Ratings based on 1,091 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Nice friendly hotel in a good location

Posted 18-Jan-2017
My wife and I stayed here for three nights in January, as a stopover on our way home from Singapore. We've stayed previously and enjoy the hotel's wide range of facilities and it's ideal location on Jumeira beach. There's a lot of building work taking place round about and while it doesn't impact the hotel directly, Jumeira beach is currently far from picturesque. Many of the public areas of the hotel have recently been refurbished to a high standard and the entrance and reception area's are particularly impressive. We've always found the staff exceptionally friendly and helpful throughout the hotel. As previously, we stayed in a Royal Club room. It was spacious and well serviced, but starting to look a little tired and in need of a bit of TLC. The staff and facilities in the club lounge were, as ever, excellent.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2017
Excellent hotel; amazing staff; excellent food and lovely beach. Would highly recommend
4out of 5
Recommended
for Everyone
by A verified traveller from Wales

Very nice hotel near Marina and beach.

Posted 31-Dec-2016
Pros: Nice staff rooms and grounds
Cons: I do not like long life milk. Plenty of fresh milk available in Dubai.
Location: Very good location
Convenient to beach and Marina area as well as beach walk with its many restaurants Food prices in hotel restaurants much higher than nearby restaurants. Hotel in three tower blocks. Some rooms suffered from noise from building site next door.
4out of 5
Recommended
for Families
by A verified traveller from London

Nice hotel just off the palm

Posted 23-Dec-2016
Pros: Access, facilities, pools, close to beach, clean, the restaurants were consistently good.
Cons: Kids club facilities are amazing, but the staff could be more pro-active at times, in keeping the kids entertained. Charge me fairly for drinks!
Everything was generally good. The hotel was comfortable, and pleasant. The room was clean and spacious. Whenever I had any issues or needed anything, everything was resolved quickly. I went with 2 kids, and the only issue is that sometimes the kids club staff seemed a bit relaxed and weren't as pro-active as they could have been. The only other issue £7 for a cup of coffee!
4out of 5
Recommended
for Couples
by A verified traveller from Genova ( Italia )

viaggio per turismo a Dubai

Posted 19-Dec-2016
Pros: la vicinanza alla spiaggia e alla Marina, le finiture delle parti ristrutturate ed il personale molto gentile
Cons: la SPA è ancora da ristutturare come pure alcuni spazi dei ristoranti inseriti nella struttura.
Location: vedi recensione ai punti precedenti
ho trascorso con la mia compagna e un' altra coppia di amici una breve vacanza di 4 giorni a Dubai e ne sono rimasto molto soddisfatto. L' albergo mi era stato consigliato da amici ed è risultato una ottima scelta. Infatti esso è situato in una delle zone ottimali per il turismo essendo sulla spiaggia e vicino alla zona della Marina che è un canale navigabile sulle cui sponde ,sistemate per passeggiare ,sono presenti bar , ristoranti e locali pubblici. E' anche vicino a una zona di passeggio con negozi ( the Wolk ) che costeggia il mare, ma per spostarsi nelle altre zone della città ( ove stanno i migliori centri commerciali) è obbligatorio l' uso del taxi , che per la verità non costa eccessivamente. Anche la Metropolitana , peraltro ottima, è difficilmente accessibile . Penso che questa problematica sia comune a quasi tutti gli alberghi essendo la città costruita con un sistema di strade molto lunghe e larghe da rendere difficoltosi gli spostamenti a piedi L' albergo è costituito da due corpi edilizi di circa dieci e quindici piani , più bassi dei grattacieli che lo circondano ma è posizionato in prima fila davanti alla propria area libera, sistemata a verde e con due piscine e una bella spiaggia privata.La temperatura (25 / 28°) ci ha permesso di fare dei piacevolissimi bagni anche in mare: L' albergo è una struttura un po datata ma rinnovata quasi completamente con una recentissima ristutturazione che ha interessato la grande Hall , il ristorante e le camere.
5out of 5
Recommended
for Everyone
by A verified traveller from Milano

Una conferma

Posted 12-Dec-2016
Pros: Praticamente tutto. La posizione e lo spazio per il relax ( mare e piscine) e' sicuramente il suo punto di forza.
Cons: N.N.
Location: Comodissimo per vivere anche Dubai Marina ( bellissima la zona the beach)
Siamo tornati per il terzo anno consecutivo e ci torneremmo anche la quarta. Soggiorno semplicemente perfetto. Un grazie particolare a Lara, receptionist italiana che ha avuto una attenzione particolare nei nostri riguardi.
5out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Excellent gardens and restaraunts

Posted 10-Dec-2016
Excellent gardens and restaraunts on hotel property
5out of 5
Recommended
for Everyone
by A verified traveller from norfolk, UK

Excellent hotel with amazing staff

Posted 09-Dec-2016
Pros: Everything
Cons: Nothing
Location: Good location. Walking distance to shops/restaurants. Taxis readily available for activities outside the area, (large shopping malls, downtown ).
3 pools, private beach, attentive staff, stunning rooms, lots of choice for foodies, what more could you want?! One of the best hotels we have stayed at.
4out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Excellent

Posted 02-Dec-2016
Excellent. Great service. Lovely new rooms. Would recommend. Great location.
3out of 5
Recommended
for Everyone
by A verified traveller from Dublin

Good location, good facilities, poor room

Posted 24-Nov-2016
constant drilling and hammering noise from the same floor (or floor above) we were staying on. Was told on check in that a twin room had been booked but I booked a King room and had confirmation email, this caused a delay. Hotel grounds and pool are great but the constant drilling / hammering noise, water temperature and pressure dropping and a coiple of other niggles with the room let it down.