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"Good location and clean spacious room"

"Great hotel but needs place to sit while waiting as the check in time was pretty strict "

"Hotel has drinking water machine. Cleaning staff is friendly. Hotel is conveniently located by Taipei Main Train Station. But for a 5-star Hotel, it's a little outdated. The whole facility only has one washer and one dryer, and the open hours are from 9 am to 10 pm. But when we asked the front desk at the time checked in, we were told that the hotel has at least 30 machines. And the staff didn't informed us of the operation hours."

"Very good"

"Staff was all very courteous, professional and eager to help. I have to mention the concierge service was exceptional, especially a gentleman whom I didn't get his name when I arrived on May 2, 2026 and the ladies, Ting and Ori. Truly exceptional and caring service. Absolutely top tier."

"Location is good. Near to MRT station. However, nearby do not have many shops. Just 1 Family Mart that is 10mins walking distance. More like business hotel. Only 1 restaurant called Japoli. Their service stuff can be forgetful. Less helpful . No proper introduction even when mentioned first time visit to the hotel and restaurant. But I do like the food selections"

"Stayed in a 3-bed room. The room is well cleaned and comfortable, especially the toilet."

"Although the bathroom and room was large and good sized. The noise coming from the hallway was not good. The bed sheets were also very rough. "

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