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"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"The spa was nice but good do with some tidying/refurbishment"

"The staff were friendly and helpful, the room was excellent with a good desk and chair and an easy chair i got a lot of work done. "

"It is a great hotel "

"The room was very clean & comfortable, including the bed. The staff were very friendly and helpful, in particular Bobo, who went out of his way to give us sliced limes to go in our gin and was such a lovely cheerful guy with a great sense of humour."

"Perfect"

"Great place to stay handy for the town and football stadium."