Ratings based on 298 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Singapore

The service level has not reached other Ritz.

Posted 05-Feb-2017
The ocean view room we booked was not ready, the staf did not explain about it until we entereted the room. They said that they could not return back the cost difference, but gave us Club lounge. The staff at club lounge was excellent. The conceirge did not call me back 5 hours after he promised, when I reminded him, he has not checked my asking to join the tour, thus we were obliged to give up joining the tour.
5out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

Great Resort

Posted 04-Feb-2017
Relaxation at its best - a great resort with an adult pool - extremely comfortable
4out of 5
Recommended
for Everyone
by A verified traveller from UK

Dubai Sevens

Posted 07-Dec-2016
Pros: The staff were wonderful. The bed was very comfortable
Cons: The restaurant food was not up to the standard of the rest of the hotel
Location: Easy to walk along the beach, or to local shops down the road from the hotel. Dubai Mall is about 30 minutes away
Nice low rise hotel with direct beach access. Unfortunately, there was a building site next door where the noise of the piling and drilling was uncomfortable. Great staff, who were all very friendly and helpful. We paid for the Club Room upgrade, which was worthwhile with breakfast, snacks and drinks included. On the two nights that we ate at restaurants in the hotel, we found the food to be expensive but not great. At the Chinese, we found that there was a themed evening, Asian Street Food, with a fixed price with, or without alcohol. There were plenty of choices but the food was not inspiring. On our last night we went to the Palm Grill, where three of the party had burgers. All were cool to cold. Even the replacement was cold.
5out of 5
Recommended
for Everyone
by A verified traveller from Japan

ドバイに泊まるのならビーチリゾート

Posted 15-Nov-2016
Pros: 静かにゆっくり出来るとこ プライベートビーチエリアでアイスや冷たい水の無料サービス
Cons: 三日目からバスローブがなかったのが残念
Location: ジェットスキー パラセーリング ビーチエリアは何でもあり お勧めは砂漠の夕陽を見るデザートサファリ
さすが世界のリッツカールトンセキュリティ対策は万全だっつたし ポーターサービス フロントデスクモよかった ベットの上にはタオルアートが飾ってあって楽しめた 事前にナイスヴュ希望していたら最上階にアップグレードされていた。プールやプライベートビーチでのんびり過ごすには最高 四泊五日の滞在で1人の日本人にもあわなかった 異国情緒満点で良かったです         帰りの飛行機時間の関係でレイトチェックアウトしたがサービスしてくれた
3out of 5
by A verified traveller from US

Not the best Ritz

Posted 12-Nov-2016
Location: Near JBR so you can practically walk to cafes and Restaurants
Hotel is very well maintained but it's location is inconvenient due to the traffic to reach to it, the rooms are soooo far away from the elvators so inconvenient too. Beach is nice but also it's a shared public beach so not much privacy. In terms of service and cleanliness it's great but for someone fast paced it didn't suit me at all.
5out of 5
by A verified traveller

Posted 25-Oct-2016 on Hotels
Alt godt og skønt, dog fungerede Wi-fi meget ringe, som er grund til konstant frustration.
4out of 5
by A verified traveller

فندق فاخر يحتاج عناية

Posted 17-Sep-2016 on Hotels
جيده
5out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2016 on Hotels
4out of 5
by A verified traveller from السعودية

رائع ولكن مكلف جدا

Posted 09-Sep-2016 on Hotels
يتميز بتنوع الانشطة للاطفال
2out of 5
by A verified traveller from Sydney

Not worth being a Ritz

Posted 05-Sep-2016
Great facilities, bad service. The Dubai problem (too many 5 star hotels) has caught another name that you would normally associate with best in class service. Check-in desasters, not being able to pull a drink, running out of glasses at the hotel bar, all of that you will find here. Ritz? Sorry, but you guys need to go to Europe and stay in a proper Ritz to know what service means. Bad experience.