Candlewood Suites Dallas Plano East Richardson by IHG

Property class: 2.5

Choose dates to view prices

Take advantage of a terrace, dry cleaning/laundry services and a 24-hour gym at Candlewood Suites Dallas Plano East Richardson by IHG. In addition to a 24-hour business centre and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is £55
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a television, a desk, and a window with curtains.

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

A hotel room with a bed, desk, chair, television, and a window with curtains.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, desk, chair, television, and a window with curtains.

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a desk, a chair, a television, a telephone, and a framed picture on the wall.

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Plano, Candlewood Suites Dallas Plano East Richardson by IHG is in the business district and near a metro station. Galleria Dallas and NorthPark Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ray Hubbard. Looking to enjoy an event or a game? See what's going on at Allen Event Center or Ford Center. Visit our Plano travel guide
Map
2401 E George Bush Highway, Plano, TX, 75074

What's nearby

  • A sign for The University of Texas at Dallas with a backdrop of trees and colorful flowers.
    University of Texas at Dallas
    7 min drive - 6.0 miles
  • A covered walkway with palm trees and a glass ceiling.
    Galleria Dallas
    11 min drive - 13.1 miles
  • The American Airlines Center with a large 'GAME ON' banner.
    American Airlines Center
    22 min drive - 22.7 miles
  • A modern building with a red facade and the letters "DMC" on the side.
    Dallas Market Center
    23 min drive - 25.4 miles
  • CityLine
    2 min drive - 1.6 miles

Getting around

  • Shiloh Road Station
    3 min drive
  • Dallas Union Station
    21 min drive
  • Dallas-Fort Worth International Airport (DFW)
    33 min drive

Restaurants

  • McDonald's
    3 min walk
  • Whataburger
    18 min walk
  • Mike's Chicken
    16 min walk
  • Wildwood
    3 min drive
  • Chipotle Mexican Grill
    2 min drive

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

  • Hotel near University of Texas at Dallas
  • Consider a stay at Candlewood Suites Dallas Plano East Richardson by IHG and take advantage of a terrace, dry cleaning/laundry services and a 24-hour gym. In addition to a 24-hour business centre and a snack bar/deli, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • A front desk safe, barbecues and smoke-free property
    • A 24-hour front desk, a gift shop and a TV in reception
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 92 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with rainfall showers and shower/bath combinations
    • 42-inch TVs with premium channels and DVD players
    • Wardrobes/cupboards, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 36 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Dallas Plano East Richardson by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on 21 Sept 2026 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Dallas Plano East Richardson by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Checkout is at 11 AM.

Where is Candlewood Suites Dallas Plano East Richardson by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from CityLine and within 3 miles (5 km) of Collin Creek Redevelopment and Eisemann Center for the Performing Arts. Breckinridge Park is 2.9 mi (4.6 km) away. CityLine-Bush Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

8.0

Very good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 275 out of 579 reviews
Rating 8 - Good. 158 out of 579 reviews
Rating 6 - Okay. 60 out of 579 reviews
Rating 4 - Poor. 30 out of 579 reviews
Rating 2 - Terrible. 56 out of 579 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities
We really loved this hotel! Staff were so friendly and nice. The set up in our room was great and the recliner chair was a really nice touch. I love having a kitchen in our room and a full sized fridge. It was so nice that the laundry facility was free!! They had a nice gym too.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Great staff!! Nice set up in the room. Extremely comfortable mattress. Free laundry facility was a really nice touch. Nice gym. So many extras like books to read, games, blenders and other appliances, mini store.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff friendly, it was quiet and very clean and comfortable 👌
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very comfortable, very clean,staff was awesome and very welcoming. The room was awesome!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Yes the staff is great and room clean
Stayed 14 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good no breakfast but can cook in room easy to find off highway
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were amazing and the room made my expectation.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
parking was good and the ammenities were good.......staff at checking and check out seemed more interested in talking on the phone
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and accommodating. The hotel was clean, parking area well lit, and all outside doors required key access to enter. We felt very safe at this location.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Pretty nice found a roach in one of the rooms but they gave me a nice clean one same day
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a quiet property in the perfect location for the event we were attending.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and nice. Everything worked. The kitchen floor had some wear and tear that will need to be addressed soon, but it did not impact us. I would have liked a dish sponge and some dish soap so I could clean a bowl without having to run the dishwasher (dishwasher detergent was provided). The staff was great. The surrounding area was very noisy and had a lot of trash laying around and many people did not pick up after their dogs, but these things are mostly out of the hotel's control so I don't fault them for it.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Great place to stay

It's not the newest hotel in the area, but I got to say it's clean, the staff was nice and the room was really comfortable. I slept like a baby. I had no problem finding where to park. I'd would definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
The people were great. We had a nice time. Very nice hotel
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quite location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome as always!

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tayisha was awesome. room very comfortable. amenities great.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall not a bad place to stay.

The staff was friendly and helpful when I had questions. The room had a very comfortable bed and everything was clean. There were quite a few folks staying there and despite that it was very quiet. I would stay here again.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

The stay here for my nephew was excellent! Special Thanks to Ms. Shay and the Manager Ms. Tyeshia! They were always welcoming, respectful and kind. The hotel was clean and safe!
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great customer service.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025