Ratings based on 1,033 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from UK

Lovely hotel, recently refurbished.

Posted 13-Sep-2016
We have been coming for years and seeing the same staff who are so welcoming and nothing is too much trouble! The grounds are Expansive and well kept with ducks and Guinea fowl and a choice of pools. The beach is deep and never crowded. We come back and back as the comfort is fabulous and the beds so comfortable and rooms spacious.
5out of 5
by A verified traveller from London

Hotel on the beach

Posted 05-Sep-2016
This hotel in currently under construction, it doesn't state that in the details but you will hear drilling etc. Apart from that it's a lovely hotel in a great location in JRB.
4out of 5
by A verified traveller from R

Super verblijf

Posted 01-Sep-2016
Echt een mooi hotel, servicegerichte personeel, zeker een aanrader!
5out of 5
by A verified traveller from Bedfordshire England

Superb location and a really great hotel

Posted 01-Sep-2016
Pros: The new bar area, brasserie and reception areas are lovely now. I like the sea views, lawn areas for sun lounging. Various areas to relax and enjoy.
Cons: The place is being renovated which is great. I'd add a service button to the sunloungers like some hotels have as this would be pure luxury then.
Location: Loads to do. Underground bar in the Habtoor is walking distance. Short taxi ride to lots of bars/restaurants and shops/malls.
We had a Club Room with Airport transfers so greeted at Airport and escorted to a car. Instantly relaxes you. Cold towel and water in the car, wifi also available. Seamless check-in, upgraded to a suite, possibly as this was our 3rd visit or just because they had the room ready to use, but the gesture was appreciated anyway. The staff are excellent at this hotel. All attentive and helpful at all times. The Club lounge is a lovely touch with inclusive afternoon tea (we never made it this time as we were enjoying the sun). Inclusive pre-dinner drinks and nibbles are superb. Starts the evening off early but great way to start it. Room kept clean except the day we left the safe open and quite rightly they locked the room up and didn't enter. Lots of water provided daily. Nice room. The infinity pool closed on the Sunday for refurb which was a shame though they did give notice. I don't recall seeing it when I booked. Minor inconvenience. Unsure how many Brits were there like us just for the Bank Hol so leaving it open until the Monday night made sense to us but possibly not the majority of guests. A little noisy during the last day because of the work on that pool and the hotel rooms but am very fond of this hotel so wouldn't put me off. Headphones in and I slept and had the odd dip to cool off. 2 pools have a pool bar which I like too. Plenty restaurant choices. Great option in Dubai. Not the cheapest but you'd struggle to fault it and I wasn't looking for faults, just relaxation
3out of 5
by A verified traveller

アベレッジなホテル

Posted 31-Aug-2016
Pros: 食事が良い
Cons: 部屋が狭め。エアコンが寒い。部屋のスイッチは切っても、中央管理のエアコンだけで寒くなる。 トラムの駅から10分弱歩くので、タクシー利用が多くなります。
スーパーデラックスの部屋の割には部屋が狭かったです。エキストラベッドを入れるとソファが入らなくなるので、それならソファベッドにすればいいのに、と思いました。眺望あり、ということでしたが、海が少し見える程度。 スタッフは皆さん明るく接客は丁寧です。ですが、ツアーの申し込みで少しトラブルがあり、コンシェルジェの能力に疑問符が付きます。 ブッフェはおいしいものが多く、特にデザートに絶品のものがありました。
5out of 5
by A verified traveller

Posted 30-Aug-2016
Stay was absolutely brilliant as always, have stayed here a couple of times and this hotel is on point.
5out of 5
by A verified traveller from Wollongong, Australia

Fanastic stay

Posted 14-Aug-2016
we had a great stay. The facilities, staff and food were all fantastic they made sure we were looked after really well! Will recommend it to everyone
5out of 5
by A verified traveller from Sydney

Quick stop over. Wished had stayed longer.

Posted 28-Jul-2016
Received upgrade to nicer room which included breakfast. So nice bonus to start with. Booked hotel for short stop over on long haul flight. would go back and stay longer. Didn't explore Dubai as only on a 2 night stopover 1 day, to enjoy the pool and hot weather. Travelled as a single mum with 2 kids. Felt very welcome. Kids loved the pools in the 40 degrees heat. Food and drinks seemed expensive but not sure if this is a similar cost across Dubai? ibeould stay again but book for longer to explore the sights.
5out of 5
by A verified traveller from london

Excellent hotel

Posted 19-Jul-2016
Recent renovations make this hotel excellent. Exceptional staff and great selection of pools, comfy loungers and swim up bars.
4out of 5
by A verified traveller from Doha

Great resort hotel

Posted 04-Jul-2016
Great resort amenities, pools, beach, water sports, pool bars etc. good range of restaurants and menus. Renovated areas are very well done and modern. Ongoing reservations this summer but no impact to guests. good customer service, a minor room issue which caused a 1 hour delay in check in led to free breakfast for both mornings of our stay.