Dukes The Palm, a Royal Hideaway Hotel

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Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access

Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Palm Jumeirah, Dubai, 120015

Explore the area

  • Popular LocationDubai College5 min drive
  • Popular LocationSkydive Dubai8 min drive
  • Popular LocationAquaventure10 min drive
  • AirportDubai (DXB-Dubai Intl.)25 min drive

Choose dates to view prices

About this area

Dubai

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah, a neighbourhood in Dubai, and is in a shopping district and on a private beach. Travellers who have shopping on the agenda can visit Dubai Marina Mall and The Beach Mall, while those looking for another kind of activity may want to explore Emirates Golf Club. Looking to enjoy an event or a match while in town? See what's going on at Jebel Ali Race Course. Make sure you don't miss outdoor adventures like ziplining and skydiving.

What's nearby

  • Dubai College - 5 min drive
  • Skydive Dubai - 8 min drive
  • Jumeirah Beach - 9 min drive
  • Ain Dubai - 9 min drive
  • Aquaventure - 10 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • Great British Restaurant — 1 min walk
  • West 14 — 1 min walk
  • Sun& - 9 min walk
  • Wagamama - 16 min walk
  • House of pizza - 18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star hotel on the beach, near Skydive Dubai
Spend the day relaxing on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or at a marina before returning for a meal at one of the hotel's 3 restaurants. All 506 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Dukes The Palm, a Royal Hideaway Hotel offers 506 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 for adults and AED 75 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • Arabic
  • Azerbaijani
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukranian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 75 for adults and AED 75 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 540 out of 968 reviews
5 - Excellent 56%
Rating 4 - Good. 274 out of 968 reviews
4 - Good 28%
Rating 3 - Okay. 68 out of 968 reviews
3 - Okay 7%
Rating 2 - Poor. 47 out of 968 reviews
2 - Poor 5%
Rating 1 - Terrible. 39 out of 968 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
The hotel is very good overall , Very clean , very well trained and polite staff, AC doesn’t work properly and room was very warm , we called the Concierge but no one care “ I guess it was a very busy time “, breakfast was super great , location may not be the best but it’s under tolerance as it’s steps to a nice mall , I booked in a Deluxe room and I found it kinda small and the view was horrible. Overall it’s a recommended hotel if you got lucky with your room.
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went to relax for a week and didn’t disappoint - fantastic service from reception to dining room and beach area - superb views from the beach area and near to all the amenities (Nakheel Mall opposite, palm and marina a taxi ride away) - great selection of food in main restaurant
Stayed 7 nights in Dec 2021

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom needs a mandatory remodeling! They give us a room with kitchen and that looks so bad. Full of stains and scratches! Water goes out from shower area and is full of mold. The staff pretended we put the do not disturb sign on the door and left one day the room without to clean. Pro.. for breakfast and valet service Also the area is amazing!
Stayed 6 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great beach location.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2021