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"Excellent location"

"The room was fairly dusty & you could see the finger marks on all the drawers. The pool is very big and you can do laps, but it would need a good clean. There was a lot of dead insects and debris inside. The area around the pool could use updates. The plastic guards should be removed on the side of the lap pool otherwise you cannot do laps."

"The shower was most pathetic i hv ever seen in any hotel "

"This was my first time in New York. My stay was okay comparative to other hotels I have stayed in other cities. The parking was best if you valet parked. They did not allow in and out parking. The hotel was nice except the shower was very small. The staff was moderately hospitable. The dining was unimpressive with no room service. I was right off Times Square so that was exciting. My doorman Bolivar was the shining spot. He was great!!!"

"I was not told about the breakfast voucher, but saw the notice about a voucher in the little shop right off the lobby. I was told I needed to hve gotten a voucher at check in. I did not receive one, nor was I told about them.As I was about to walk away, the hostess said she would give me one. It was the same way with water. I needed to ask the person at the desk for water before having any in the room.. "

"Rooms are very outdated for the price the bathroom had rust and cracks no fan in the bathroom one bed was leaning to the side hotel gives luxury but the rooms do not It works for an overnight but I wouldn’t stay more "

"Went for a mother/ daughter trip. Absolutely loved it. The location amazing. The room awesome view and the breakfast was amazing! The staff was super friendly and knowledgeable. Definitely coming back to The Element again!"

"As of this date, the hotel hasn't fully opened. Amenities, such as ice/water dispensers on the floors are not functional. The location of the hotel is ideal if you are planning to see Broadway shows. The noise from 8th Avenue can be clearly heard in the room I stayed in. I recommend bringing earphones or a white-noise app. The bedding and towels were new and comfortable."

"Need some renovation. Mold around the sink in the bathroom.."