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"Room cold. Blanket super thin. Air con just blew cold air, even shdn adjusted. So never slept all night. Shower was hot, but faced the wall due to the plastic pipe bend. Complinted to reception. He shrugged his shoulder and said sorry. "

"Hotel upgraded us to a lovely room with views of the river."

"Excellent stay, good location, room was wonderful too and staff was always so friendly and ready to help! "

"Laundry service good and bar service good "

"Hotel was clean, the staff friendly and helpful. Nice food Nearby rail station"

"I stayed in a lovely, spotless, newly renovated and spacious room with a very comfortable bed and pillows. The bathroom again was spotless and newly renovated. The staff were as usual very efficient and friendly throughout my 1 night stay and I was able to leave my luggage in a secure locked room as my flight abroad was in the evening."

"s"

"This hotel is more than a hotel, it’s a home away from home. The staff have made it as cosy and welcoming as they possibly can. You can sit by the fire with a glass of wine, chatting to other guests, looking out on to Loch Ness and then retire to beautifully decorated, spotlessly clean bedrooms. It’s peaceful, charming & luxurious. "

"We were told that breakfast started at 7.30. Our train was at 7.50 so would not get breakfast. This is very poor show for a STATION hotel. Fortunately the night porter came on duty and said he would make up a take away continental package. So much more helpful that the receptionist man. We had a lovely continental breakfast on the train. But surely a station hotel should be serving breakfast from at least 7.00?"