Title: Hotel Bajo el Volcan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Bajo el Volcan Travelers relax in peaceful garden surroundings beneath volcanic skies or enjoy sunshine beside the refreshing pool at this welcoming retreat ## Photo gallery for Hotel Bajo el Volcan ![Outdoor pool, pool loungers - Hotel Bajo el Volcan (Cuernavaca)](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/fd3fa45d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Hotel Bajo el Volcan (Cuernavaca)](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/58323c6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk - Hotel Bajo el Volcan (Cuernavaca)](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/5aee2505.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk - Hotel Bajo el Volcan (Cuernavaca)](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/7408e71a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Hotel Bajo el Volcan (Cuernavaca)](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/dfb1b34a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Bajo el Volcan sits at the base of a volcano, offering a tranquil garden oasis and a friendly bar. Guests enjoy the outdoor pool and appreciate the helpful staff who can arrange local tours. This peaceful property serves as an ideal base for both relaxation and exploration. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Classic Room ![Classic Room | In-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/9faf8999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Flat-screen TV Rollaway/extra beds Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping Iron/ironing board - 161 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Double Room ![Double Room | In-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/d5c76bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Ceiling fan Private bathroom In-room safe Daily housekeeping Iron/ironing board Desk - 140 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | In-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9640000/9633600/9633517/37dc0f8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Ceiling fan Private bathroom In-room safe Daily housekeeping Iron/ironing board Desk - 161 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4150000/4141300/4141300/48093f14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Anticavilla Hotel restaurante & Spa Vista Hermosa - 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Pool - Hot tub - Spa - Pet-friendly 6.8 109 reviews £81 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Cuernavaca-Hotels-Villas-Y-Suites-Paraiso-Del-Sur.h16477505.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=944&destination=Cuernavaca&destType=MARKET&latLong=18.921225,-99.234863&searchId=0e146907-8fec-4292-bbc5-9d3bca4788e6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Bajo-El-Volcan.h9633517.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Bajo-El-Volcan.h9633517.Hotel-Information) ## About the area Central Cuernavaca, a neighbourhood in Cuernavaca, is home to Hotel Bajo el Volcan. Juan Soriano Museum and MMAPO Morelense Folk Art Museum are cultural highlights, and some of the area's attractions include Borda Gardens and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua. Spend some time exploring the area's activities, including golfing. [Visit our Cuernavaca travel guide](https://www.expedia.co.uk/Cuernavaca.dx944) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.92036%2C-99.23121&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6kpC_YH32PewCfbHT6EkRjZf31Y=) Humboldt No. 19, Col. Centro, Cuernavaca, MOR, 62000 ### What's nearby - ![Palace of Cortes Museum which includes a park and heritage elements](https://images.trvl-media.com/place/6280427/eead62cb-e3fb-4844-9872-f76795916329.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuauhnahuac Regional Museum 3 min walk \- 0.2 miles - ![Robert Brady Museum showing a garden and flowers](https://images.trvl-media.com/place/6280423/e277dc64-1b73-45ca-b31b-7ab11ab50844.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Robert Brady Museum 7 min walk \- 0.4 miles - ![Borda Gardens which includes a garden](https://images.trvl-media.com/place/6280453/59309617-d60e-430e-8658-2c891b812652.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Borda Gardens 8 min walk \- 0.5 miles - ![Cuernavaca Cathedral showing heritage elements](https://images.trvl-media.com/place/6280431/a9614b75-9520-481e-8d1a-4f7c25d993be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuernavaca Cathedral 8 min walk \- 0.5 miles - Plaza de Armas 3 min walk \- 0.2 miles ### Getting around - Benito Juarez International Airport (MEX) 96 min drive ### Restaurants - Casa Hidalgo 5 min walk - Casa Encanto 7 min walk - Vips 5 min walk - Café Colibrí 6 min walk - Starbucks 5 min walk ## About this property ### Hotel Bajo el Volcan Hotel located in Central Cuernavaca At Hotel Bajo el Volcan, you can look forward to a terrace, a garden and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a restaurant. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms - Tour/ticket information, smoke-free property and luggage storage Room features All guest rooms at Hotel Bajo el Volcan offer amenities, such as safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Cable channels, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96760000/96757200/96757116/534168c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sisao Hotel-Café Cuernavaca - Pool - Free Wi-Fi - Restaurant - Breakfast available 8.0 Very good 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=96757116&PinnedHotelID=96757116&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/79000000/78060000/78052800/78052782/903e1a6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Catedral Cuernavaca Central Cuernavaca - Free Wi-Fi - Housekeeping - 24/7 front desk 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=78052782&PinnedHotelID=78052782&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/34000000/33370000/33367400/33367325/52bee83f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Monteli Suites Santa María Ahuacatitlán - Pool - Spa - Pet-friendly - Parking included 5.6 10 reviews £29 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=33367325&PinnedHotelID=33367325&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/114000000/113010000/113002100/113002046/3612e66e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL REAL OCOTEPEC Ocotepec - Parking included - 24/7 front desk 4.8 5 reviews £33 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=113002046&PinnedHotelID=113002046&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/36000000/35200000/35193500/35193433/695e6dbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Borda Cuernavaca Cuernavaca - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 548 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=35193433&PinnedHotelID=35193433&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s)](https://images.trvl-media.com/lodging/4000000/3980000/3979000/3978963/467ba93a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ilebal Cuernavaca Centro - un lugar con encanto Cuernavaca - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 516 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=3978963&PinnedHotelID=3978963&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45320000/45316600/45316575/01c7c6a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laam Central Cuernavaca - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 101 reviews £47 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=45316575&PinnedHotelID=45316575&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9700000/9697400/9697327/98666bcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Cuernavaca Delicias - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 1,012 reviews £54 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=9697327&PinnedHotelID=9697327&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120090000/120086600/120086562/ad9c8ff3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Eterna Primavera Cuernavaca Central Cuernavaca - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 30 reviews £40 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=120086562&PinnedHotelID=120086562&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/75000000/74610000/74600300/74600202/ac650d94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cala Blanca Cuernavaca Cuernavaca - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 127 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=74600202&PinnedHotelID=74600202&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=9633517&PinnedHotelID=9633517&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9633517,96757116,78052782,33367325,113002046) ## Property amenities ### Internet - Available in some public areas: Free WiFi; wired internet (surcharge) ### Parking and transport - Return airport shuttle (surcharge) on request - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available for a fee: MXN 75 per person - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Cable channels ### Food and drink - Limited room service ### More - Ceiling fan - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately MXN 75 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Bajo el Volcan Cuernavaca Hotel Bajo el Volcan Bajo el Volcan Cuernavaca Hotel Bajo el Volcan Hotel Hotel Bajo el Volcan Cuernavaca Hotel Bajo el Volcan Hotel Cuernavaca ## Frequently asked questions ### Does Hotel Bajo el Volcan have a pool? ### Is Hotel Bajo el Volcan pet-friendly? ### How much is parking at Hotel Bajo el Volcan? ### What time is check-in at Hotel Bajo el Volcan? ### What time is check-out at Hotel Bajo el Volcan? ### Does Hotel Bajo el Volcan provide a shuttle to the airport? ### Where is Hotel Bajo el Volcan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Bajo el Volcan Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 7.4 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 5 8 - Good 16 6 - Okay 17 4 - Poor 5 2 - Terrible 3 ## Reviews ### 2/10 Terrible #### Verified traveller 2 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Réveil en pleine nuit pour proposition de "services sexuels", avec l'aval du gardien de l'hôtel. Nous déconseillons donc cet établissement. ##### Verified traveller ### 10/10 Excellent #### Paulina , Ciudad de México 25 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel agradable cerca de todo¡ El hotel es muy limpio, el personal es amable, en las camas descansas muy bien el baño súper limpio, les recomiendo desayunar en el hotel es muy económico y el sazón muy rico. ##### Paulina ### 6/10 Okay #### Dayana, Pachuca, Hidalgo. 20 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Lindo y muy cerca del centro Está cerca del centro, muy comunicado. Las instalaciones lindas, con muchos detalles. El personal muy amable. El desayuno muy rico. Solo cambiar sus colchones, son duros. ##### Dayana ### 8/10 Good #### nelson 19 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Céntrico Todo queda muy cerca del hotel; la catedral, el zócalo, el palacio de Cortés y el jardín borda. ##### nelson ### 8/10 Good #### Jesus, Merida, YUC, MX 18 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy agradable Es un hotel clásico en Cuernavaca, bonito, y aunque tiene sus detalles de mantenimiento, es bastante cómodo. Esta en pleno centro, por lo que está muy bien comunicado. ##### Jesus ### 4/10 Poor #### J James 15 Nov 2016 Disliked: Staff & service, room comfort #### There are many better options in town Our stay was spoiled by an overnight front desk guy who was plain nasty. My travel partner does not speak any Spanish and asked a question of him while I was within hearing distance of them and he insulted her in Spanish and then laughed at her, not knowing I was listening. When I later asked about the lack of wifi in the room he was nasty to me also. DON'T USE this place since there are so many better places in more convenient locations. The pool looked nice but since they do not cover it at night, the water is chilly. ##### J James ### 6/10 Okay #### Verified traveller 7 Nov 2016 #### buen hotel cerca del centro hotel no la gran cosa pero bueno para llegar a dormir y por la ubicación muy céntrica ##### Verified traveller ### 6/10 Okay #### Verified traveller 21 Oct 2016 Disliked: Property conditions & facilities #### Regular El hotel en términos generales esta bien pero muy austero ##### Verified traveller ### 10/10 Excellent #### Ric, Los Angeles 17 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable hotel, near city center. Very comfortable, friendly and accommodating staff. ##### Ric ### 6/10 Okay #### Roberto, Mexico DF 18 Jul 2016 Liked: Cleanliness, staff & service #### Hotel ok en Cuernavaca Realmente lo utilizamos para dormir, esta bien situado y tuvimos una noche sin contratiempos. Podria recomendarlo para parejas o solo sin esperar lujos. ##### Roberto ### 6/10 Okay #### John, Vermont 13 Jul 2016 Liked: Cleanliness, staff & service Malcolm Lowry lived here when he started writing "Under the Volcano", one of the greatest novels of the 20th century. ##### John ### 2/10 Terrible #### Anne, Houston, TX 10 Jul 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### A big disappointment The hotel is in a great location but we had a very disappointing stay. We arrived in the evening to find a huge cockroach in the bathroom of one of the rooms we booked, along with a couple of spiders. The second room had no window, which was very inconvenient since it was quite warm. This hotel has no air conditioning. The hotel also says it has free wifi - but we were unable to get a connection in either of our rooms. We called the front desk to ask for someone to help us get rid of the cockroach and it took them about half an hour for someone to come. If we hadn’t already paid for it online, we would have left. ##### Anne ### 8/10 Good #### Nestor Andres, Ciudad de México 22 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Mi experiencia Llégame de madrugada y nos atendieron rápido, solo fuimos por una noche pero nos trataron bien, tienen alberca pero no tuvimos oportunidad de usarla, sin duda volvería a este hotel ##### Nestor Andres ### 6/10 Okay #### Bianca 5 May 2016 Liked: Cleanliness Disliked: Staff & service #### Mala atención, precios arbitrarios No respetaron el precio publicado en Expedia, fue casi 50% más. Por ese precio me hubiera quedado en un hotel mejor. El hotel está muy limpio aunque la decoración no es moderna y se requiere mantenimiento. El desayuno es bueno aunque si reservan con Expedia no se incluye. ##### Bianca ### 6/10 Okay #### Santiago 22 Apr 2016 Liked: Staff & service Buen servicio. Agradable en áreas comunes pero un poco incómodo en las habitaciones. Necesita renovación de colchones y ropa de cama. El cuarto estaba demasiado caliente y el ventilador no era suficiente. ##### Santiago ### 8/10 Good #### Jorge, Cd. de México. 3 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DIAS DE DESCANSO FAMILIAR. Bien, gracias. Ojalá en el Centro de Cuernavaca reordenaran el comercio ambulante, funcionará el autobús turístico y acelerarán las obras en el Jardín Borda. ##### Jorge ### 4/10 Poor #### Diego, Ciudad de México 1 Apr 2016 Liked: Cleanliness Disliked: Property conditions & facilities #### Ubicación excelente, renovación urgente No había aire acondicionado y hacía muchísimo calor, sólo había un ventiladorcito anticuado que hacía un ruido que no dejaba dormir. No hay suficientes contactos eléctricos para cargar celulares, había que cargarlo en el baño o desconectar el ventilador y morirse de calor mientras se cargaba el celular. Pero Juan, el mesero, es muy amable y solícito. ##### Diego ### 8/10 Good #### Verified traveller 29 Mar 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Comentario sobre "Bajo el Volcán" En general estuvo bien el hospedaje, ubicación cercana al centro, realizaron el aseo de la habitación adecuadamente, personal afable. Básicamente la utilice para dormir. Tienen buena señal de WiFi en el lobby pero en mi habitación no hubo buena conexión inalámbrica. ##### Verified traveller ### 10/10 Excellent #### Soficaty, ciudadde Mexico 26 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy agradable, céntrico y cómodo Lo recomiendo ampliamente, su personal muy amable y siempre dispuesto a resolver cualquier duda y contratiempo, se disfruta mucho la estancia, aún cuando hay tráfico y se retrasó nuestra llegada siempre fueron muy amables y gracias a Iván, un chico muy atento y amable ##### Soficaty ### 8/10 Good #### Ali, Mex 14 Mar 2016 Liked: Cleanliness, staff & service #### Bien ubicado Esta n buena ubicación! El personal es atento! El pero es las camas muy incómodas! ##### Ali ### 8/10 Good #### Verified traveller 21 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fair value The public area and grounds made a good first impression, clean and eye-pleasing, with landscaping and pool that looked well cared for. I found staff not to be very communicative. My first assigned room was not ready at 5 pm but was moved to better room. I looked at nearby hotels but none compared well. ##### Verified traveller ### 2/10 Terrible #### María de Lourdes, Ciudad de México 3 Feb 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### No creo volver a hospedarme en este hotel Hace más de 10 años que no pasaba una noche tan terrible como la que tuve que pasar el primer día de hospedaje. Me alojaron en la habitación más ruidosa del hotel, lo cual hizo que no pudiera dormir. Habitación que daba a la calle con semáforo donde toda la noche hubo ruidos de frenos, borrachos cantando en sus autos con música a todo volumen, ambulancias, torretas de patrullas, etc. Yo sé que ésto puede parecer ajeno al hotel, pero yo pedí desde que llegué que me cambiaran de habitación y el recepcionista (IVÁN) se negó rotundamente a pesar de que había otra habitación igual (lo cual supe por una fuente interna). En fin, esto sòlo fué el principio porque la historia sigue, pero ya no quiero recordar más. ##### María de Lourdes ### 8/10 Good #### Alma, Puebla, Puebla 7 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fin de año 2015 Muy agradable el lugar y la gente, el único inconveniente es que el agua de la alberca es muy fría ##### Alma ### 8/10 Good #### GENEVIEVE, Houston 2 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un charmant hôtel avec un joli jardin, au calme. Nous le recommandons chaudement! ##### GENEVIEVE ### 8/10 Good #### christian, Miami - Venezuela 30 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nive location, good price the hotel was good, it has nice gardens, attention was goood, doesn't include breakfas but breakfast was good too, parking good too, a lot of mosquitos in the bathroom but not in the room. ##### christian ---