Title: Hotel Hacienda de Zapata Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda de Zapata Morning coffee by the pool or garden strolls await at this peaceful retreat where natural beauty surrounds guests seeking a relaxing escape ## Photo gallery for Hotel Hacienda de Zapata ![Outdoor pool - Hotel Hacienda de Zapata (Jiutepec)](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/9be15596.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Hacienda de Zapata (Jiutepec)](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/935a828f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Triple Room | In-room safe, desk, iron/ironing board, free WiFi - Hotel Hacienda de Zapata (Jiutepec)](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/30ca82c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hotel Hacienda de Zapata (Jiutepec)](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/050ddbb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Hacienda de Zapata (Jiutepec)](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/16b4f266.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda de Zapata offers a tranquil setting with its garden and outdoor pool in the heart of the property. Travelers can use the free in-room WiFi, visit the business center, or enjoy meals at the on-site restaurant serving breakfast and lunch. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Business services - Room service ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Double Room Standard ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/3502e042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 247 sq ft - Sleeps 4 ### View all photos for Single Room Standard ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/717a84ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 236 sq ft - Sleeps 2 ### View all photos for Triple Room Standard ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/55180c4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 247 sq ft - Sleeps 4 ### View all photos for Standard Single Room ![Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/8bf0a48c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 2 reviews ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Cable channels Desk In-room safe Iron/ironing board - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Double Room ![Shower, hair dryer, towels](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/6781c2dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Cable channels Desk In-room safe Iron/ironing board - 323 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Triple Room ![Superior Triple Room | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8083500/8083485/30ca82c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 8.0 Very good 1 review ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Cable channels Desk In-room safe Iron/ironing board - 376 sq ft - 1 bedroom - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Hacienda-De-Zapata.h8083485.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Hacienda-De-Zapata.h8083485.Hotel-Information) ## About the area Jiutepec is home to Hotel Hacienda de Zapata. Juan Soriano Museum and MMAPO Morelense Folk Art Museum are cultural highlights, and some of the area's landmarks include Teopanzolco Archaeological Zone and Cuauhnahuac Regional Museum. Ready for a night out? Consider Quinta Puerta de Agua and Vista Luna. [Visit our Jiutepec travel guide](https://www.expedia.co.uk/Jiutepec.dx6183362) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.88751%2C-99.16188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kPNqc1IKK3bLCNtR5MwNzQR-Hds=) Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573 ### What's nearby - ![Different activities and nature can be found in this park in the middle of the city #lifeatexpedia #tlotravel #cuernavaca](https://images.trvl-media.com/place/944/27b73e79-3eef-4a59-aab2-9195d51927ae.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapultepec Ecological Park 17 min drive \- 4.7 miles - ![Tepoztlan is located at the foot of Tepozteco Mountain and is the result of the combination of the unique ancient traditions and wisdom that enrich its many cultural expressions, such as esotericism, pre-Hispanic and vice regal treasures, the counterculture, ecotourism or the simplicity of its everyday life are all appeals of Tepotztlán.](https://images.trvl-media.com/place/6048997/7dea1932-1755-4861-a60b-9c0503db38b3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Tepozteco National Park 20 min drive \- 4.0 miles - Forum Cuernavaca 17 min drive \- 4.2 miles - AVERANDA 17 min drive \- 4.9 miles - Galerias Cuernavaca Mall 17 min drive \- 5.4 miles ### Getting around - Benito Juarez International Airport (MEX) 103 min drive ### Restaurants - Cecina "Los primos 14 min walk - Jardín Pedregal de las Fuentes 5 min walk - Pizzas Pequeño Cesar Progreso 3 min walk - barbacoa los arcos 16 min walk - KFC Tejalpa 17 min walk ## About this property ### Hotel Hacienda de Zapata Property highlights A terrace, a garden and a business centre are just a few of the amenities provided at Hotel Hacienda de Zapata. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self-parking - A 24-hour front desk, wedding services and 1 meeting room - Concierge services, luggage storage and a front desk safe Room features All guest rooms at Hotel Hacienda de Zapata include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers - LED TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/27000000/26840000/26834100/26834004/52de63f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Delf-inn CIVAC - Parking included - Free Wi-Fi - Restaurant - Gym 7.2 Good 289 reviews £38 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=26834004&PinnedHotelID=26834004&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8090000/8084700/8084644/fff24e54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rúah Central Cuernavaca - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.6 Good 417 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=8084644&PinnedHotelID=8084644&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33310000/33305300/33305263/47c7f7e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Motel Hacienda Jiutepec Jiutepec - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 126 reviews £45 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=33305263&PinnedHotelID=33305263&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44450000/44445100/44445088/59a74e3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Pralaya Centro Jiutepec - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.2 Very good 58 reviews £45 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=44445088&PinnedHotelID=44445088&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120090000/120086600/120086562/ad9c8ff3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Eterna Primavera Cuernavaca Central Cuernavaca - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 30 reviews £40 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=120086562&PinnedHotelID=120086562&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/36000000/35200000/35193500/35193433/695e6dbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Borda Cuernavaca Cuernavaca - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 548 reviews £41 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=35193433&PinnedHotelID=35193433&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29680000/29672700/29672614/5a117192.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real de Obregon Central Cuernavaca - Pool - Pet-friendly - Parking included - Free Wi-Fi 4.4 89 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=29672614&PinnedHotelID=29672614&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/105000000/104970000/104962100/104962032/888ff24b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Castillo Cuernavaca - Pool - Pet-friendly - Parking included - Free Wi-Fi 6.0 47 reviews £30 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=104962032&PinnedHotelID=104962032&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/114000000/113010000/113002100/113002046/3612e66e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL REAL OCOTEPEC Ocotepec - Parking included - 24/7 front desk 4.8 5 reviews £33 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=113002046&PinnedHotelID=113002046&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12650000/12643900/12643856/57f1fb37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerta del Cielo Cuernavaca - Pool - Parking included - Free Wi-Fi - Housekeeping 3.8 190 reviews £23 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=12643856&PinnedHotelID=12643856&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=8083485&PinnedHotelID=8083485&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8083485,26834004,8084644,33305263,44445088) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: noon Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for MXN 150.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 100 per day We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: MXN 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Hacienda de Zapata Hacienda de Zapata Cuernavaca Hotel Hacienda de Zapata Hotel Hacienda de Zapata Cuernavaca Hotel Hacienda Zapata Cuernavaca Hotel Hacienda Zapata Hacienda Zapata Cuernavaca Hotel Hacienda de Zapata Hotel Hotel Hacienda de Zapata Jiutepec Hotel Hacienda de Zapata Hotel Jiutepec ## Frequently asked questions ### Does Hotel Hacienda de Zapata have a pool? ### Is Hotel Hacienda de Zapata pet-friendly? ### How much is parking at Hotel Hacienda de Zapata? ### What time is check-in at Hotel Hacienda de Zapata? ### What time is check-out at Hotel Hacienda de Zapata? ### Where is Hotel Hacienda de Zapata located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hacienda de Zapata Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 83 8 - Good 86 6 - Okay 56 4 - Poor 15 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### ELVIA 7 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean , we stayed a night and it was perfect no complains ##### ELVIA Stayed 1 night in Sep 2023 ### 8/10 Good #### German 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good for the price. ##### German Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Edgar Alberto 9 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities El lugar muy limpio, a pesar de estar en un sitio bullicioso la habitación es silenciosa y permite descansar muy bien. Buena atención. ##### Edgar Alberto Stayed 1 night in Jan 2026 ### 8/10 Good #### LEOBARDO 8 Feb 2026 Liked: Cleanliness, property conditions & facilities Ok bien ##### LEOBARDO Stayed 1 night in Feb 2026 ### 10/10 Excellent #### María Dolores 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación estaba impecable, el trato fue eficiente, amable del personal. Excelente servicio. Gracias ##### María Dolores Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Raul 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo limpio, personal atento y amable ##### Raul Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ivan 3 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Habitación limpia y en excelente condiciones ##### Ivan Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Sonia 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities No usamos el aire Tampoco la alberca ##### Sonia Stayed 1 night in Dec 2025 ### 8/10 Good #### Cristian 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien ##### Cristian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Isaura 30 Nov 2025 Liked: Cleanliness El personal muy amable, la habitación cuenta con lo básico, no es lujosa pero cumple su función, el aire acondicionado funciona y la habitación limpia, fuimos una noche por una boda y todo súper bien ##### Isaura Stayed 1 night in Nov 2025 ### 4/10 Poor #### Nancy 10 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort La toalla de las manos estaba sucia. Hubo ruido toda la noche coml de bomba de agua. Al hacer mi chek out, me fue a revisar las toallas, que ni usé xq llevaba las mías. Estaban mugrosas y todavía las talló en el lavabo para ver si se les quitaba o me las cobraba. Las sábanas tebias manchas como se óxido. Sólo pasamos la noche para poder seguir manejando, para empezar las fotos me hicieron creer q era un espacio más lindo de lo q realmente es. ##### Nancy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Laura Patricia 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Por el precio estuvo bien, cómoda, limpia, el wifi bien, dió lo que ofreció ##### Laura Patricia Stayed 1 night in Oct 2025 ### 8/10 Good #### Salvador 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El restaurante no funcionaba ##### Salvador Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Angel 6 Mar 2025 Disliked: Cleanliness, property conditions & facilities Muy mal , supera cara, sucio, camas rotas, aire acondicionado mal, instalaciones en mal estado Todo mal ##### Angel Stayed 1 night in Feb 2025 ### 4/10 Poor #### Rolf 3 Mar 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Caro. Ruidoso. Inflexible. Llegamos un poco antes de la hora del Check-in. No había ni la menor posibilidad de por lo menos dejar equipaje en el cuarto. Ni modo. El cuarto super ruidoso. Toallas viejas. Definitivamente no recomendable para este precio elevado. ##### Rolf Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gaby 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Gaby Stayed 1 night in Feb 2025 ### 8/10 Good #### Claudia 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ninguna ##### Claudia Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### ELADIO 29 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities buen lugar y buen precio ##### ELADIO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Carla Daniela 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel muy cómodo, el personal muy amable, instalaciones limpias, tranquilo ##### Carla Daniela Stayed 2 nights in Jan 2025 ### 8/10 Good #### Briseida 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Relación precio- calidad adecuado ##### Briseida Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Dalia 16 Dec 2024 Fue una habitacion doble. Las sabanas estaban manchadas y ni habia lugares cercanos para comer muy poca iluminación en la habitación ##### Dalia Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Adrian 24 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities El cuarto no es lo que se espera. No hay opciones para comer cerca. ##### Adrian Stayed 2 nights in Nov 2024 ### 8/10 Good #### RODRIGO 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es buena. ##### RODRIGO Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Denisse 19 Nov 2024 Disliked: Cleanliness, amenities, property conditions & facilities Muy caro para lo que es, las habitaciones muy descuidadas y viejas, el agua caliente en la regadera tarda mucho en salir y se desperdicia mucha agua, el último día de plano no había agua caliente para bañarse (se les acabó el gas), las toallas y sábanas estaban sucias, la alberca sucia y muy fría, no nos pudimos meter ningún día de nuestra estancia, no tienen restaurante ni centro de negocios como dice. Llamé al hotel porque tuve que reservar una habitación doble por una noche de último momento, por llamada me dieron un precio y cuando llegué a recepción a pagar me cobraron más por ser 4 personas las que iban a ingresar, cuando las habitaciones dobles son para 4; me terminaron cobrando lo mismo que pagué por dos noches de una habitación sencilla (un robo). Pésimo hotel, no lo recomiendo a nadie. ##### Denisse Stayed 2 nights in Nov 2024 ### 8/10 Good #### Enrique 15 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Un hotel con estacionamiento, alberca, la habitación con aire acondicionado, televisión por cable; en la ducha no funcionaba el desagüe así que se acumulaba mucha agua, el retrete se veía sucio. La atención de las personas muy amable, cordiales, hay seguridad en la noche. No aceptan trajetas, al parecer por mal funcionamiento de la terminal. ##### Enrique Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > > [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - 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