Ratings based on 1,717 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, excellent location, small pool area

Posted 27-May-2018
Pros: Most things.
Cons: Pool area.
Location: Location is great, just above the JBR and all its restaurants and shops. The beach is really close too.
The hotel is great, and the staff is always respectful and efficient. Checking-in was fast and the room was perfect. Lots of power outlets, lots of lighting options, cool bathroom with shower and tub, toilet in a different space. The bed was comfortable, and the AC was very quiet. All good. On the other hand, the outdoor restaurant was full of crows that will eat your food the second you get up from the table, and the pool area is very small and with almost no room for tanning on the sun. Even the pool itself is small and often crowded. The pool bar is fun.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingjam uk

Great hotel, great location, exceptional staff

Posted 24-May-2018
We have stayed at this hotel several times before, it’s amazing location, the beach is on your doorstep with lots of shops and restaurants across the JBR walk, importantly it’s all about the Service, I would rate the service and warmth welcome from all the staff 10/10.
5 out of 5
by A verified traveller from Gravesend

Posted 18-May-2018
it's our third visit to this hotel within 12 months....that says it all!
5 out of 5
by A verified traveller from Herts

Posted 18-May-2018
A lovely hotel in a great location if I was to return to Dubai would definitely return to this hotel.
Comment from Hotel Management
18-May-2018 by Selma Istembouli, Hotel Management
Dear Mrs. Nicky, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Selma Istembouli Guest Experience Supervisor Sofitel Dubai Jumeirah Beach
5 out of 5
by A verified traveller from Leeds,UK

Posted 10-May-2018
Good location. Brilliant staff, assisted whenever they could to improve our stay. Nice room/views. V close to beach. Wide variety at breakfast buffet.
Comment from Hotel Management
14-May-2018 by Selma, Hotel Management
Dear Valued Customer, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selma Istembouli Guest Experience Supervisor Sofitel Dubai Jumeirah Beach
5 out of 5
by A verified traveller

Posted 07-May-2018
Comment from Hotel Management
14-May-2018 by Selma, Hotel Management
Dear Valued Customer, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selma Istembouli Guest Experience Supervisor Sofitel Dubai Jumeirah Beach
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel, great location

Posted 03-May-2018
Fantastic stay in a lovely hotel. Staff were all friendly and helpful, great facilities and excellent location on the beach
Comment from Hotel Management
14-May-2018 by Selma, Hotel Management
Dear Mr. Celia, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selma Istembouli Guest Experience Supervisor Sofitel Dubai Jumeirah Beach
5 out of 5
Recommended
for Everyone
by A verified traveller from bucharest RO

Nice hotel

Posted 02-May-2018
very frendly stuff , very good services Early check in quite expensive Close to the beache
Comment from Hotel Management
14-May-2018 by Selma, Hotel Management
Dear Mr. Alex, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selma Istembouli Guest Experience Supervisor Sofitel Dubai Jumeirah Beach
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel. Amazing view of the Sea

Posted 30-Apr-2018
We purchased the upgraded full sea view. The view was amazing. The rooms were clean and beds were comfortable.
Comment from Hotel Management
30-Apr-2018 by Ashraf Fertussi, Hotel Management
Dear Valued Customer, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashraf Fertussi Guest Experience Manager Sofitel Dubai Jumeirah Beach
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Excellent Hotel and great location near beach!!

Posted 24-Apr-2018
Loved this hotel and the location of it! All staff were very friendly and helpful, and all offered additional assistance with anything/anytime! Highly recommend this hotel!
Comment from Hotel Management
30-Apr-2018 by Ashraf Fertussi, Hotel Management
Dear Valued Customer, We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashraf Fertussi Guest Experience Manager Sofitel Dubai Jumeirah Beach