Ratings based on 1,445 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Zentrales Hotel in JBR the walk

Posted 24-Nov-2016
Pros: Zentrale Lage, Zimmerausblick & Gym Bereich
Cons: Frühstück statt Masse besser Qualität
Location: Zentral JBR
Das Hotel liegt sehr zentral in JBR, zahlreiche Cafés, Restaurants & Shops finden sich in unmittelbarer Umgebung. Jumeirah Road ist immer busy und es dauert immer eine Ewigkeit mit dem Taxi durchzukommen. Das Hotel ist groß und entsprechend gut besetzt, daher kommt es oft zu Verzögerungen mit den Aufzügen. Die Frühstückauswahl war eher enttäuscht und entsprach nicht dem sonst so ausgewählten Sofitel Standard.
5out of 5
by A verified traveller from Wirral, UK

Wonderful experience.

Posted 08-Nov-2016
Location: Good location. Near beach, restaurants etc.
Very comfortable, well appointed room. Top class amenities. Only negative comment - hot food from the fixed price breakfast was lukewarm warm. Staff wonderful.
5out of 5
by A verified traveller from Brighton, UK

Exceptional service

Posted 07-Nov-2016
Pros: The staff were extremely friendly and attentive. Our room was cleaned a couple of times a day, our mini-bar re-stocked daily and always on hand to provide extra water or new towels. The waiters/waitresses within the restaurants were also brilliant. Could not fault the premises and they hotel provided free beach towels and mats.
Cons: The pool was a little small, but the beach was only a minutes walk
Location: The hotel is right on the beach as well as "the Walk", a boardwalk of shops and restaurants. There are also markets on the beach at the weekend
2out of 5
by A verified traveller from US

Not worth the price

Posted 02-Nov-2016
WC tiny to the point of not beeing able to sit properly. No door to provide privacy housekeeping not doing room after late afternoon No beach, and not beach services. The sunbeds and umbrellas from the beach, $50/day. The hotel providing rotten towels, a kind of matress and asking you to $10 to rent a tiny umbrella totally insufficient, a part from the fact of having to carry on all that stuff to beach by yourself at 100F Swimming pool for max 50 pax when hotel is for more than 300 Asking you to pay $50/night for sea view instead of partial and ending in sea view room with no cost.... Not enough clothe hangers
5out of 5
by A verified traveller

Excellent hotel!

Posted 31-Oct-2016
Location: Great location! Right in the middle of the beach and easily accessible to all types of restaurants/stores. Metro is right behind the hotel.
Overall, all Sofitels are excellent places to stay. They are a bit pricey, but well worth it. Always clean, extremely comfortable. Staff are really friendly and helpful.
5out of 5
by A verified traveller from london

Faultless

Posted 29-Oct-2016
Unbelievable could not fault it even if I tried. Best breakfast in Dubai, view amazing staff brilliant.
5out of 5
by A verified traveller

Perfection

Posted 29-Oct-2016
We celebrated our honeymoon with softiel despite not offering us much interms of an upgrade the room and facilities were perfect
5out of 5
by A verified traveller from wigan. england.

Great hotel - October 2016

Posted 26-Oct-2016
Pros: Fantastic staff Great location Very clean Good food Comfortable and stylish rooms Lovely pool area Couldn't fault it really
Cons: Couldn't find fault with it
Location: Great location in JBR. As soon as you leave the hotel you are on "the walk" which has many shops, bars and restaurants and the beach itself.
Booked the holiday as a present for my girlfriends birthday and we stayed there for a week from 18th October til 25th October 2016. Thoroughly recommend Sofitel Jumeirah beach to anyone thinking of going to Dubai. Staff are very courteous and polite. Always smiling and will go the extra mile to ensure you are happy. Our room was on the 15th floor and was a partial sea view room. The room was stylish and spacious and had everything you needed to ensure a comfortable stay. The bed was perfect and the air con was great when it is 36 degrees outside. The room was cleaned twice a day to a high standard. The restaurants and pool area within the hotel are of a very high standard and in keeping with the rest of the hotel, immaculately clean and well presented. I will definitely stay in this hotel again.
5out of 5
by A verified traveller

Dubai 5 estrelas

Posted 22-Oct-2016
Pros: Da cama como sempre.padrao sofitel! Da piscina com wet bar.
Cons: Tudo me agradou.Sou fã da rede sofitel.
Como sempre sofitel ê uma ótima escolha, este tem uma ótima localização de frente à praia e o mall aberto, com diversos restaurantes, perto da marina e não muito longe da jumirah. Eu recomendo.
4out of 5
by A verified traveller from Oxford, UK

Lovely hotel in a great location

Posted 16-Oct-2016
Pros: Well kept and had good facilities. The staff were friendly and helpful. The location was very good for eating and shipping during the day/evenings.
Cons: Swimming pool and sun lounge were a bit small. Provide free access the sun loungers on the public Beach across the road.
Location: Excellent location as it was along The Walk, and very close to The Beach and Dubai marina. This provided a great choice of restaurants and shops.
Overall the hotel is well kept and has good facilities. The only thing that let it down was the rather small swimming pool and sun lounge area. However, as the main reason for going to Dubai was to explore the city and all its activities, this was not a big issue. The location is excellent in terms of being on The Walk and right next to The Beach, plus within a very short walk of the marina. There are many excellent restaurants and shops to explore and try along The Walk, The Beach and the marina. Plus The Beach is a lovely location to spend the evening. As the name suggests the hotel was very close to a Beach. This Beach was a public beach, and so sun loungers were not free. The only negative side of this location was that it was a bit of a trek to other parts and attractions of Dubai such as downtown Dubai and old Dubai on the creek. So to explore Dubai meant a bit of travelling either via taxi or the tram/metro or the hop-on-hop off buses. This was not difficult but just a little timely, and meant often missing the last bus back as the hotel was right at the end of the bus route. The hotel staff were very friendly and helpful.