Ratings based on 1,296 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from London
Top Class Hotel
Posted 25-Apr-2018We have stayed in a number of hotels In Dubai before but this one was by far the best. We stayed in the Club Tower and access to the restaurant for breakfast, afternoon tea and evening drinks. The pool area and beach were so clean and it was great to take a walk on the sand everyday. The hotels staff are amazing. from the pool guys and the reception staff to our room cleaner Cuong they were all so friendly and couldn’t do enough to make your holiday great. We will definitely return!
Comment from Hotel Management
26-Apr-2018 by e-Services Manager, Hotel Management
Dear Simon,
Thank you for writing your review.
We are pleased to have you as our guests at Le Royal Meridien and it is truly rewarding to know that we succeeded in providing you a holiday that left you truly satisfied.
The team will be delighted to hear your kind words and we hope to see you again soon for an even better experience.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller
Great hotel, particularly good for families.
Posted 18-Apr-2018Service and food excellent. The staff can't do enough to help!
Comment from Hotel Management
19-Apr-2018 by e-Services Manager, Hotel Management
Dear Guest,
Thank you for posting your comments and we are happy to know that you enjoyed your stay at Le Royal Meridien.
We look forward to your return visit.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from London
Le Royal Meridian - check in issue
Posted 05-Apr-2018We arrived in the late evening 11:15pm and a transparent attempt to give us an inferior room to our booked room was made. This room was next to a construction site and of lower standard. It took 4 attempts and firm conversations with staff to finally reach a manager who rectified the situation an hour and a half after our arrival. This was not impressive as the hotel staff should have been honest and up front about the room situation and the fact that they had given our original room away earlier in the day and were basically trying to force us to take an inferior standard room that was not per our booking. This was exacerbated by the fact that we had our 6 month old baby with us particularly as we had called and messaged ahead for a cot to be put in the room so that he could go straight down due to our late arrival, highlighting that the hotel was aware of both our baby and our late arrival time well in advance. The hotel had confirmed that the cot would be ready, it was not. This is clear not the standard of service that is expected at a 5star standard hotel! Nonetheless, the hotel is lovely and the rest of our stay was excellent.
Comment from Hotel Management
07-Apr-2018 by e-Services Manager, Hotel Management
Dear Guest,
Thank you for taking the time to write your review.
Whilst it was a pleasure to have you as our guests at Le Royal Meridien, we have noted that you were not completely satisfied with your stay particularly with the service experienced. Please be assured that this is not our usual standard of service delivery within the resort and your review has been shared with the relevant manager to avoid such situation to reoccur.
Thank you for your time and please know that you will always be welcomed at the hotel.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from Aberdeen, Scotland
Wonderful Hotel
Posted 29-Mar-2018Wonderful hotel made all the better by the great staff who go the extra mile to make sure every guest has a excellent holiday. The facilities are outstanding and my only regret is that I didn’t have time to dine at all the restaurants. However we did dine at Geales and Al Khaima which were both first class.
Will hopefully return again before too long.
Comment from Hotel Management
30-Mar-2018 by e-Services Manager, Hotel Management
Dear Marianne,
Thank you for writing your review.
We are glad that you chose to stay at Le Royal Meridien and it is truly rewarding to know that we succeeded in providing you a holiday that left you truly satisfied particularly with the service delivery as well as your dining experience.
Your compliments will be conveyed to the team and we look forward to your return visit.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from Scotland
Fantastic Hotel on Jumeirah Beach
Posted 25-Mar-2018Recent stay in March excellent. Building work next door but staff and hotel went above and beyond to ensure guests were comfortable. service top drawer.
Comment from Hotel Management
26-Mar-2018 by e-Services Manager, Hotel Management
Dear Guest,
Thank you for sharing your kind words and it is a pleasure to hear that you had an enjoyable stay at Le Royal Meridien particularly with the service delivery.
We wish you well and we hope to see you again soon.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from London
Perfect
Posted 25-Mar-2018Everything about this hotel was perfect. From the location to the staff and facilities. Couldn’t have chosen a better hotel!
Comment from Hotel Management
25-Mar-2018 by e-Services Manager, Hotel Management
Dear Amit,
Thank you for posting your comments and it is a pleasure to know that you had an enjoyable stay at Le Royal Meridien.
We look forward to your return visit.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from Wales UK
Excellent hotel and facilities
Posted 24-Mar-2018
Pros: Friendly staff. Excellent rooms. Food excellent
Cons: All good
Location: On the beach. Lots of cafes and restaurants.
Everything about this hotel is excellent. Customer service with brilliant staff in all areas of this wonderful hotel. Will certainly be booking again.
Comment from Hotel Management
25-Mar-2018 by e-Services Manager, Hotel Management
Dear Maggie,
Thank you for sharing your kind words.
We are delighted to know that you had an enjoyable holiday at Le Royal Meridien and we do appreciate your compliments regarding the service provided by our associates.
We wish you well and we look forward to welcoming you back again soon for an even better experience.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller
Beautiful hotel
Posted 24-Mar-2018Very beautiful hotel with a variety of good restaurants within the hotel. Three pools within the grounds and a beach nearby. The staff are the best and they make the stay so easy as they are always willing to help. What is is there not to love. Cant wait to get back there
Comment from Hotel Management
25-Mar-2018 by e-Services Manager, Hotel Management
Dear Albert,
Thank you for writing your review.
We are glad that you chose to stay at Le Royal Meridien and it is truly rewarding to know that we succeeded in providing you a holiday that left you truly satisfied.
We wish you well and we look forward to welcoming you back again as our guest on your next visit to Dubai.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from Hertfordshire
Posted 21-Mar-2018
Excellent hotel, staff very welcoming and food very good. Nothing was too much trouble. Would definitely recommend this hotel.
Comment from Hotel Management
22-Mar-2018 by e-Services Manager, Hotel Management
Dear Guest,
Thank you for posting your kind words and it is a pleasure to know that you had an enjoyable stay at Le Royal Meridien.
Your recommendation is greatly valued and we look forward to welcoming you back again soon.
Kind regards,
e-Services Manager
Recommended
for Everyoneby A verified traveller from Scotland
Fab hotel on beach on jbr walk
Posted 20-Mar-2018From the minute we walked in to check in till we left we had fabulous service.
Great bars and restaurants and for sports lovers the best big screen sports bar in shades .Could go on and on .
Big thx to Anne & Mr Roy at club tower for their outstanding customer service.
Will be back ..can't wait .
Comment from Hotel Management
21-Mar-2018 by e-Services Manager, Hotel Management
Dear Andrew,
Thank you for sharing your kind words and it is truly rewarding to know that you had an enjoyable stay at Le Royal Meridien.
We hope to see you again soon for an even better experience.
Kind regards,
e-Services Manager
