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Reviews of FQ Hotel

3.5 out of 5
FQ Hotel
Njia Panda Road, Dar es Salaam, Dar es Salaam

Reviews

6.2
Rating 10 - Excellent. 6 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 8 out of 47 reviews" "
Rating 4 - Poor. 10 out of 47 reviews" "
Rating 2 - Terrible. 8 out of 47 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Cameron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property did not set up the shuttle to the airport to arrive on time so we ended up missing our international flight.
Stayed 1 night in Nov 2023

8/10 Good

Jorge, Toronto

Travelled with partner
Liked: Staff & service
Location is near the airport. Staff is great but facilities need update. We had no electricity for half the time we were there. There is a lot of construction around the area.
Stayed 1 night in Nov 2023

2/10 Terrible

Neville

Stayed 1 night in Sep 2023

4/10 Poor

Neil

Stayed 1 night in Jul 2023

6/10 Okay

F

Business traveller
Disliked: Staff & service
Breakfast was very poor. Would recommend only if you need a place to crash before your flight
Stayed 1 night in Dec 2022
Response from Mikongo on 3 Jan 2023
Dear Client,we have observed the changes of New breakfast menu from our new cuisine, we are working on it to immediately change. Apologize for the same.

4/10 Poor

Hassan

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Near the airport
Stayed 1 night in Oct 2022
Response from Mikongo on 20 Oct 2022
Will do the needful to respond on time.Thanks

4/10 Poor

c

Business traveller
Disliked: Room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Vikas

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

karesha, Coral springs

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
By far the worst hotel I have ever stayed at. The toilet smelled like sewer , the shower was filled with mold and everything is broken and dirty. Luckily I only spent a couple hours while waiting on my flight. Toilet had no seat bed sheets are no longer white but discolored yellowish brown. Outside is also a complete dump. This hotel needs a lot of work .
Stayed 1 night in May 2022

8/10 Good

Stefania

Stayed 1 night in Apr 2022
Response from Mikongo on 11 May 2022
Thank you so much, Wish to receive your booking same other time. Regards

8/10 Good

Rosalyn

Stayed 1 night in Feb 2022
Response from Mikongo on 24 Feb 2022
Greetings, We've received your comments, we'll hard working on it to meet the client satisfaction in team of peed and assurances at the reception. Phone charger, this is you mean there was not socket in the wall or you are advising to have phone chargers in the rooms?. Kindly make it clear in order to solve the ongoing problem.

8/10 Good

JOJI

Business traveller
Liked: Cleanliness, staff & service
No online data retrieval facility
When I approached the Reception, first they said there is no such kind of registration / booking on this date in my name. Then I contacted my company who booked originally and retrieved online booking infos then submitted after that they allocated a room for me, I was stood IN front of the reception around 30 minutes because of their (the hotel reception) unawareness of online booking data.
Stayed 1 night in Dec 2021
Response from Mikongo on 18 Jan 2022
Actually, we had a hug email server problem, luck enough our IT team manage to rectify the issue. The same will not happened it again in future. We please request to accept our apologue .

10/10 Excellent

Bosco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Dec 2021
Response from Mikongo on 18 Jan 2022
Thank you See you same other time.

10/10 Excellent

Rebekah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and clean. Good sized beds and bathrooms. Fairly quiet, still get roosters crowing in the morning and sometimes a train in the distance. There's a restaurant attached to the hotel that is convenient. This hotel is nothing fancy but location is prime.
Stayed 1 night in Nov 2021
Response from Mikongo on 17 Nov 2021
Hi Rebekah, Thank for good review ,hope you will be very good ambassador to recommended client and expect to see you same other time in future.

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Mikongo on 21 Sept 2021
Hi Thanks for compliments, see you some other time when you wish again coming in Tanzania.

2/10 Terrible

Aheyo Wilondja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simple but comfortable enough to rest for you to catch your early flight. The staff is friendly and the restaurant next door is great too.
Stayed 1 night in Aug 2021
Response from Mikongo on 4 Sept 2021
Dear Esteemed client, We very much thank you for staying with us, wish to see you same other time. Regards Juma

10/10 Excellent

Cummins

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
When i arrived at FQ Hotel there was not internet, therefore inwas unable to pull up the registration confirmation email for the hotel from my email and they werent able either. This lead to me talking abck and forth with the staff there for almost an hour after traveling for 24hrs. This part i was nkt happy about because i was tired. At the end I ended having to use my own hotspot enable to log in and obtain the email confirmation; which showed that i paid for the hotel months ago and thats when i was allowes to go to my room.
Stayed 1 night in May 2021
Response from Mikongo on 2 Jun 2021
We apparently regret for whats happened as being informed by our internet service provider that they have fault on their root, on top of that,it was weekend. This problem has been solved early on Monday morning. We please apologies for the same wont happened it again in future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pleasing in general. Especially its location very near the airport which was quite convenient for an early flight out of Dar es Salam. The restaurant had some shortcomings. The staff had difficulties understanding us and taking our orders. The kitchen was overwhelmed with only three tables to serve. Dinner ended up a fiasco, too late, wrong salad, etc and too late for reordering. Perhaps it was only the night we were there, but between two days of a travel, a nice restful dinner would have been much appreciated. Breakfast was nice, local and copious except for coffee which was not ready and had to be improvised with instant coffee and no milk at all. Other than that, the hotel was clean, safe and very conveniently located for in between flights.
Stayed 1 night in Mar 2020

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Counter help and taxi drivers very helpful and friendly.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Be aware there is not a free shuttle as advertised, though they will send a driver the very few blocks (which cannot be walked w luggage) to pick you up. The AC worked well and had a little hot water in the bathroom. Included "continental" breakfast w/boiled eggs, fried bananas. Electricity was fairly steady. Very loud outside noise, but low mosquito level. Staff was extremely friendly and quite helpful. I'd recommend if you are low maintenance or transiting traveler.
Stayed 1 night in Jan 2020

6/10 Okay

raquel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Neighborhood.
The FQ Hotel is OK for a 3star hotel. However the location is the worst possible. Even though is close to the airport to get to the hotel you have to go thru a terrible neighborhood. The Tanzanian people are very nice and pacelful and there's no risk. However if you have problems with dust - You should avoid staying there. Hotels.com does not advise that the location is the worst possible.
Stayed 1 night in Nov 2019

2/10 Terrible

Kevin, Doha

Business traveller, Travelled with group
Disliked: Cleanliness
Pretty gross. Wasn't clean, wouldn't use the shower. AC was filthy, bare light bulb shone in my eyes through the room door window all night.
Stayed 1 night in Nov 2019

4/10 Poor

Theodore

Stayed 1 night in Jul 2019

6/10 Okay

Chris

Disliked: Staff & service
I can’t say that there’s what I liked about that place. I’m sorry.
Stayed 1 night in Jun 2019
Response from fq on 6 Jul 2019
Thank you for staying with us anyway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from fq on 15 Jan 2019
Thank you for choosing FQ Hotel.

2/10 Terrible

Verified traveller

Liked: Cleanliness
I had 3 rooms booked for my group and only one was available. The others were
Stayed 1 night in Dec 2018
Response from Grace on 28 Dec 2018
Hello, Hope you are well. Thank you for your review and I would like to apologies for the mix-up on your booking. We welcome you again and promise to meet your needs.

8/10 Good

Verified traveller

FQ Hotel's best attribute is its proximity to the airport. If you're so inclined, you could walk between the two. However, if you arrange ahead of time, they have a driver who is very friendly and can meet you at the airport to drive you safely to FQ. He was there right outside the customs area waiting for my companion and me when we arrived. The room itself was nice enough - clean, spacious, climate controlled, and adequate internet access. Breakfast is included in the room rate and is fair - enough to get you through to lunch certainly. And even though we only spoke English, the majority of staff could understand well.
Stayed 1 night in Nov 2018
Response from Grace on 28 Dec 2018
Dear esteemed Customer, Thank you for your review, we are very happy to have you here at FQ Hotel any time you visit Tanzania. Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is hot and the surroundings are noisy. It's best feature is that it is walking distance from the airport
Stayed 1 night in Oct 2018
Response from fq hotel on 1 Nov 2018
Thank you for your comment, we will work on it, and see how best we can solve the issue mention.

8/10 Good

Shabir

Liked: Cleanliness, property conditions & facilities, room comfort
we used the hotel for an overnight stay. Very close and conveniently situated to the airport. The room overall was very clean and neat. My only issue though was getting to and from the hotel. The road to the hotel is in a very bad state. The hotel provided us with a shuttle service, however, they was a discrepancy in the price given and the price paid. My suggestion here, is confirm the price with the driver and not the Reception.
Stayed 1 night in Aug 2018
Response from FQ HOTEL on 17 Sept 2018
Hello, Thank you vey much for your review and I would like to assure you we will take the price issue into account, as for the road, my apologies we are in talk with the local council office in getting it done. Thank you again. Regards,

4/10 Poor

Carl

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Esko

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2022
Response from Juma on 12 Jan 2023
Dear ClientsWe have been extremely notify all read area and we have already work on it and expecting to see you same other time on your visiting in Tanzania.

10/10 Excellent

Rehema

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021

6/10 Okay

Jorgen

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel 5 minutes from the airport
Hotel conveniently close to the Dar es Salaam airport. Quite new, clean, most of the staff is very friendly. Restaurant basic, but ok. Bar good. Room spacious, clean. Hot water in the shower :-) Only down side was that the manager, I presume, who was not very willing to accept that the room was paid through Hotels.com. Advice: Do the booking, but pay in the hotel upon arrival.
Stayed 1 night in Oct 2020

4/10 Poor

Thomas Wolfgang

Disliked: Property conditions & facilities
Es war ein Reinfall. Für eine Nacht geht es.
Das Hotel war eine Enttäuschung. Kein WLAN, kein Restaurant. Das Personal an der Rezeption war sehr unfreundlich.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
An der Rezeption wurden ich und andere Gäste mindestens eine Viertelstunde lang ignoriert - obwohl wir uns zwischendurch versuchten, bemerkbar zu machen. Der Boy brachte uns dann in die falsche Etage und wir mussten alles erst hin, dann zurück tragen. Das Bad war in traurigem Zustand; die Betten auch. Das Frühstück war nicht lecker.
Stayed 1 night in Sep 2019

8/10 Good

sebastien

Stayed 1 night in Oct 2019

10/10 Excellent

Reidun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit overnattingshotell
Et greit overnattingshotell nær flyplassen i Dar es Salaam. Rent, god mat og transportservice til flyplassen. God valuta for prisen.
Stayed 1 night in Aug 2019
Response from fq hotel on 31 Aug 2019
Thank you for your response, we are happy to host you again.

6/10 Okay

Yasu, Japan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There are a lot points that they can improve to make guests comfortable. Hope they can implement sooner rather than later.
Stayed 1 night in Jul 2019
Response from fq on 23 Jul 2019
Hello Yasu, Thank you very much for your feedback we will work on it to improve and make the Guest more comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
좋았어요.
공항에서 무척 가까웠고 나름 깨끗하고 좋았습니다. 다만 숙박전 직원과 공항픽업 소통이 잘 안되었습니다.
Stayed 1 night in Feb 2019
Response from FQ Hotel on 22 Feb 2019
Thank you

8/10 Good

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new hotel close to the airport
A nice, new, clean hotel close to the Dar es Salaam Airport. Good value for money. Surroundings are as many neighbourhoods in African countries. Should be safe in the daytime. Take a car to the airport, though it is only less than a 5 minutes ride
Stayed 1 night in Jan 2019
Response from FQ on 23 Jan 2019
Greetings from FQ Hotel, Thank you very much for your comment. We appreciate choosing us and will be very happy to have you again.

6/10 Okay

Tone

Liked: Cleanliness
Disliked: Room comfort
Negativ opplevelse
Du bor her bare hvis du trenger noen timer i en seng mellom fly og vil slippe en lang taxitur inn til sentrum. Larmende nabolag er det lite å gjøre med, høy musikk til langt på natt. Dertil klaprende aircondition på veggen rett over sengen. Ta med gode ørepropper! Jeg hadde bestilt airport pickup og fått skriftlig bekreftelse på det, men ingen bil møtte meg på flyplassen. Alt i alt en negativ opplevelse.
Stayed 1 night in Oct 2018
Response from FQ HOTEL. on 30 Oct 2018
Dear Customer, Thank you for choosing FQ Hotel and we appreciate your review. Its very unfortunately that the neighborhood we are in its very noisy due to local bars around the area. We have tried talking to them but to no avail. About the transfer I will look into it and find out who was the driver on duty to pick you and why he was not there. Again I would like to apologies for inconvenient. We welcome you again at FQ Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A hotel for airport transit
The hotel is very closedd to airport. Just 5mins by taxi. Hot water for bath is avaliable in daytime. Free Wifi is provided.
Stayed 1 night in Jul 2018
Response from grace on 15 Jan 2019
Dear Customer, Thank you for choosing FQ Hotel. We are happy to have you again.