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"The staff went above and beyond. Carlos was the best!! So polite and very professional. He always had a smile on his face. Please give that young gentleman a raise or a promotion. Great guy! The breakfast was excellent. A lot of choices. The free chairs on the beach were a great perk too. The pool was clean and the food at the pool area was delicious. The whole staff in every department made you feel like royalty. The beds were comfortable and smelled very clean. My only negative review was the gym. It’s very small and doesn’t have a flat bench or heavy weights. We had to go buy a gym membership up the block. Not a big deal for many but wanted to share my input. The AC was worked great and they also have 24hr room service. I would definitely stay here again. Thank you for making this a memorable stay!"