Search Apartments in Crystal Creek

"Breakfast was "

"Rosie in the breakfast zone was amazing- so friendly and helpful especially our egg order when we had to leave early to drive back to Sydney. Room was basic only problem was the shower drain did not catch the water so the whole bathroom floor flooded. Avoid rooms 102-108 as extremely noisy as people walked from the hotel back to their rooms. "

"Good morning, 2 things, 1 I had to clean the toilet, photo was taken. 2.. 3 times i asked if i could please get an ice tray for the fridge. I never got an ice tray.. I ended up having to buy a bag of ice. Very disappointed.I had not had a holiday for 3 years. Juanita Sherman."

"Very disappointed with this stay and would not return. The property advertised staffed reception from 2pm onwards and optional contactless check-in/check-out. We arrived around 4:45pm and reception was unattended, with no contactless check-in available. I instead had to call a phone number taped to the reception door for someone to attend. The room also did not match the listing in several significant ways. The “king room” was not a true king bed but two single beds pushed together. The room advertised a balcony, however the room provided was ground floor with only a sliding glass door. Mobile key entry was advertised but a physical key was provided instead. The room itself was poorly maintained. The mattresses were extremely uncomfortable, there was only a top sheet on the bed with no quilt or blankets, and the bathroom appeared to have black mould issues with an old mouldy shower curtain instead of the glass screen shown in photos. The shower plumbing made loud banging noises and the hot water became dangerously hot almost immediately. The fridge was switched off, unstable, and had damaged seals. The TV was very slow and did not include the advertised premium channels. The room was also clearly not soundproof as advertised, as noise from nearby guests could easily be heard throughout the night. Overall, the room did not match the advertised listing and raised genuine cleanliness, maintenance, and safety concerns."

"We didn’t use the pool The room was clean but the sound on the tv in the bedroom would go loud then soft and the one blanket that we had to use because we were cold could have been in use since world war 2. It was hard! the chairs on the verandah were unusable. Big splits right down the middle. Wouldn’t go to Mantra again."

"The room was clean and cool, with all facilities I needed. Staff were helpful and cheerful 🙂"

"Great location close to beaches, shops and restaurants, public transport. Lovely pools and spa. Apartment had everything we needed. Would definitely visit again."

"Spacious, quiet. Got a teeny tiny beach view from the side deck."

"Neat and clean"