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"Great staff and great location"

"Room was clean- smelling of bleach. Parking convenient."

"Upon arrival at LAX, we went to the shuttle pickup area and waited for almost an hour and the shuttle was packed! The info said the shuttle came every 30 min. By the time we got to the hotel, the only food option was the lobby restaurant. Spent almost $100 on three burgers and fries. Pretty spendy. Breakfast was good but ended at 9 am and we thought it was at least 9:30 or 10. It put us in a bit of a rush. "

"The only thing about this hotel that is beneficial is the walking distance to Universal Studios otherwise, there’s not really a whole lot around. The hotel is currently under renovations which we were unaware of so there was not really any food options and you had limited times you could order food through room service. I had unexpected charges put on my room that were not mine that I’m currently trying to deal with"

"Old World charm!"

"Stayed for 8 nights. Comfortable accommodations, friendly staff. Key and WiFi code reset a few times during stay, requiring me to stop by front desk to have it reset. Would stay again"

"Amenities are very outdated. Old toilet that doesnt flush well, no ac. Windows dont open. Will provide a fan and small fridge on request. However, there are few outlets and they are so old the plugs fall out. Free standing sink in bathroom with no counter space. Breakfast is very expensive. Parking is high. $35/night. I would not stay here again. "

"Extremely clean and well maintained property….very impressive lobby …love the elevators …room was beautiful …we will stay here again!"

"The hotel is really nice but we definitely loved our room , they were so big. The negative is the parking they charge you $60 to park. "