Carlton Downtown

Photo gallery for Carlton Downtown

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from room

Overview of Carlton Downtown

VIP Access

Carlton Downtown

4.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Sheikh Zayed Road, Dubai, 7143

Explore the area

  • Popular LocationDubai International Financial Centre12 min walk
  • Popular LocationDubai Mall19 min walk
  • Popular LocationCity Walk5 min drive
  • AirportDubai (DXB-Dubai Intl.)10 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Dubai

Carlton Downtown is located in Trade Center, a neighbourhood in Dubai, and is in a shopping district and near the airport. La Mer and Dubai Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dubai Mall and City Walk. Travelling with kids? Don't miss Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo. Guests appreciate the hotel's convenience for public transportation: Financial Centre Station is 3 minutes on foot and Emirates Towers Station is 13 minutes.

What's nearby

  • Dubai International Financial Centre - 12 min walk
  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • City Walk - 5 min drive
  • KidZania - 6 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

About this property

Carlton Downtown

Family-friendly Dubai hotel in Trade Center, walk to Sheikh Zayed Road
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a nightclub, 2 bars/lounges and a health club are on-site.
Carlton Downtown offers 357 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages spoken

Arabic, Croatian, English, Estonian, Filipino, French, Hindi, Indonesian, Italian, Romanian, Russian, Spanish, Swahili, Thai, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 79 for adults and AED 39.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bayty
  • Deli Grind
  • Jimmy Wickets
  • Zephyr

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 157.0.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 79 for adults and AED 39.5 for children (approximately)
  • Airport shuttle fee: AED 157 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 445 out of 990 reviews
5 - Excellent 45%
Rating 4 - Good. 364 out of 990 reviews
4 - Good 37%
Rating 3 - Okay. 101 out of 990 reviews
3 - Okay 10%
Rating 2 - Poor. 46 out of 990 reviews
2 - Poor 5%
Rating 1 - Terrible. 34 out of 990 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok for 1 night we stayed at😉
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It is a pleasant stay. They upgraded my deluxe room to paramonic suite for free! The staff are very friendly and helpful
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i like room with kitchen, breakfast was excellent. very nice people working in reception desk,
Stayed 7 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is perfect Ubication , cleaning , service , ect
Stayed 6 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022