"Clean room, great spa service. Breakfast was absolutely amazing. Restaurants served quality and tasty food. View from terrace was stunning, pool was lovely. Overall an excellent resort. Really enjoy our stay."
"Clean room, great spa service. Breakfast was absolutely amazing. Restaurants served quality and tasty food. View from terrace was stunning, pool was lovely. Overall an excellent resort. Really enjoy our stay."
"Every member of the hotel and restaurant staff is exceptionally helpful, knowledgeable, warm, and professional. I would highly recommend this property for any occasion—from a luxurious solo retreat or a romantic getaway to a memorable family vacation."
"Every member of the hotel and restaurant staff is exceptionally helpful, knowledgeable, warm, and professional. I would highly recommend this property for any occasion—from a luxurious solo retreat or a romantic getaway to a memorable family vacation."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Loved the location of being nearer the old side of Kyoto. Spacious lobby was lovely along with rooftop bar. Balance between sympathetic design and modern luxury. Breakfast was excellent and very varied to others we had in Japan.
Room was good and a generous size. Ground floor didn’t have much light but that was okay as we were out all day.
Only negatives, only one chair in room and not many places to be comfy and relax. No bath. Laundrette was not nearly big enough, turned out to be very...
Loved the location of being nearer the old side of Kyoto. Spacious lobby was lovely along with rooftop bar. Balance between sympathetic design and modern luxury. Breakfast was excellent and very varied to others we had in Japan.
Room was good and a generous size. Ground floor didn’t have much light but that was okay as we were out all day.
Only negatives, only one chair in room and not many places to be comfy and relax. No bath. Laundrette was not nearly big enough, turned out to be very...
Kimberley
Reviewed November 2, 2026Reviewed November 2, 2026
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
miloud
Reviewed September 16, 2024Reviewed September 16, 2024
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
Very clean and convenient hotel. The room was spacious and the facilities excellent. Breakfast at the hotel was good and all the staff were friendly and helpful.
There’s plenty of good restaurants and dining options nearby as well.
Very clean and convenient hotel. The room was spacious and the facilities excellent. Breakfast at the hotel was good and all the staff were friendly and helpful.
There’s plenty of good restaurants and dining options nearby as well.
Philip
Reviewed September 26, 2025Reviewed September 26, 2025
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
alexandra
Reviewed October 27, 2026Reviewed October 27, 2026
The day I arrived I asked them what times they go pick up from the airport and I didn't have to wait too long.I was booked in pretty quickly and was take. Up to my room the room had all the amenities apart from water but there was a bottle in the room where you could fill up from 2 water machines near the lifts.The breakfast buffet was lovely plenty to choose from.The hotel had a shuttle going to the MTR metro every 30mins and it was always packed it would do pick up to from from the MTR from ...
The day I arrived I asked them what times they go pick up from the airport and I didn't have to wait too long.I was booked in pretty quickly and was take. Up to my room the room had all the amenities apart from water but there was a bottle in the room where you could fill up from 2 water machines near the lifts.The breakfast buffet was lovely plenty to choose from.The hotel had a shuttle going to the MTR metro every 30mins and it was always packed it would do pick up to from from the MTR from ...
Sandra
Reviewed October 29, 2026Reviewed October 29, 2026
I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...
I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...
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