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Reviews of Muong Thanh Grand Quang Tri Hotel

4 out of 5
Muong Thanh Grand Quang Tri Hotel
68 Le Duan, Dong Ha, Quang Tri

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 49 reviews" "
Rating 8 - Good. 19 out of 49 reviews" "
Rating 6 - Okay. 9 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

raymond

Liked: Cleanliness
Disliked: Property conditions & facilities
the staff were fine but the lobby and hallways were very happy hot and humid.
Stayed 1 night in Apr 2024
Response from Nguyen Sy Le- General Manager on 29 Apr 2024
Warmest greetings from Muong Thanh Grand Quang Tri Hotel! We are happy to hear that you enjoyed your stay. We are glad that we could satisfy your expectations. It is always our ambition to make your stay as pleasant and comfortable as possible. Thank you for your staying at Muong Thanh Grand Quang Tri Hotel. Best regards, Nguyen Sy Le – General Manager

10/10 Excellent

Tam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Quảng Tri. Room was comfortable and clean. Staffs were very friendly and attentive.
Stayed 3 nights in Mar 2024
Response from Nguyen Sy Le- General Manager on 8 Apr 2024
Warmest greetings from Muong Thanh Grand Quang Tri Hotel! We are happy to hear that you enjoyed your stay. We are glad that we could satisfy your expectations. It is always our ambition to make your stay as pleasant and comfortable as possible. Thank you for your staying at Muong Thanh Grand Quang Tri Hotel. Best regards, Nguyen Sy Le – General Manager

2/10 Terrible

Kenneth, Camas,

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Terrible no bar. No ice. Staff not helpful
Stayed 1 night in Mar 2024
Response from Nguyen Sy Le- General Manager on 25 Mar 2024
Thank you for taking the time to review our business. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We will try to change these problems and we hope that you will ignore our mistakes. Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. If you come back to our hotel I would love to have the opportunity to speak with you directly, so please ask for us. We hope to see you again in the future and wish you the very best. Best regards, Nguyen Sy Le- General Manager.

6/10 Okay

Thanh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Running dơwn over the years
Stayed 1 night in Aug 2023
Response from Ban Quản Lý Nơi Cư Trú on 12 Dec 2023
Dear Mr/Ms Thanh,Thank you so much for sharing your review with Muong Thanh Grand Quang Tri Hotel.We are glad that you had a good experience at our hotel. We look forward to serving you again soon.Best regards,Muong Thanh Grand Quang Tri Hotel

8/10 Good

Jonathan

Stayed 1 night in Jun 2023
Response from Ban Quản Lý Nơi Cư Trú on 20 Jun 2023
Dear Mr Jonathan,Thank you so much for sharing your review with Muong Thanh Grand Quang Tri Hotel.We are glad that you had a good experience at our hotel. We look forward to serving you again soon.Best regards,Muong Thanh Grand Quang Tri Hotel

8/10 Good

Raina

Stayed 1 night in Apr 2023
Response from Ban Quản Lý Nơi Cư Trú on 12 Dec 2023
Dear Ms Raina,Thank you so much for sharing your review with Muong Thanh Grand Quang Tri Hotel.We are glad that you had a good experience at our hotel. We look forward to serving you again soon.Best regards,Muong Thanh Grand Quang Tri Hotel

10/10 Excellent

TUANKHANH

Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2022
Response from Muong Thanh Grand Quang Tri Hotel on 31 Oct 2022
Dear Mr Tuan Khanh,Thank you so much for sharing your review with Muong Thanh Grand Quang Tri Hotel.We are glad that you had a good experience at our hotel. We look forward to serving you again soon.Best regards,Muong Thanh Grand Quang Tri Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent Hotel
Good place to stay in Dong Ha. Minimal services currently due to covid-19.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel in small city
Enjoyed my second weekend stay here. Breakfast included with room was decent. The room was in good condition and the bed was comfortable. The staff, although few due to Covid-19, was professional and courteous.
Stayed 2 nights in Oct 2020
Response from General Manager on 6 Oct 2020
Dear Mr/Ms, Thank you for your recent stay at Muong Thanh Grand Quang Tri! We appreciate your valuable feedback. We look forward to welcoming you back soonest possible. Best regards, Muong Thanh Grand Quang Tri Hotel

8/10 Good

Lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an OK hotel. Rooms were semi-modern, and mostly clean. The whole place seems a bit worn down, even though it's pretty new. The breakfast is mostly asian, but some western stuff as well. Wouldn't recommend staying here for more than a night as a tourist, as there is nothing to do in the ciry, and the hotel isn't really a place you stay all day.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Seemed like it should be rated 3 star not 4 star.
Stayed 1 night in Jan 2020
Response from General Manager. on 5 Jan 2020
Dear Valued Guest, Thank you for your feedback about our hotel. We are really sorry for the inconvenience that You had at the hotel. Please tell us more about your experience so that We could have right solution to improve the service.

6/10 Okay

Phap

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Tin Trung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
So good
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
I stayed here one night as I passed thru town and was pleasantly suprised. Staff is incredibly polite and the rooms were clean and comfortable. Very happy with my stay.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Mường Thanh Grand Quảng Trị Hotel on 22 Feb 2019
We appreciated your kind evaluation and thanks so much for your great support.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mat, saxmundham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget 'poshness'!
We stayed at this hotel for one night. The staff were very pleasant, the room was clean and the breakfast buffet was very good. The only downside was the traffic noise, we were on the 11th floor and it was still very load (and my hearing is not the best!)
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommending this hotel
Quite good at all.
Stayed 1 night in Dec 2017

8/10 Good

Liz, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in nice town
We arrived early but were able to check in straightaway. This is a large hotel, rated four star but would probably be three star in the UK. The rooms are big with all the facilities one would expect. The bed was comfortable and everything was clean. There was a fridge but it didn't make drinks cold and there was no temperature adjustment. The air conditioning worked well. The bathroom was nice with a big shower cubicle but there was nowhere to put the shower gell provided except the floor and a grab handle would be nice for the older guest as the floor becomes slippery. Breakfast was good but caters mainly for Asian guests,however a chef will cook eggs anyway you wish and there is bacon and sausage on the buffet. There is a tennis court and two bars which we did not use. There are six lifts which work well.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for incredible low price ! Top class
From the entrance lobby and throughout this is a first class, top of the line hotel. The price was unbelievably low and nothing was left undone to make our stay go well.Total first class - Five Star !!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing five nights in Vietnam
onky downside was spotty wif

8/10 Good

Clyde, Cimarron, co

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay hotel
The hotel was quite institutional in it's approach to customers. Water pressure in the tub was terrible. Room was large.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding in every aspect
Everything was great. The staff, facilities, room, everything eas great. The location was as good as any other in Dong Ha, and the breakfast better than most in VietNam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Excellent service staff; Hotel amenities defects
The Hotel has excellent service staff. They are ready to help and courteous even child-friendly. However, the hotel has huge amenities' defects. The A/Cs are too weak and even after staying for a whole day, the room doesn't become cool enough to become tolerable. There should be better electrical set-up: one switch lights the whole room and there is no way to control partial light-ups. Top floor bar should be smoke-free.

10/10 Excellent

yun il, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in dong ha
Service is good, very kind. Room is very clean with bathtub, big window. I think everything is perfect.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and comfortable.
I enjoyed my stay. Great Service. Convenient mini mart in the hotel. Travel agency nearby to book a flight or train ticket. Many retail shops along side the street and a big shopping mall only a mile away.

6/10 Okay

Ngoc Lam

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Khá
OK
Stayed 1 night in Dec 2020

10/10 Excellent

Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Hotel para no repetir, salí de la habitación a las 11 a.m. y cuando volví de noche la habitación sin limpiar
Stayed 2 nights in Nov 2019
Response from General Manager on 19 Nov 2019
Dear Guest, On behalf of the Muong Thanh Grand Quang Tri Hotel, we are really sorry for the inconvenience you experienced during your stay with us. However, We've checked the situation with our staff about the problem that you mentioned. As the normal procedure and the standard of a 4 star hotel, Our staff had asked your friend about the clean service in the morning, but he'd told us no need to clean. So that is the reason why your room was not to be cleaned at the second night. We also really appreciate your comments on the hotel service, which we promise to improve in the future time. Once again, thank you for your feedback and hope to have chance to serve you next time!

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Yunki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 서비스가 좋아요
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
4つ星ホテル、かつ1泊の値段を考えるとコスパも質もイマイチでした。 チェックインの際に誤ってまだ清掃が完了していない部屋に通されましたが、こういったミスは仕方ないと思います。チェックアウト時にも謝罪がありました。 気になったのは設備面です。オールデイダイニングと記載のあるレストランは営業していないに等しく、ホテル案内に書いてある上層階のバーはもぬけの殻状態。ゴーストホテルにいる様でした。代わりにロビー階のカフェに行くと、メニューにあるのにカクテルは全てないと言われました。 朝食も種類が少なく、味も4つ星とは思えないクオリティーでした。 田舎街なので何もないだろうと、ホテルでゆっくりする為に他ではなくこのホテルを選びましたが、このレベルなら半額以下で泊まれる近隣の2つ星ホテル等でも十分だったろうと思います。ホーチミン等の1つ星ホテルの方がまだコスパも質も良いと思います。ムダな出費をしてしまったと後悔です。
Stayed 1 night in Mar 2019

10/10 Excellent

Dongju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Mường Thanh Grand Quảng Trị Hotel on 22 Feb 2019
We appreciated your kind evaluation and thanks so much for your great support.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bra hotell
Fint hotell, bra treningsfasiliteter. Men et minus var engelsk kunnskapene til de ansatte. Samt service.
Stayed 1 night in Jan 2019
Response from Mường Thanh Grand Quảng Trị Hotel on 22 Feb 2019
We appreciated your kind evaluation and thanks so much for your great support.

6/10 Okay

Sang yong

호텔스 닷컴 사용 여부
입실하지 못했습니다. 예약후 24시간도 안되서 사정이있어 취소를 요청했으나 되지 않았습니다. 골드회원에 대한 혜택이 이건가요? 이번에 호텔스닷컴에 많이 서운했습니다. 앞으로 계속해서 애용해야하는지도 고민입니다.
Stayed 1 night in Dec 2018

6/10 Okay

ingu

Liked: Cleanliness, room comfort
샤워기 수압이 형편 없었습니다.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

地域一番のホテル
ビジネス利用。クアン トリでは一番のホテル。欲を言えばきりがないが、全般的に問題ないレベルだと思う。
Stayed 2 nights in Feb 2018

8/10 Good

nga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

masaki

Liked: Cleanliness, property conditions & facilities, room comfort
清潔なホテル
2回目の宿泊。町中心部から少々離れており、移動にはタクシーが必要。ホテルの設備、対応はまずまず。朝食は品数が多く、Phoを作ってくれる。 スーパーマーケットが隣接しており、便利。今回、チェックイン時に、予約番号を提示したのに、予約が確認できずExpediaに電話して、ようやく確認が取れた。チェックンに30分かかってしまった。
Stayed 4 nights in Sep 2017

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil a été formidable. Des informations touristiques nous ont été transmises.La chambre est très propre et grande.

8/10 Good

Thu Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
khách sạn tốt
phòng khách sạn sạch, dịch vụ tốt, địa điểm thuận tiện, bể bơi rộng và sạch

10/10 Excellent

YoungJoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 위치, 야경이 보이는 바에서 커피한잔 !
직원 친절하고 위치도 시내에서 가깝고, 마트도 있고.. 옥상 수영장도 그늘에 비치 의자가 있어 좋았음. 하지만 짐(gym)은 덥고 에어콘이 되지 않아서 운동하기 불편했음 조식 상태 양호하며 야간에 바에서 맥주나 커피를 하면서 야경을 바라보니 꽝치는 라오까이에 비해 참 복받은 도시 같음

6/10 Okay

Ngoc Tan, Hà Nội

Liked: Staff & service, property conditions & facilities, room comfort
Mường Thanh Quảng Trị
Khách sạn tương đối sạch Chất lượng dv tốt DV, tiện nghi khá Địa điểm đẹp.