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"This was a last minute booking as another hotel let us down. we needed an accessible room and all facilities were of a good condition. Staff were very helpful on arrival. Thank you"

"All good, and I was happy with my room and its king’s sized bed. Unfortunately their fitness facilities and restaurant are currently not in operation, hence you would need to find elsewhere to dine and if you wanted to have some exercise there is a leisure centre about 5 minutes from the hotel. Overall, I cannot complain and was satisfied on my visit."

"Good hotel clean new rooms"

"ladies on the front desk were so so helpful and cheery and very pleasant. They deserve a pat on the back!"

"Clean property, amazingly friendly staff (especially Matilda). Loved the ambience, the quality of the food and wines. Only very minor quibble was we were in the eaves which did not give us a lot of headroom when getting into bed. Loved this place and would highly recommend it and would like to return in the future. Thanks for a lovely experience "

"Excellent staff well mannered and helpful. Very clean"

"Expedia should be ashamed to charge for accommodation in what was a hostel for vagrants. During the period that access was unavailable to us, a neighbour told us that the Hamilton was used to house council-sent people, and we saw three such unfortunate people waiting to enter. My wife was frightened by the property when access was eventually gained, describing it as being like her idea of a prison, and I found it forbidding and inhospitable. We immediately left the building and luckily were able to book accommodation at Lincoln City Centre Travelodge. We were not surprised when we met another couple we had seen at the Hamilton, in the Travelodge reception, who had like us, sought to stay elsewhere upon seeing the Hamilton. Expedia should refund our wasted payment for the awful Hamilton booking, and pay us compensation for the cost of staying at the Travelodge."

"We arrived at 9pm with a car full of expensive filming equipment, no spaces in the car park. I suggested parking where other cars were parking near the hotel on double yellows but the desk person said this was not allowed and they would be moved on, they weren’t nor were the two non disabled cars in the disabled bays. Parking is very badly managed and desk person totally unhelpful. Feel sorry for any disabled drivers as non of the spaces were being used by blue badge holders"

"A great Hotel to stay at old town - Food & Bar excellent rooms well presented"