Resort hotel in Dubai
This hotel is located in Dubai marina area which is around 30-mins drive away from the old town and Dubai mall. We like the elegant Arabian hotel decor, room size, pools and the private beach. Marina area, the walk, is new and exciting with many good restaurants and shops. Personally I like it more than Dubai mall. But there is traffic coming into the district by car in peak hours. We enjoyed our stay and spent some times relaxing at the pool and beach which was very nice. Staff are genuinely friendly and helpful. However my pre arrival request (communicated two times) for setting up an extra bed for my son was not prepared, a bit disappointed.
Comment from Hotel Management
22-Mar-2018 by The Ritz-Carlton Dubai, Hotel Management
We would like to thank you for taking the time in sharing your experience at The Ritz-Carlton Dubai during your recent visit.
We are indeed concerned in falling short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process rectifications where ever possible.
Once again, thank you for your feedback and we sincerely look forward to your return visit in a not too distant future.