Amazing indoors - not as great outdoors!
Posted 23-Oct-2015 on Hotels
Great hotel for business – not as great for families!
A really high class luxury hotel with amazing service and good food but the pool/beach area does not match the inside of the hotel in quality.
We stayed in a corner club suite in the new wing. Fantastic room with furnitures and decor in high quality. Huge bathroom with a 5,5 m2 walk in shower!
What stands out in this hotel is the service in the club lounge. Really outstanding staff and the lounge service sets an example for other lounges. The breakfast and the food in the lounge is of good high quality.
We also enjoyed the Palm Grill restaurant. So much we even returned for our last dinner. High quality produce, simple menu, a good open grill and a skilled chef. Best recipe for a good restaurant. The Blue Jade is also a very good restaurant. Both restaurants also had excellent service.
The only disappointment is the outdoor area. It really does not match the high quality of the inside of the hotel. One of the pools is new and is ok, but several pools are old and the pool and beach areas in the property needs a total makeover.
All in all we had a great stay with very good service and good food. The hotel is a strong 5 star hotel for business, but not a strong 5 star family resort. However, if they manage to make a better transition between the high quality indoor and the outdoor space, then this hotel has the potential to be really great for business as well as pleasure.