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Excellent customer service at check-in. Hotel staff are very attentive and helpful. The breakfast buffet in the morning is outstanding, with a wide variety of foods from which to select. The coffee is great! The hotel is slightly dated, however, it is incredibly clean and the rooms are very nice and stylish. Shower-head/faucet in bathroom is a little lower than I expected, but manageable. It will be a little difficult for taller people. Only a few English speaking channels on TV. Internet...

great location ideal for purpose friendly staff

Good position in Tumon town, clean and tidy but as with most hotels in Guam, a little tired