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Reviews of Aparthotel Helvetia Intergolf

4 out of 5
Aparthotel Helvetia Intergolf
Route De La Moubra, Montana, Crans-Montana, VS

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tayma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very convenient - clean, helpful staff and nice spa/pool area for kids
Stayed 3 nights in Sep 2022
Response from Helvetia Intergolf on 16 Oct 2022
Thank you for your kind review and we are delighted to hear that you and your children had a pleasant stay with us. We look forward to welcoming you back to the Helvetia Intergolf.

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
We had a nice time, but they charge you Chf5 per towel to go to the pool and don't even tell you in advance, you find out at check out. So 4 people is Chf20 a day, its a lot, and not friendly. Also Chf15 for the bathrobe, really crazy
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The fact that it looks old and run down was one thing, but for them to say that they will not clean the room or change the towels, as I didn’t choose that option, was very strange to me, I didn’t even know that this was an option, at the end for me to get the rooms cleaned I had to pay an extra 700 euros. Never again
Stayed 7 nights in Feb 2020
Response from Reception on 27 Feb 2020
We are surprised about your review. On the day you checked out, you told us that you enjoyed your stay with us and that you would come again. Then as we explain you, you have a week in self-catering apartment that means you have just a cleaning in the middle of the stay and the end cleaning. If you want to include a daily cleaning you can and it costs CHF 700.- for a 2 bedroom apartment.

6/10 Okay

ELVA

Liked: Cleanliness, amenities, property conditions & facilities
bueno
Stayed 3 nights in Jan 2024
Response from Le personnel on 2 Feb 2024
Le agradecemos que haya tomado su tiempo en dejar un comentario acerca de su estancia con nosotros. Esperamos volver a veros y os enviamos nuestros mejores recuerdos desde Crans Montana.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019
Response from general manager on 24 Feb 2019
Thank you very much for taking the time to make this evaluation. The whole team always tries its very best to make the clients’ stay as enjoyable as possible. We would be very pleased to welcome you again.

10/10 Excellent

Fontaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour !!!
Les chambres sont spacieuses et très propres. Les mets dans les deux restaurants sont savoureux et proposés à des prix en adéquation avec l’établissement, soit un 4*. Toute l’équipe est formidable, de la réception au personnel du restaurant, toujours au service du client avec un sourire incroyable, bravo à celui qui orchestre tout ceci.
Response from Hotel Manager on 5 Mar 2018
Un très grand merci pour cette excellente note. Nous sommes ravis d’avoir contribué à la réussite de votre séjour. En effet, notre personnel met tout en œuvre pour rendre vos vacances des plus satisfaisantes. Nous espérons avoir le plaisir de vous accueillir à nouveau.