Ratings based on 1,062 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Scotland

Excellent

Posted 02-Dec-2016
Excellent. Great service. Lovely new rooms. Would recommend. Great location.
3out of 5
by A verified traveller from Dublin

Good location, good facilities, poor room

Posted 24-Nov-2016
constant drilling and hammering noise from the same floor (or floor above) we were staying on. Was told on check in that a twin room had been booked but I booked a King room and had confirmation email, this caused a delay. Hotel grounds and pool are great but the constant drilling / hammering noise, water temperature and pressure dropping and a coiple of other niggles with the room let it down.
5out of 5
by A verified traveller from Kuwait

Lovely atmosphere and close to the Beach

Posted 24-Nov-2016
Pros: Selection of Restaurants and Swimming pools
Cons: .
Location: Hotel Location is perfect to JBR Area ( in-Out is very easy).
Facilities are so great and meeting all ages. Lovely lounge and friendly staff. Rooms are nicely located on the beach with Balconies to enjoy sea nary.
5out of 5
by A verified traveller from B

Excellent resort with beautiful beach.

Posted 18-Nov-2016
Fantastic resort. Not the glitz of the one and only etc but for a thousand pounds less it is amazing
5out of 5
by A verified traveller

Luxury in the sun

Posted 21-Oct-2016
Pros: We were given a lovely upgrade for my mum's birthday and a birthday cake which was such a personal touch in such a big hotel .
Cons: The prices for drinks and food but think this is standard in Dubai.
Location: It is right on the beach and the walk with lots of restaurants and cafes is only a 5-10 minute walk away as is the marina with a shopping mall .
The hotel was absolute luxury from the minute we arrived . Staff were all very helpful and rooms were very clean and looked after. The pool and beach area are amazing and would definitely recommend .
5out of 5
by A verified traveller from Scotland

Fantastic Hotel and Resort

Posted 17-Oct-2016
Location: The hotel is in a perfect location, right on the beach and a 10 minute walk to the fantastic marina.A luxurious base to explore the city.
From the minute we arrived, this hotel and staff fully lived up to the 5 star rating - and more. From the welcome at the door, the reception, check-in, restaurants, pool areas, spa and housekeeping the friendly and highly professional service from all the hotel staff was first class. Nothing was ever a problem and the attention to detail was the best I've experienced. We stayed in a Club Level room giving access to the Royal Club Lounge. This was the icing on the cake with impeccable service and excellent breakfast and snacks throughout the day. A great hotel in an amazing city.
5out of 5
by A verified traveller

Great hotel staff fab will be back

Posted 12-Oct-2016
Pros: As above
Cons: Nothing it's perfect
Location: Very central, shops,restaurants, Bars, all within walking distance
Arrived at hotel requested early check in and got it room and view fantastic, staff could not have been more helpful. Restaurants in hotel great something for everyone. Loved it so much best hotel I have stayed in will choose this hotel again especially for location could not be better.
4out of 5
by A verified traveller

Relaxed, lovely hotel

Posted 10-Oct-2016
Pros: General facilities are excellent. Service also lives up to this with the staff friendly and polite throughout. Food in the Lounge was of good quality.
Cons: The room was a little dated in terms of furniture, but that was about it. The rest of the hotel is a mixture between modern and traditional.
Location: Location is in the JBR, which is where you want to be for the beaches, and in the main tourist areas. Taxis are cheap and regular anyhow
5out of 5
by A verified traveller from Scotland

Fantastic hotel that never fails to please.

Posted 10-Oct-2016
Location: Great location for access to JBR and the Marina. Buddha Bar walkable distance but across a main road. The rest of Dubai easily reached by taxi.
Third visit to this hotel and another great visit. I cannot fault this hotel at all. They have everything covered to make your stay as fabulous as they possibly can. Great food, service, all round comfort -perfect place to stay.
5out of 5
by A verified traveller from B

Wonderful hotel

Posted 08-Oct-2016
Wonderful hotel in a really good location close to the marina and JBR walk. Really good facilities and lovely staff - couldn't wish for a better hotel.