinnedHotelID=3840652&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle (surcharge) - Free shopping centre shuttle - Limo/town car service - Free secured, covered valet parking on site - Limited on-site parking (max 1 space per unit) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 79 for adults and AED 39.50 for children - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bayty - Deli Grind - Havana lounge - La Vie Dubai - Narrah lebanise ### Things to do - Children's pool - Full-service spa - Health club - Nightclub - Outdoor pool - Outdoor tennis court - TV in common areas ### Family friendly - Babysitting (surcharge) - Children's pool - In-room cot - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - 28 meeting rooms ### Outdoors - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Prenatal massages - Reflexology - Spa open daily - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in public areas - Handrails in stairways - Lift - Stair-free path to entrance - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 47 floors - Banquet hall - Built in 2013 - Designated smoking areas (fines apply) - Lifeguards - Renovated entire property - September 2023 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Free cot - Pillow menu - Select Comfort mattress ### Bathroom - Bidet - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 22-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: 50 per cent of room rate Minimum check-in age - 21 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 50 per cent of room rate Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 157.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.- A damage deposit of AED 500 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately AED 79 for adults and from AED 39.5 for children - Airport shuttle fee: AED 200 per person (one-way) - Early check-in fee: 50 per cent of room rate (subject to availability) - Late check-out fee: 50 per cent of room rate (subject to availability) - Rollaway bed fee: AED 157.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Guests under 18 years old are not allowed in the spa ### Property is also known as Dubai Warwick Hotel Hotel Warwick Dubai Carlton Downtown Hotel Warwick Dubai Hotel Carlton Downtown Hotel Dubai Carlton Downtown Dubai Warwick Dubai Warwick Hotel Dubai Carlton Downtown Hotel Carlton Downtown Dubai Carlton Downtown Hotel Dubai ## Frequently asked questions ### Does Carlton Downtown have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM. ### How much does it cost to stay at Carlton Downtown? > As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Carlton Downtown on 2 Dec 2025 start from £166.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Dubai-Hotels-Carlton-Downtown.h8023381.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Carlton Downtown pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Carlton Downtown? > Valet parking is free at this property. ### What time is check-in at Carlton Downtown? > Check-in start time: 2:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability). ### What time is check-out at Carlton Downtown? > Checkout is at noon. Late check-out is available for a 50% fee (subject to availability). ### Does Carlton Downtown provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of AED 200 per person applies. ### Where is Carlton Downtown located? > This family-friendly Dubai hotel is located near the airport, within 1 mi (2 km) of Boulevard at Emirates Towers, Dubai Mall and Burj Khalifa. Dubai Aquarium & Underwater Zoo and City Walk are also within 1 mile (2 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Carlton Downtown Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 505 8 - Good 299 6 - Okay 93 4 - Poor 51 2 - Terrible 52 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 6/10 Okay #### junhong 6 Feb 2025 Liked: Room comfort Location is good but, may need to be renovated. ##### junhong Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Serdrick 21 Dec 2024 Liked: Cleanliness, property conditions & facilities Nice and convenient ##### Serdrick Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jesus 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Option un Dubai Great Hotel Great Location ##### Jesus Stayed 3 nights in Feb 2024 ### 4/10 Poor #### FNU 9 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Room is not that great. Location is. ##### FNU Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Nicole 13 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay with great service! Thank you ##### Nicole Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### King 7 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pravesh made my stay memorable. Amazing service, very professional front desk staffs especially Pravesh who upgraded us to a city view. ##### King Stayed 1 night in Jul 2022 ### 10/10 Excellent #### ali caglar 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Good enough for what you pay for ,and a very convenient location for metro access to World Trade Center.Besides,breakfast is appreciated. ##### ali caglar Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Adil 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Receptionist was awesome. ##### Adil Stayed 1 night in Jan 2024 ### 6/10 Okay #### cesar 8 Mar 2025 Liked: Cleanliness, staff & service Ok lets start with the good , the hotel is located close to everything, about 30 mms walk from Burj Khalifa , 4 mms walk to a train station, and a bunch of restaurants and convenience stores near by , the bad , is a little outdated, we stay 5 days and we didn’t get our room cleaned, ##### cesar Stayed 4 nights in Mar 2025 ### 8/10 Good #### Colin 10 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great downtown hotel for visiting the sights A great hotel ideally located downtown ideal fir visiting many sights such as Burj Khalifa. Fountains, the frame, museum of the future etc. it was much better than we’d expected and our suite was very spacious and comfortable. I particularly loved the big bathroom with rain shower and huge soaker tub. I would certainly recommend this hotel to anyone wanting to visit the area ##### Colin Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### GUANGYAN 25 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### GUANGYAN Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Tyrone A 11 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dope property right in the heart of Downtown Dubai… ##### Tyrone A Stayed 3 nights in Feb 2023 ### 6/10 Okay #### WALID RASHID 18 Feb 2024 Disliked: Staff & service, amenities, property conditions & facilities its poor hotel its on average ##### WALID RASHID Stayed 4 nights in Feb 2024 ### 2/10 Terrible #### Saurabh 26 May 2024 Disliked: Cleanliness, amenities, property conditions & facilities Not sure we are coming back to this property ever again. ##### Saurabh Stayed 9 nights in May 2024 ### 2/10 Terrible #### Jerry 8 Feb 2025 Disliked: Staff & service, amenities, property conditions & facilities Disappointed in food in morning. Too expensive. Never revived a final receipt. Won’t stay again. ##### Jerry ### 10/10 Excellent #### Jaír 17 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Confortable ##### Jaír Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Rubina 18 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was good but i didnt got good room ##### Rubina Stayed 3 nights in Apr 2024 ### 8/10 Good #### sasho 27 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the upgrade was better vew but I didnt have a beeter vew ##### sasho Stayed 5 nights in Sep 2022 ### 4/10 Poor #### SERDAR 19 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience Dirty, terrible smelling ##### SERDAR Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### Michael 18 Sept 2022 Disliked: Staff & service, property conditions & facilities Prepaid for two king non-smoking rooms. Received 1 king smoking, 1 twin (half the size of a king) non-smoking. Room had engine noise emanating from next door. Staff didn’t listen well - had to repeat myself constantly (not because of language barrier). ##### Michael Stayed 2 nights in Sep 2022 ### 4/10 Poor #### Hemal 5 Oct 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Inspire of having kitchenette they refused to provide cutlery and plates . Service was delayed . ##### Hemal Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### Pankaj 2 Mar 2025 Disliked: Staff & service, property conditions & facilities, room comfort To whom it may concern, I wish to make a complaint about the room I received whilst staying at the Carlton Downtown, Dubai 23-27 February 2025. Upon arrival, I asked reception for a room with a view of the Burj Khalika and was told I could have one. When I went into the room, there was no view. I asked reception again and was assured that I would be moved the following day. The same thing happened every day and I was never moved, despite promises that I would be. I was eventually offered the possibility of one night in a room with a view but it was too late by then. I am really unhappy about this and it spoiled my stay. Thank you ##### Pankaj Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Verified traveller 14 Jan 2024 Liked: Staff & service Disliked: Property conditions & facilities #### Mediocre at best We were upgraded to a bigger suite but overall very outdated and dark. Bathrooms really old fashioned and grubby in places. We had to ask for an iron and a hairdryer to be brought. One of the electrical sockets was crackling when we tried it and another didn’t work at all. The kitchen was bare apart from a kettle, 2 mugs and 2 teaspoons for 3 people. No point in having a kitchen if it’s empty! Added to all of this, the security chain came away from the wall when we tried it. Location is great but needs a complete overhaul. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Charles 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best deal Great place ##### Charles Stayed 4 nights in May 2025 ### 10/10 Excellent #### mohammed 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like the size of room ##### mohammed Stayed 5 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Jumeirah Mina Al Salam Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Mina-A-Salam.h973713.Hotel-Information) > > [JA Ocean View Hotel, Jumeirah Beach Dubai](https://www.expedia.co.uk/Dubai-Hotels-JA-Ocean-View-Hotel.h5617257.Hotel-Information) > > [Dukes The Palm Dubai Hotel](https://www.expedia.co.uk/Dubai-Hotels-Dukes-The-Palm-Dubai-Hotel.h16046759.Hotel-Information) > > [C Central Resort the Palm](https://www.expedia.co.uk/Dubai-Hotels-C-Central-Resort-The-Palm.h41997872.Hotel-Information) > > [Four Seasons Resort Dubai at Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Four-Seasons-Resort-Dubai-At-Jumeirah-Beach.h8697404.Hotel-Information) > > [Sofitel Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Downtown.h6899004.Hotel-Information) > > [The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Dubai-Hotels-The-First-Collection-Jumeirah-Village.h69378647.Hotel-Information) > > [Le Royal Meridien Beach Resort And Spa](https://www.expedia.co.uk/Dubai-Hotels-Le-Royal-Meridien-Beach-Resort-And-Spa.h190827.Hotel-Information) > > [Sofitel Dubai Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Jumeirah-Beach.h2557312.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information) > > [Address Beach Resort](https://www.expedia.co.uk/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.co.uk/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Hilton Dubai Palm Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Palm-Jumeirah.h69404538.Hotel-Information) > > [Crowne Plaza Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-Crowne-Plaza-Dubai-Marina.h19625773.Hotel-Information) > > [Jumeirah Zabeel Saray Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Zabeel-Saray.h3957319.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Media One Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Media-One-Hotel-Dubai.h3026573.Hotel-Information) > > [Marriott Resort Palm Jumeirah, Dubai](https://www.expedia.co.uk/Dubai-Hotels-Marriott-Resort-Palm-Jumeirah.h87011786.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.co.uk/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.co.uk/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Grand Hyatt Dubai](https://www.expedia.co.uk/Dubai-Hotels-Grand-Hyatt-Dubai.h20321.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.co.uk/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [The St. Regis Dubai, The Palm](https://www.expedia.co.uk/Dubai-Hotels-The-St-Regis-Dubai.h65376308.Hotel-Information) > > [The Westin Dubai Mina Seyahi Beach Resort & Marina](https://www.expedia.co.uk/Dubai-Hotels-The-Westin-Dubai-Mina-Seyahi-Beach-Resort-Marina.h1938669.Hotel-Information) > > [InterContinental Dubai Marina by IHG](https://www.expedia.co.uk/Dubai-Hotels-InterContinental-Dubai-Marina.h8680611.Hotel-Information) > > [Lemon Tree Hotel Jumeirah Dubai](https://www.expedia.co.uk/Dubai-Hotels-Lemon-Tree-Hotel-Dubai.h44814988.Hotel-Information) > > [Hilton Dubai The Walk](https://www.expedia.co.uk/Dubai-Hotels-Hilton-Dubai-The-Walk.h4588682.Hotel-Information) > > [Millennium Place Marina](https://www.expedia.co.uk/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [The Ritz-Carlton, Dubai](https://www.expedia.co.uk/Dubai-Hotels-The-Ritz-Carlton.h127464.Hotel-Information)