Fort Pontchartrain Detroit, a Wyndham Hotel

Photo gallery for Fort Pontchartrain Detroit, a Wyndham Hotel

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Pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Fort Pontchartrain Detroit, a Wyndham Hotel

Fort Pontchartrain Detroit, a Wyndham Hotel

3.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
2 Washington Blvd, Detroit, MI, 48226

Explore the area

  • Popular LocationGM Renaissance Center9 min walk
  • Popular LocationMGM Grand Detroit Casino16 min walk
  • Popular LocationHenry Ford Museum22 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)25 min drive

Choose dates to view prices

About this area

Detroit

Fort Pontchartrain Detroit, a Wyndham Hotel is located in Downtown Detroit, a neighbourhood in Detroit, and is near a metro station. The area's natural beauty can be seen at Detroit Riverwalk, while Fox Theatre and Detroit Opera House are cultural highlights. Looking to enjoy an event or a game? See what's going on at Ford Field or Little Caesars Arena.

What's nearby

  • Cobo Center - 1 min walk
  • Guardian Building - 4 min walk
  • GM Renaissance Center - 9 min walk
  • MGM Grand Detroit Casino - 16 min walk
  • Henry Ford Museum - 22 min drive

Getting around

  • Financial District Station - 3 min walk
  • Detroit Station - 6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 25 min drive

About this property

Fort Pontchartrain Detroit, a Wyndham Hotel

3.5-star Detroit hotel in Downtown Detroit, walk to Cobo Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Fort Pontchartrain Detroit, a Wyndham Hotel offers 344 accommodations with iPod docking stations and a safe. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Detroit hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (USD 35.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily: USD 8.00-22.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Tabacchi Cafe
  • Urban Cellars

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8.00 and USD 22.00 per person (approximately)
  • Valet parking fee: USD 35.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 367 out of 978 reviews
5 - Excellent 38%
Rating 4 - Good. 258 out of 978 reviews
4 - Good 26%
Rating 3 - Okay. 105 out of 978 reviews
3 - Okay 11%
Rating 2 - Poor. 102 out of 978 reviews
2 - Poor 10%
Rating 1 - Terrible. 146 out of 978 reviews
1 - Terrible 15%

3.9/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge bathroom and spacious bedroom. Comfy bed. Super quiet room. Nice lobby. Great location.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and grab n’ go food was a plus
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We had issues from the time we walked in at 3:50 pm. Was told we would be charged for fifth night even though we had problem at home.I had called Expedia and was told it would not be a problem since paying on site. Had to pay for parking, pay for breakfast and there was no housekeeping for 4 days. All of this was different from website. Our was damaged by valet parking. The carpet was dirty, freezer needed defrosting.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the staff. Everyone was so nice and friendly. The only downside to our stay is that this particular night was at an expensive rate and I didn't sleep all night due to our room being next to the elevator. All I could hear was the elevator loudly moving up and down all night. So it was a lot of money for a bed that I couldn't fall asleep in.
Stayed 1 night in Jun 2022