Title: Sterling Inn Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sterling Inn Hotel connected to the convention centre in Sterling Heights with free parking ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/6e5f6587.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/720fef74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily breakfast for a fee](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/6ce934ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/1f102f64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/b98f3392.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Lakeside Mall, Sterling Inn provides free on-the-go breakfast, a terrace and a garden. The on-site American cuisine restaurant, Loon River Cafe, offers breakfast, brunch, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. 5.4 ## Popular amenities - Bar - Breakfast available - Gym - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1254&PinnedHotelID=1254&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/63770639.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Fridge HDTV Blackout curtains Premium bedding Shower/bath combination Private bathroom Rainfall showerhead - Sleeps 4 - 2 Queen Beds ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/1300/1254/63770639.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Fridge HDTV Blackout curtains Premium bedding Shower/bath combination Private bathroom Rainfall showerhead - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/970000/968200/968168/8f64f5e0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Detroit/Sterling Heights Sterling Heights - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 949 reviews £78 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Detroit-Hotels-Hampton-Inn-Suites-DetroitSterling-Heights.h968168.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=8c6ff04d-1cd5-4177-9494-ea2519ab6efe&top_cur=GBP) Ad ![Snack bar](https://images.trvl-media.com/lodging/23000000/22170000/22168800/22168748/eec641af.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Sterling Heights Detroit Sterling Heights - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 1,005 reviews £79 includes taxes & fees 6 Dec - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDetroit-Hotels-Sterling-Inn.h1254.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDetroit-Hotels-Sterling-Inn.h1254.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.55055%2C-83.02910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QedEGIuc0USRIR6jcSZJx0b9gGA=) 34911 Van Dyke Ave, Sterling Heights, MI, 48312 #### What's nearby - Warren Community Centre Indoor Waterpark - 5 min drive - 2.7 miles - General Motors Global Technical Center - 6 min drive - 2.9 miles - Freedom Hill Amphitheatre - 6 min drive - 4.9 miles - Mapleview Medical - 6 min drive - 3.8 miles - Jerome Duncan Ford Theatre - 7 min drive - 5.1 miles #### Getting around - Troy Transit Center - 22 min drive - Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 54 min drive #### Restaurants - ‪McDonald's - ‬5 min walk - ‪Starbucks - ‬15 min walk - ‪Taco Bell - ‬15 min walk - ‪Chipotle Mexican Grill - ‬6 min walk - ‪Culver's - ‬18 min walk ## About this property ### Sterling Inn Hotel near Somerset Collection Located close to Lakeside Mall, Sterling Inn provides free on-the-go breakfast, a terrace and a garden. The on-site American cuisine restaurant, Loon River Cafe, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks such as: - Free self-parking - Breakfast (surcharge), a gift shop and a 24-hour front desk - Smoke-free property, a lift and luggage storage Room features All 189 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with rainfall showers and shower/bath combinations - 42-inch HDTVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Room, 2 Queen Beds, Accessible | Bathroom | Combined shower/bathtub, hair dryer, towels](https://images.trvl-media.com/lodging/12000000/11110000/11109200/11109200/f4ca83b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Detroit/Troy Troy - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,002 reviews £99 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=11109200&PinnedHotelID=11109200&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22170000/22168500/22168424/b1960303.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Detroit Warren - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 240 reviews £99 includes taxes & fees 21 Dec - 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Daily breakfast available for a fee - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Loon River Cafe ### Things to do - Gym ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Conference centre (26,780 square foot of space) - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Banquet hall - Built in 1974 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable/satellite channels - Pay films ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 25.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Bar/lounge - Restaurant - Fitness facility The following facilities are closed on Saturday and Sunday: - Bar/lounge - Restaurant - Fitness facility ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night. Cots (infant beds) are available for USD 10.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 25 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: USD 25.00 (subject to availability) - Crib (infant bed) fee: USD 10.0 per stay - Rollaway bed fee: USD 10.0 per night - Facilities fee: USD 25.00 per person, per day and includes use of: water park The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Plus Sterling Best Western Plus Sterling Inn Best Western Sterling Best Western Sterling Inn Sterling Best Western Sterling Inn Sterling Inn Best Western Wyndham Garden Sterling Heights Hotel Wyndham Garden Sterling Heights Sterling Heights Sterling Inn Hotel Sterling Inn Sterling Heights Wyndham Garden Sterling Heights Sterling Inn Hotel Sterling Heights ## Frequently asked questions ### Is Sterling Inn pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Sterling Inn? > Self-parking is free at this property. ### What time is check-in at Sterling Inn? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Sterling Inn? > Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability). ### Where is Sterling Inn located? > Situated in Sterling Heights, this hotel is within 12 mi (20 km) of Lakeside Mall, Somerset Collection and Metro Beach. Royal Oak Music Theatre and Detroit Zoo are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sterling Inn Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 37 6 - Okay 45 4 - Poor 61 2 - Terrible 58 ### 6.0/10 Cleanliness ### 6.2/10 Staff & service ### 5.0/10 Amenities ### 5.2/10 Property conditions & facilities ### 8/10 Good #### Bridget 8 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service. Clean room, convient area. Just security could have been a little better. Lots of random people hanging by the entrances ##### Bridget Stayed 3 nights in Jul 2020 ### 4/10 Poor #### Al 14 Mar 2020 Disliked: Cleanliness, property conditions & facilities The Hotel looked abandoned, with broken doors to the rooms, less then acceptable cleanliness in the halls and in general disarray. ##### Al Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Carlos 10 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was very pleasant. ##### Carlos Stayed 4 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 6 Mar 2020 Liked: Cleanliness I stay in a lot of hotels, from cheap airport motels to luxury hotels. With that said, the bed in my room was one of the best beds I've slept on in a hotel. I was definitely surprised. The hotel itself is somewhat rundown but it looks like they're doing some renovations so I guess it's excusable. What isn't excusable, however, is that none of the 3 dryers in the laundry room work. And, unfortunately, I did not check to see if they worked before putting my clothes in the washer. I had to spread my laundry out all over my room and blast the heater all night to dry them. What's worse is, I got the quarters from the reception desk and they didn't tell me the dryers did not work. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 4 Mar 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### Would not book again The hotel had only one working elevator. The door to our hotel room was rusted over and stuck so it required pushing our shoulder against it for it to open. Shower drain was broken and laying on an angle. Service was strange. ##### Verified traveller Stayed 1 night in Mar 2020 ### 6/10 Okay #### John 26 Feb 2020 Disliked: Cleanliness, property conditions & facilities #### It just keeps getting progressively more run down I have stayed here probably about 15 times over the past two years, and every time I stay here it gets dirtier. This time around the boiler did not work for half the hotel, and the only rooms available were at the far end. When walking down the hallway they clearly never vacuum. Garbage and particles if you know what all over the floor, stains, small pieces of garbage, litter the entire hallways. The doors for all of the rooms have disgusting paint jobs and generally just look rundown. It’s like they have this nice property, but half ass everything. The Wallpaper in hallways and in the rooms selves it’s coming off the walls. The first 5 to 10 times I stayed here I told him they should vacuum the hallways and elevators, but no one seems to care. That’s why the ratings for this property just keep going down. The only saving grace for this hotel is the bar restaurant, but even there there was bones in the fish. I think this is probably the last time I try to get this property a shot. ##### John Stayed 1 night in Feb 2020 ### 8/10 Good #### Jason 26 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a nice place just sucks they closed the water park ##### Jason Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Joe, San Diego 20 Feb 2020 Disliked: Amenities, property conditions & facilities It was a mess... lots of construction... a strange meandering layout, a poorly run restaraunt. ##### Joe Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Verified traveller 17 Feb 2020 Disliked: Property conditions & facilities its a water park..i called before booking.said passes for water park come with room..when i got there they charged us for water park..water was cold...guess they getting rid of it ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### William 27 Dec 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Don't stay here until it's repaired. I've stayed here before when it was Best western and it was a nice hoted. The room was larger, and worn. Pool was only open on weekends, i saw one employee when we checked in, this is a large hotel and there was only thre cars in parking lot. In the bathroom it looked like there was black mold see pictures below. I feel like we were ripped off. Wyndham is a name I usually trust, i may have to reconsider that.Fire alarm system doesn't work either. ![](https://a.travel-assets.com/ugc/hotel-reviews/571C14799B341626CEA571A52FCD61CD1138D49B1577452259311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5A840AFD25A4ABA8ADF4188FFB31F8E7AB08B7C51577452281963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8E44CAB201FC70E02EFFF97202CF245FC41643591577452391354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BC680F1D8B48526B851C71BD9ABE47986A81D1141577452416115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### William Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 7 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WOW The Hotel had no rooms available and did not inform no one that they were not open for the date of my stay. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 19 Nov 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this hotel screamed condemn me. Only the first floor was open because the fire alarm system wasn't working. The tile was falling off the walls, loose on the floors, TV was pixilated, shower curtain rod hanging out of the wall, door lock was broken, so much chlorine in the pool that the kids got rash like hives. The on site pizza place charges room delivery for the pizza and it was horrible. When we came back to our room our window had been propped open. This place was a nightmare. STAY AWAY! ##### Verified traveller Stayed 2 nights in Nov 2019 ### 4/10 Poor #### Breeuna 4 Oct 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Thumbs Down 👎👎 The hotel is very outdated and for that reason it makes it look nasty and ran down. It was not as clean as it should be. I wouldn’t recommend and won’t be returning. ##### Breeuna Stayed 1 night in Sep 2019 ### 6/10 Okay #### Brian 25 Sept 2019 Disliked: Cleanliness, staff & service The room Furniture is too old and broken ##### Brian Stayed 2 nights in Sep 2019 ### 4/10 Poor #### Verified traveller 22 Sept 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities When I checked in, I was quoted a lower price for my room than what Expedia had billed me. They said it was an upgrade. {?} When I checked out, they refused to give me a statement or any documents of any kind. They said it would be emailed by Expedia.I am not happy about the contradictions. The bed was the worst I had ever tried to sleep on. It was so mushy that I could not turn over on it and it seemed to lean down toward the head. Also, the television did not work. Very bad signal on all channels. Probably a bad cable. I'm waiting for my statement to see if I have been double charged. ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Wendy 20 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### horrible hotel My first review and I am a frequent business traveler. Staff was unfriendly and unhelpful from check in on. When I arrived for breakfast ( which I had already paid for through hotel.com) restaurant was locked even though it was 7:00am and restaurant was supposed to open at 6:00am. When I inquired at the front desk the response was, "what do you expect me to do about it?" The place is old and tired. The room had a moldy smell , the door stuck and sheets were old. Worst hotel experience both in service and comfort. ##### Wendy Stayed 1 night in Sep 2019 ### 6/10 Okay #### Danielle, Reno 11 Sept 2019 Was okay for a single night when everything else in the area was sold out. Smelled moldy. ##### Danielle Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller 11 Mar 2019 Liked: Staff & service Disliked: Property conditions & facilities Room had no clock, not blow comb, noisy, restaurant did not open as noted on the door. High price for an old room ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller 4 Mar 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Never again Dirty rooms, marijuana and cigar smell filled hallways, people fighting In the rooms, yelling throughout the night, doors broken ##### Verified traveller Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 2 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is very spacious and clean. The staff is respectful and are always willing to help ##### Verified traveller Stayed 1 night in Mar 2019 ### 4/10 Poor #### Verified traveller 18 Feb 2019 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Bathroom remodel Check in was slow. But ladies at deck were nice. Room was big but mold on bathroom ceiling. Tiles off the back of toilet and water leaking behind wall and floor. Shower mat was ripped and rusty. Affraid someone would slip and fall. We have stayed here in past and was great for the kids at different ages that we have. But now the hit tub is gone and the game room is gone. Towels were very hard to get. The next morning went swimming and still no towels. The hallways smelled of weed. But yet u r fined for smoking cigs in a room? The side doors coming in were open all night. No use of a key card. Our room window on 1st floor was unlocked. In glad we checked in before bed. The parking lot was slippery and dirty. Leaving in the morning we watched someone slip walking out. ##### Verified traveller Stayed 1 night in Feb 2019 ### 4/10 Poor #### Verified traveller 18 Feb 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Welllll....eh Family over night trip for some fun a little ways from home. Chose this hotel for the water park; must stay the night to use the water park. Room con’s - handicap room was on the 4th floor furthest room from the elevator, mold behind shower wand, sink faucet sprays user, only 1 of the 2 privacy curtains on the window, no remote for the tv, hallway/elevator VERY cold to get to and from pool. Room pros - bed were very comfortable, pillows were nice, good room size. Water park cons - only open Friday and Saturday, air and water temperature was on the cold side, kids were often shivering, almost half of the splash area features were broken/not working, equipment very worn down, hardly had towels available, staff evacuated the large pool side for a water chemical check so we ended up just leaving. Water park pros - kids had fun and didn’t notice anything, lazy river is a nice size, lots of seating available, bathroom and showers available at the pool, ##### Verified traveller Stayed 1 night in Feb 2019 ### 2/10 Terrible #### Quoneka 29 Jan 2019 Liked: Cleanliness Disliked: Staff & service Host was very rude no towels in pool area asked for towels for a hour never got them had to walk to my room soaking wet then I was charged 2 times on my credit card for a one night visit never coming back again horrible hotel ##### Quoneka Stayed 1 night in Jan 2019 ### 4/10 Poor #### Verified traveller 14 Jan 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room had a poor order, one of the windows in the room was in very poor condition and couldnt see out of it, the tv did not work, the pool area was very dark and the water slide was broken. ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Shannon 6 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ..... No one told us in the 3 conversarions i had with the hotel that the waterpark was only open on weekends... ##### Shannon Stayed 1 night in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Eslington Villa](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Eslington-Villa.h2268140.Hotel-Information) > > [Villas Costa del Sol](https://www.expedia.co.uk/Costa-Del-Sol-Villas.d11102-aaVillas.Travel-Guide-Accommodation) > > [Hotels in Brigg](https://www.expedia.co.uk/Brigg-Hotels.d6047958.Travel-Guide-Hotels) > > [The Westin Detroit Metropolitan Airport](https://www.expedia.co.uk/Detroit-Hotels-The-Westin-Detroit-Metropolitan-Airport.h900411.Hotel-Information) > > [Riverside 2 Bed Lodge with Hot Tub. Walk to Lynton Centre. 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