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"My back hurts after sleeping on the mattress"

"everything was great"

"yes"

"Great location but reception staff very rude. The hotel itself needs upgrades and better cleaning. Had all inclusive packages but still had to pay for beach umbrellas and were told we are being charged last day of stay. Initially we were told that palapas are not free and have to be reserved. I think they don’t tell you on purpose. We were charged 40$ for umbrellas each day. "

"The hotel was clean and the staff went aboce and beyond with being helpful and friendly! The pool was really nice and the beach was great!"

"V"

"Love Aruba. The staff especially Santos was amazing. Not on the beach but a short walk or shuttles to Palm Beach. Located close to restaurants and shops and everything you need. Great adult only pool - quiet serene environment away from the timeshares. Would definitely stay again. Our two bedroom - two bath suite had everything the 4 of us needed with amazing ocean views."

"More signage at the airport to locate the airport shuttle that had to arrange ourselves, would be very helpful. We had to ask for help. Our room was cleaned daily by the very friendly and competent staff. Since we did not have a car we have no opinion on the parking situation. "

"A lovely luxury hotel, Jeff was our butler during the stay and was incredibly and immediately took care of all our requests"