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"Everyone was amazing from front desk to the cleaning crew. Enjoyed our wknd getaway!!!"

"The location is very convenient to downtown Knoxville."

"Clean "

"Front desk staff (including security and valet) were outstanding. Cleaning staff seemed not as friendly during the free times I saw them. No saying hello, or evening returning the greeting, on the phone, or just not as customer-aware as the front desk staff. Also appreciated that air and heat worked in the room. Only negative regarding the room is the lack of ice dispensers. Overall, a great stay and I will definitely consider this one of my first choices in the future. Great job to the front desk/security/valet staff - I appreciate you all. Finally -- no one was at the front desk when I checked out (approx 02:45) - so I had to leave my keycard on top of the laptop at the front desk. Just a FYI."

"Excellent stay "

"Everything was close my the activity restaurant hotel cleananf laundry in the unit "

"Nice nostalgic place to stay…"

"Good location near all the attractions on Broad Street, all the museums, and excellent food options. The Hyatt had an excellent breakfast buffet and afternoon choices you could order from the bar."

"Everything was wonderful . Would stay here again . Staff was helpful and friendly . "