Aohom Santuario Hotel & Spa

Property class: 3.5

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Located close to Galerias Cuernavaca Mall and Tabachines Golf Club, Aohom Santuario Hotel & Spa provides a poolside bar, a rooftop terrace and a garden. Indulge in a manicure/pedicure, aromatherapy and hydrotherapy at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

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Showing 7 of 7 rooms

View all photos for Comfort Double Room

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Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Grand Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Triple Room

Room

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Junior Room, 1 King Bed, Hot Tub, Pool View

Room

Junior Room, 1 King Bed, Hot Tub, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Tlalhuapan, a neighbourhood in Jiutepec, Aohom Santuario Hotel & Spa is in a shopping district. Teopanzolco Archaeological Zone and Tepozteco Pyramid are notable landmarks, and travellers looking to shop may want to visit Galerias Cuernavaca Mall and Portal D10. Tabachines Golf Club and Robert Brady Museum are two other places to visit that come recommended. Visit our Jiutepec travel guide
Map
Palma Real #15, Fraccionamiento La Palma, Jiutepec, MOR, 62550

What's nearby

  • A crocodile with its mouth open, revealing its teeth and tongue, in a natural, grassy environment.
    Chapultepec Ecological Park
    11 min drive - 3.3 miles
  • A cobblestone street with buildings, a mountain in the background, and a street lamp.
    El Tepozteco National Park
    14 min drive - 2.6 miles
  • Forum Cuernavaca
    11 min drive - 2.8 miles
  • AVERANDA
    11 min drive - 3.5 miles
  • Galerias Cuernavaca Mall
    12 min drive - 4.0 miles

Getting around

  • Benito Juarez International Airport (MEX)
    101 min drive

Restaurants

  • Starbucks
    10 min walk
  • Tacos "La Fiesta
    12 min walk
  • Chili's Grill & Bar
    10 min walk
  • Tacos acorazados la reyna
    9 min walk
  • El Néctar De Los Dioses
    2 min drive

About this property

Aohom Santuario Hotel & Spa

  • Hotel near Galerias Cuernavaca Mall
  • Located close to Tabachines Golf Club, Aohom Santuario Hotel & Spa provides a poolside bar, a rooftop terrace and a garden. Treat yourself to a manicure/pedicure, aromatherapy or hydrotherapy at the on-site spa. In addition to a hair salon and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Swimming pool, along with sunloungers
    • Free self-parking
    • Continental breakfast (surcharge), an outdoor pool and express check-out
    • Meeting rooms, barbecues and a 24-hour front desk
  • Room features
  • All rooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Pillowtop mattresses and down duvets
    • Showers and free toiletries
    • 32-inch flat-screen TVs with Netflix, streaming services and satellite channels
    • Ceiling fans and daily housekeeping

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  • Pool
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  • Parking included
  • Free Wi-Fi
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Frequently asked questions

Does Aohom Santuario Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Aohom Santuario Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 650 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at Aohom Santuario Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Aohom Santuario Hotel & Spa?

Check-in start time: 1:30 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Aohom Santuario Hotel & Spa?

Checkout is at 1:30 PM.

Where is Aohom Santuario Hotel & Spa located?

Located in Tlalhuapan, this spa hotel is within 6 mi (10 km) of Galerias Cuernavaca Mall, Teopanzolco Archaeological Zone and Tabachines Golf Club. Robert Brady Museum and Cuernavaca Cathedral are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aohom Santuario Hotel & Spa Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 69 reviews
Rating 8 - Good. 33 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Thank you for your kind support. It is a good hotel.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es nada bonito, cómo que se quedaron a la mitad de la construcción. Solo fui a dormir y si sirvió para eso
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La verdad el hotel parecía motel, no se desquita lo que cobran, literal más de 800 por noche es un robo. Solo tienen televisión abierta con 4 canales, no tiene teléfono, los acabados viejos y feos, las bases de las camas espantosas, el baño incómodo, y amanecimos con 2 cucarachas chicas en el cuarto. El personal muuuy amable y la comida rica pero para pagar casi 1600 pesos esperábamos algo mejor, hay moteles mucho mejores.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Staff & service
muy cara para las características de la habitación
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Felicidades!!! Excelente servicio.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y servicio

La atención y el servicio de SPA fueron inmejorables. El lugar es muy sencillo. La comida sabrosa y los precios muy accesibles.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
No sirvió el aire acondicionado, y nos estábamos asando.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones La buena vibra La tranquilidad que se respira Que está muy cuidado
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfecho con el servicio
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca estaba con regular mantenimiento y el sauna estaba frio. Dentro de la habitación hace falta una silla, un espejo y toallas chicas.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de hospedaje

Es un hotel viejo, pero buena seguridad, atención y limpieza
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena decoración, buena atención, buena seguridad, el hotel esta dentro de un fraccionamiento con acceso controlado Un jacuzzi no estaba operando
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
El servicio de spa
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se encuentra en un lugar apartado y muy tranquilo con seguridad en la entrada
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece muy agradable y familiar
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento es muy pequeño
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar y la atención excelente.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien, tiene sus detalles como que solo te ponen 1 papel de baño para tu estancia, y no te ponen toalla de manos. El desayuno y el servicio de restaurante excelente.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La privacidad del lugar y la atención
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Staff & service
No respetan lo que publican aquí
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
En las fotos se veía excelente pero fue realmente decepcionante y más por el precio
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness

No fue terrible, pero no regreso

No es un hotel al que regresaría, la habitación es bastante incomoda, sobre todo el baño. Las instalaciones en general están muy descuidadas. La comida y el personal del restaurante estuvo bien.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy seguro, la atención es excelente.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable y cumple su función que es ir a dormir pero las cortinas están malas porque entra mucha luz además de que no cierra bien por lo qie el que pase, te ve dormido
Stayed 1 night in May 2022