Search Hotels by St Austell in Crafthole from £90

"Very quiet. I was in 503. An area that needs improvement is the bathroom tib design. Very difficult to enter and exit. If the shower foor could slide to rear of tub it would be easier. The tiled nox at back of toilet makes this hazardous. A person with the least mobility challenges may not get a bath or shower. I did not shower daily as I was afraid of falling."

"A lovely stay for families with young children due to the onsite softplay and outdoor playground and pools with shallow paddling area. The spa looked really good although can be busy in the evenings. The onsite brasserie served delicious food. "

"Staff were great, veiw amazing. Dinner and breakfast in the restaurant both really good."

"Very nice hotel. Good food and facilities. Staff excellent. "

"Great stay. Beautiful location. Would definitely go back as didn’t get to use the spa etc. Breakfast was nice, but a bit expensive. Room was lovely, lack of plug sockets by the bed. Staff were very helpful. "

"Overall experience great, Front desk, rooms, parking well arranged "

"I rarely write reviews, but the service at this hotel was exceptional and deserves recognition. An issue with the booking - not their fault at all - was swiftly and calmly dealt with by a lovely member of staff - unfortunately I didn’t get her name - but she went the extra mile to ensure that I wasn’t disappointed. And I wasn’t. The room was lovely, and spotlessly clean. Every other member of staff I met showed the same smiling, happy, can-do attitude. Nothing appeared to be too much trouble. I highly recommend this hotel and really hope that I have an opportunity to stay there again in the future. "

"Breakfast food could have been hotter ,juice was warm not cold"

"Very nice place indeed and staff very good "