"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational.
I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent...
"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational.
I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent...
"L'endroit est magnifique, à côté d'une rivière,la nature,les bruits des animaux,la tente est bien mais je pense plutôt en été et printemps,en ce moment c'est l'hiver,du coup on a eu un peu froid mais le séjour s'est tout de même bien déroulé...
C'est rudimentaire mais bien équipé, prévoyez des boules quies pour les bruits extérieurs...
Il y'a deux piscines ( pas testés), l'une d'eau froide et l'autre d'eau chaude...
Pas loin d'une cascade ( 5 minutes à pied)
Les sanitaires communs sont très...
"L'endroit est magnifique, à côté d'une rivière,la nature,les bruits des animaux,la tente est bien mais je pense plutôt en été et printemps,en ce moment c'est l'hiver,du coup on a eu un peu froid mais le séjour s'est tout de même bien déroulé...
C'est rudimentaire mais bien équipé, prévoyez des boules quies pour les bruits extérieurs...
Il y'a deux piscines ( pas testés), l'une d'eau froide et l'autre d'eau chaude...
Pas loin d'une cascade ( 5 minutes à pied)
Les sanitaires communs sont très...
"Everything was really nice only downfall is that the kids play area was not maintained and mostly broken, and the pool and jacuzzi definitely not worth it, although it's spring water there is still a level of cleaning that could be done it was terribly aweful.
Staff and stay were good"
"Everything was really nice only downfall is that the kids play area was not maintained and mostly broken, and the pool and jacuzzi definitely not worth it, although it's spring water there is still a level of cleaning that could be done it was terribly aweful.
Staff and stay were good"
"our overall stay were pleasant, the restaurant on the property gives you good value for your money,friendly staff.
Just be aware you have to make your own bed and wash your dishes:(:(:("
"our overall stay were pleasant, the restaurant on the property gives you good value for your money,friendly staff.
Just be aware you have to make your own bed and wash your dishes:(:(:("
"Beautiful and tranquil location. The views are stunning across the hills and Sabie river. The cottage was beautifully decorated and designed. The staff was friendly and very helpful. The food was delicious "
"Beautiful and tranquil location. The views are stunning across the hills and Sabie river. The cottage was beautifully decorated and designed. The staff was friendly and very helpful. The food was delicious "
"Wir wurden Tipp Topp empfangen. Die Zimmer sind geräumig und sauber - für uns, wir suchten etwas für 1 Nacht (sind von der Panorama Route gekommen und sind am Tag darauf in den Kruger Nat. Park), haben sonst weiterhin nix gebraucht, war es total passend."
"Wir wurden Tipp Topp empfangen. Die Zimmer sind geräumig und sauber - für uns, wir suchten etwas für 1 Nacht (sind von der Panorama Route gekommen und sind am Tag darauf in den Kruger Nat. Park), haben sonst weiterhin nix gebraucht, war es total passend."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The garden room that I booked was just okay a bit disappointed as here is not even a single bottle of water in the room I have forgotten to make provision for water...the breakfast is a bit disappointed compared to the dinner which is delicious 😋
The garden room that I booked was just okay a bit disappointed as here is not even a single bottle of water in the room I have forgotten to make provision for water...the breakfast is a bit disappointed compared to the dinner which is delicious 😋
Very comfortable accommodation with excellent facilities. Very helpful owner who also provides a superb breakfast.
No hesitation in recommending, ideal as a stopoff on the way to the Kruger.
Very comfortable accommodation with excellent facilities. Very helpful owner who also provides a superb breakfast.
No hesitation in recommending, ideal as a stopoff on the way to the Kruger.
Chris G T
Reviewed December 7, 2017Reviewed December 7, 2017