Ratings based on 1,639 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Close to the beach but rooms very small rooms .

Posted 05-Jan-2018
Definitely not a five star standard.. Had to spoon feed them about cleanliness.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Great location. Well appointed, comfortable room.

Posted 11-Dec-2017
Pros: Very cean and spacious rooms with all the amenities.
Cons: more dining options, and improving the existing offers.
Location: Location is absoutely the best. In the middle of the JBR walk surounded by best shopping and dining in dubai.
Great hotel for business travellers. Perhaps not so lively on the restaurant scene. Good gym and spa.
5 out of 5
Recommended
for Everyone
by A verified traveller from liverpool England

Very Welcoming

Posted 08-Dec-2017
From the moment we arrived until the very morning we left, we were looked after The staff are an absolute credit to the hotel. The hotel is very welcoming
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia Perth

great location

Posted 29-Nov-2017
Pros: location
Cons: no all good
Location: restaurants and shopping mall beaches
great location and great place to stay close to beach shopping malls and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveller from Jordan

Nice hotel with a great view. But room was small

Posted 28-Nov-2017
Pros: the view
Cons: the service
Nice hotel with a great view of the sea, but the room was small and the bathroom was extremely tight and even difficult to use the toilet!!!! Some upgrades may be need in the hotel. Service was rather slow and needs improvement.
5 out of 5
Recommended
for Everyone
by A verified traveller from Germany

Posted 24-Nov-2017
Cons: Elevators - not so Long wait
Location: excellent promenade
very well thank you very much! very well thank you very much! very well thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveller from Riyadh,Suadi Arabia

Posted 11-Nov-2017
It’s my first time I staied in Sofitel,I used to stay in other hotels,it’s a good experience I had with my exlent stay with Sofitel,and for sure I will do it again and I will recommend it to all my friends, thanks Sofitel members for giving me a plasent time and made me injoy my vocation
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Amazing

Posted 04-Nov-2017
Best holiday I've ever had, great hotel and great service
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Great location and service

Posted 01-Nov-2017
Loved my stay. Hotel staff was great, service was excellent. My room had a beautiful beach view. I would recommend staying on a higher floor though! There’s a lot going on in JBR ... which is good. But the noise level from the street was a LOT, even on the 11th floor. Beach is pristine and just across the street. My only complaint about my room was the bed ... mattress was very saggy. Otherwise everything was fantastic. I recommend the club room access.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Oct-2017
Best holiday experience ever had. Hotel was a very pleasant place to stay and most well mannered and helpful staff. It is located in the perfect place close to metro places to eat beach and much more. I would recommend it all day long.