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"Staff (morning and night) were very friendly and accommodating. Room was clean, good pillows. Room service was also very well priced and great food quality (we had light night snack and breakfast). Also good location if you’re coming to the city by train"

"The first room I was given had a window onto a dark shaft - the window did not close properly and was so drafty the curtains billowed out. Needless to say, I asked for another room and the staff were good about getting me a better room. The second room was very good. I did not try the pull out bed but it was fine to use as a couch. Linens and towels were fine. Bathroom was very good, shower worked very well. Kitchenette was rudimentary, microwave, tiny fridge, a kettle. Light over the sink did not work. The room was clean but needs a deep clean (like most hotels). Looking at the baseboards in the bedroom and the caulking in the bathroom revealed the need for a deeper clean. The front lobby is beautiful- soaring ceilings, amazing marble floor and walks, but not a chair in sight. One of the highlights of this hotel is their oak panelled living room, with stations for people to work on a laptop as well as a few tables and comfortable chairs and a couple of conversation areas. This room is set up tightly (close quarters) so you’re unlucky if there is someone holding forth doing a business meeting online or a loud group chatting who seem oblivious of the presence of others. Excellent coffee/espresso machine, teas and hot water are complimentary in this room. Access by key card to the living room. The staff were polite, pleasant and accommodating. I would suggest laundry carts so the cleaning staff do not have to carry armfuls of soiled linens and towels down the halls. "

"Great stay"

"Our room was clean and had everything we needed. The staff were kind and helpful. The breakfast was delicious and plentiful. "

"Love this hotel very clean and close to everything "

"All good"

"No smart tv. Couldn’t log on to YouTube or Netflix. Screen mirroring on the TV is only compatible with Android phones. Wasn’t the best experience "

"Bnbn"

"The lounge and breakfast room are very good."