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"A complete disappointment! Super slow check-in and waiting for a long time while the receptionist was mingling with other guests at the counter. Room service food an absolute disaster. Like from a low grade cantina. I ordered twice and both time food arrived cold and completely underwhelming. Breakfast had a long line to wait to be seated while the staff took their time. Food selection at the breakfast very-very poor quality and super basic. Table was tilted, used sugar packages in the sugar container. Just horribly low quality throughout!! Gym very ugly looking, not maintained and cleaning buckets lying around. Just super poor place! I do not recommend at all."

"Yes, breakfast was great, we had it during all of our stay "

"They made a mistake with my booking, was downgraded, promised a measley 15% refund, never got it, the room was small, run down, rusty faucets, and not too clean. The bar closed at 9 pm on a Saturday night, the food at the restaurant was pricey, soggy and salty. Never again."

"Excellent choice near Covent Garden "

"The staff and areas were just perfect for us and we will stay there again."

"Room "

"Hotel overall is fine, some front desk staff can really have a more positive attitude, though maybe it was just one person "

"Good location, lobby smelled clean but our room smelled stale and the walls were stained, beds also were not very comfy at all"

"Small room, otherwise great place."