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"Had some issues in the bathroom, we requested to fix them but no one came to fix"

"Super clean which was lovely. Thank you. Loved the all day coffee. Wasn’t thrilled with the parkade not being attached. Pool was ice cold. "

"I was so disappointed that I was not able to utilize the pool area due to a large private event being held the weekend of my stay 4/08/26. I purposely chose the hotel for the swimming pool and had I known I would not been able to use, I would have gone with a different hotel. The staff were rude as well especially the front hosts. I don’t think it was worth over $300 a night. Also, the walls on the 1st floor are very thin, I could her complete conversations being held in the hallway and in the room next to my room."

"yes"

"Breakfast was great. Very outdated hotel, dirty, hated it. Staff was very nice"

"We had multiple cockroaches in our room. When asked to switch rooms we were told we couldn’t. So we had to sleep with"

"Most of the stay was great. Location is amazing and the grounds are beautiful. What really dampened the stay is we were there one day and the pool was closed that day for cleaning. I completely understand that the pool has to be cleaned, but I feel like there could be a better time to do the cleaning. like early morning before the pool opens, instead of closing the pool for the entire day. The pool at hotel galvez is amazing, it is the main reason we booked there is so we could relax and swim on our one day there. that didn't get to happen. It was very disappointing. It seems like they knew that this pool cleaning was going to happen, but still charged the full rate knowing their main amenity will not be available. Other than that problem, we enjoyed our stay"

"Great staff "

"The Room was very clean, carpet was a little dated but clean, staff was exceptional friendly and professional, breakfast buffet was great with fresh items and an omelette bar. The Luna Restaurant has a great view and the food was ok, however, might need some improvement on the cooking (salmon and chicken both a little overcooked/dry and potatoes undercooked) the spa was nice clean with a great view and everything worked!! Overall a pleasant stay at the Hilton. "