Ratings based on 1,505 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from london

Lovely hotel with a very good location.

Posted 16-Mar-2017
We had a great stay at the Sofitel. The staff were excellent and couldn't do enough for us. We had a club access room and the added extras we received were brilliant. We would definitely return.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Excellence & Quality.

Posted 13-Mar-2017
Pros: Everything. facilities were great but the staff customer service made it.
Cons: No suggestions.
Excellent welcome, excellent staff, excellent service. From arrival to departure, we enjoyed a brilliant holiday. All of the Sofitel team could not do enough to help you, thank you.
5out of 5
Recommended
for Everyone
by A verified traveller from Winchester, UK

Nice hotel in central Jumeirah Beach area

Posted 07-Mar-2017
Pros: Central location with local connection via the Dubai tram to the Dubai Metro and downtown.
Cons: Not a lot
Location: Lots of restaurants and cafes nearby and very close to the beach area. Good transport connections.
We arrived early in the morning and there was a slight mix up with the room. We had ordered twin beds but the room that was ready for us only had a king size. This was speedily resolved by the excellent staff at the desk and we were able to use another room (with twin beds) after 2.00pm. Overall a good experience over our 5 day trip to Dubai. Polite and friendly staff and good surrounding amenities with easily accessed public transport infrastructure.
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Close to the beach.

Posted 01-Mar-2017
A little noisy until about midnight. Weak lighting in the washroom. Other than that it is a great hotel.
4out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Great Beach Location

Posted 22-Feb-2017
Pros: The housekeeping staff was very attentive, helped make stay more comfortable.
Cons: Felt like I got conflicting information from Front Desk members. Was supposed to get a call when my room was ready, which never came.
Location: The beach. The area itself is rather touristy. I prefer downtown Dubai. Also traffic to the hotel is a nightmare. Be prepared to pay more for taxi
Good property, good amenities, nice location near Jumeirah Beach.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Ideal location

Posted 21-Feb-2017
This hotel is in the ideal spot. Everything is close by, meaning restaurants, the beach and other hotels. I would stay on JBR again. The only downside is that there is sooo much traffic on JBR, that you're better off walking to the main road to get a taxi, otherwise you'll end up spending a fortune waiting! Overall, great location and we'd stay there again;o)
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
nice location easy access hard to reach the hotel due to traffic
4out of 5
Recommended
for Everyone
by A verified traveller from SA

Excellent location

Posted 13-Feb-2017
A special thanks to Abdulsalam the duty manager in Sofitel Jumairh beach hotel, who cares and really listens to any comments you have.
5out of 5
Recommended
for Everyone
by A verified traveller from Leeds, UK

Excellent hotel located centre of Jumeira Beach.

Posted 31-Jan-2017
Pros: Loved the warm welcome by all staff as you enter the hotel, nothing was too much trouble for them. Rooms were lovely decorated and to a high standard
Cons: Breakfast facilities, it would have being helpful if staff provided basic explanation of what food was available and where. Found it very confusing.
Location: Beach 2 min walk from front entrance of hotel. Loads of restaurants in JBR. Check out the Marina behind JBR. Go see Dubai Mall and visit Burj Khalifa
Lovely hotel that you would expect from the Sofitel Hotel Chain, location was excellent, in the center of Jumeirah Beach Resort. Immediate from the hotel is a pedestrianized area full of shops and restaurants, no more than 2 mins away is the beach which is impeccably maintained and cleaned making for a nice experience. Point to note the access to the hotel via car/taxi can get very congested due to volume of cars wanting to access this area. During our stay we opted to get our taxi to drop us by the access roads and we took the short walk back to the hotel which was no problem and an extremely short walk, saved sitting in a taxi that was not moving in the traffic.
5out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Great hotel and great location

Posted 27-Jan-2017
I'm completely satisfied with every aspect about the hotel, including its location. It's facing the beach and right next to the Marina walk. It's probably the best area to stay in Dubai for vacation since it's accessible to everywhere by tram and metro.