Luxury Loft (60) | View from room

Reviews of The Nordic Collection III

4 out of 5
The Nordic Collection III
Nygade 5, Copenhagen

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 61 reviews" "
Rating 8 - Good. 26 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 3 out of 61 reviews" "
Rating 2 - Terrible. 4 out of 61 reviews" "

8.8/10

Cleanliness

7.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, room comfort
Nice stay
Very good and clean
Stayed 1 night in Mar 2021
Response from TNC on 17 Mar 2021
Thank you so much for your kind review, we look forward to be hosting you again next time.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from The Nordic Collection on 25 Dec 2019
Thank you so much for your kind review. We look forward to be hosting you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located on the shopping street that had food and merchandise. The was great. The public transportation is very accessible from the property.
Stayed 4 nights in Nov 2019
Response from The Nordic Collection on 13 Nov 2019
Dear guest, thank you so much for your kind review. We look forward to be hosting you again.

8/10 Good

Khay Kin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from The Nordic Collection on 5 Nov 2019
Dear Khay Kin, thank you so much for your kind review. We look forward to be hosting you again.

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019
Response from The Nordic Collection on 5 Nov 2019
Dear guest, thank you so much for your kind review. We look forward to host you again.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from The Nordic Collection on 18 Oct 2019
Dear Guest, many thanks for your kind review and for staying with us. We hope to host you another time.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent location on the Stroget but a quieter section along the famed pedestrian street. There is no elevator access so a challenge to haul big luggage up the narrow stairs. The unit is clean, spacious and well appointed. The bed and sofabed is comfy. Can get a bit hot requiring open windows for ventilation. There's a fan to help out.
Stayed 1 night in Aug 2019
Response from TNC on 3 Sept 2019
Dear Guest, thank you so much for your kind review. We look forward to be hosting you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and comfortable as promised. However, the WiFi was almost useless. This apartment is at the top of 3 very steep stairs and the street noise kept my husband up until the early morning (he is a light sleeper...).
Stayed 1 night in Jul 2019
Response from The Nordic Collection on 22 Jul 2019
Dear Guest, many thanks for your kind review. We wish you had informed us about the internet, that way we could have provided you with a solution to another network. The apartment has brand new double glazed windows and the bedroom is behind an interior glass wall, noise is minimal for the central location.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best appartment location ever!! Sheets so clean as new! It can have a washing machine.
Stayed 3 nights in Jun 2019
Response from TNC on 11 Jul 2019
Dear Guest, we are really pleased to hear that you enjoyed your stay. Many thanks for your kind review. We look forward to your next visit.

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Great location! Contemporary apartment well equipped for a short stay. Located on a pedestrian street (a bit noisy only when windows are open) with easy access to metro, train, and rental bikes. Keys are in a locked code box at the door: you pick them up upon arrival and again leave them in the box on departure. Flexible arrival time was greatly appreciated: our flight came in at noon and were in the apartment by 1:00 (all clean and ready to welcome us). We highly recommend this apartment... and would certainly come back again to Copenhagen!
Stayed 3 nights in May 2019
Response from TNC on 26 May 2019
Dear Elisabeth, many thanks for your kind review. We look forward to your next visit.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Modern appartment. Should have had a television in the appartment though
Stayed 4 nights in Dec 2018
Response from TNC on 28 Dec 2018
Dear Guest, Many thanks for staying with us. We appreciate your kind feedback. Best, TNC

8/10 Good

Richard J

Liked: Cleanliness, property conditions & facilities, room comfort
A last minute booking in a terrific location
This is an unattended location so the keys are in a locked code box at the door. The door was occupied with a workman and ladders on arrival by t that was the only hassle. The accommodation is first class, the cleaning staff very helpful, and I wish I were staying for longer.
Stayed 1 night in Dec 2018
Response from The Nordic Collection on 17 Dec 2018
Dear Guest, We appreciate your kind feedback. Many thanks for staying with us. Best, TNC

10/10 Excellent

Owuno, Abuja, Nigeria

Liked: Cleanliness, property conditions & facilities, room comfort
Really clean, chic and tasteful design. Very central location
Stayed 1 night in Oct 2018
Response from TNC on 2 Nov 2018
Dear Owuno, Many thanks! We appreciate your kind feedback. Best, TNC

8/10 Good

Jane, Pensacola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, roomy. The dryer does not dry. While this is a perfect location, beware that noise goes along with it. It is clean and nicely decorated. It is also roomy.
Stayed 3 nights in Oct 2018
Response from TNC on 27 Oct 2018
Dear Jane, Many thanks for staying with us, we appreciate your kind feedback. We proudly offer a washer dryer in our apartments, which as you have noticed are brand new. Unfortunately, things do break from time to time, we wish you had informed us during your stay as we could then have asked Siemens to inspect. The apartment is very conveniently located on the buzzing shopping street with people strolling. We are truly sorry it inconvenienced you. Best, TNC

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
No a/c, no elevator (3rd floor -narrow and steep stair case), horribl atreet noise at night, no parking nearby, overpriced.
Stayed 3 nights in Aug 2018
Response from TNC on 13 Aug 2018
Dear Guest, many thanks for your kind review. It is a shame that you have not tried to communicate with us directly. There is plenty of parking nearby. Street parking as well as parking garages. The apartment is listed as not having AC, this is not common in Denmark unfortunately as it is usually not necessary (we have had the warmest weather on record this year) and also due to building regulations and of course, Denmark is a very environmental country. It is unfortunately that you believe the price was too high for you, we are lower priced than hotels and you receive a space that is 2-3 times bigger than a normal room and you can sleep several people. Furthermore, better equipped with huge luxury bathroom and full luxury kitchen, than any suite in Denmark.

4/10 Poor

Rico, North america

Liked: Cleanliness
Disliked: Staff & service
Website does not advise there is no elevator, and ina. Pedestrian only area
Stayed 1 night in Jun 2018
Response from TNC on 21 Jun 2018
Dear Rico, many thanks for staying with us and your kind review. Please note the way the expedia and hotels.com platforms work is that you have to specify if there is a lift and not the other way around unfortunately.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
A short break
We enjoyed our stay overall. Information as regards obtaining keys was very good. A bit disappointed at start when we found the toilet flush broken and a load of tea towels lying in the washing machine wet which did not look clean and a sponge with hairs on it. I rewashed 3 for our own use. Contacted apartment through Facebook as number given would not connect. Dennis responded quickly and problem sorted the next day. Would liked to have had bin emptied half way through the stay or at least some information as regards where to empty them. The apartment was very central and comfortable. Just be aware of street noise and lack of ac although the windows could be left open during the day. There is plenty to explore and transport is just a short walk away. Apart from the few niggles at start we had an enjoyable time.
Stayed 4 nights in Jun 2018
Response from TNC on 24 Jun 2018
Dear Guest, many thanks for your feedback. We usually have impeccable standards in terms of cleaning and housekeeping have told us they forgot to empty the washing machine following a guest visit. We look forward to hosting you again in future.

6/10 Okay

SALVADOR L T

Liked: Cleanliness, property conditions & facilities
Nice and very clean space
Located right in the middle of Copenhagen's shopping area, within walking distance to Tivoli Gardens and Hop-On-Off buses. However, when we booked the room, we didn't know there was no elevator ( our room was in the 3rd floor), there was also no A/C. Surprised that Copenhagen gets summer-hot in May. We had to keep our windows open to let the breeze in but because the restaurants and bars are just right below us, it was very noisy. People were partying past 5am (on a Monday).
Stayed 1 night in May 2018
Response from TNC on 3 Jun 2018
Dear guest, many thanks for your kind review. Best TNC

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, and spacious. Highly recommended.
Response from TNC on 10 Apr 2018
Many thanks for your kind review. We look forward to hosting you again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless stay
We stayed here with our young family for a long weekend. The apartment was exactly if not better than the photos. Well appointed to a high standard and very clean-very comfortable. It was Easy to find and on the main shopping street with lots of shops and facilities nearby, which was perfect. We found it a much better location than the other hotels we had looked at-easy walking distance to all the attractions. The large windows were perfect for watching the world go by. We only found a little noise on Saturday night, which didn't last long and was no issue in the bedroom-otherwise very quiet. Having the kitchen was helpful and there was also a washing machine in the bathroom which was great with a young son- all high standard and well kept . The staircase was steep, which wasn't an issue but important to be aware of if mobility issues as no lift.We found the host very helpful and accommodating. Cannot recommend highly enough.
Stayed 4 nights in Jan 2018
Response from TNC on 31 Jan 2018
Thank you so much for your kind review and feedback. We hope we get the chance to host you another time.

8/10 Good

Lisbeth, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Great apartment in amazing location
This apartment was very clean, modern, spacious and comfortable. Having a kitchen was very convenient. Bedding was very comfortable. The location was fantastic - walking distance to almost everything, right in the middle of the city. It is on a busy pedestrian street filled with shopping and restaurants, which we loved. Street noise was not a problem...with the windows closed you could not hear anything. My only complaints, which are very minor, would be loack of storage/hooks for clothes or suitcases and no countertop space in the bathroom. Overall we loved this space and would definitley go back.
Stayed 4 nights in Dec 2017
Response from TNC on 17 Jan 2018
Dear Lisbeth, many thanks for your kind review, we are pleased you had a great stay.

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities, room comfort
Very happy with the Nordic
The place was clean, comfortable, very well decorated and has all the room amenities all hotels offer. The situation was centrally ideal for tourists. We really enjoyed staying there
Stayed 3 nights in Jan 2018
Response from TNC on 10 Jan 2018
Thank you so much for your kind review, we are very pleased to hear you had a great stay!

10/10 Excellent

patrick j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location everything we wanted to see was an easy walk. Plenty of room for me and my two sons!
Stayed 2 nights in Dec 2017
Response from TNC on 4 Jan 2018
Dear Patrick, thank you so much for your kind review and feedback. Best wishes, TNC

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A mixed experience
Very central. Good quality beds and kitchenware. Nice bathroom. Nice condition. No television. "City view" is technically correct, but you are staring at the opposite building, so it is a sales trick. Be aware of a trap: Says "Sleeps 6", but if you are more one person, the owner will charge you for extra persons after you have booked ! Not much room for your own things in the bathroom.
Stayed 2 nights in Nov 2017
Dear Guest, Many thanks for your kind review albeit wrong and misleading. Please note, we are not charging for extra persons after you book, you book for the number of people going to stay in the apartment and this is included in the booking and the total costs when you book. You pay accordingly to the instructions as provided and correctly informed by Expedia or Hotels.com etc. Just to clarify, you did not pay for additional people in your booking, so your comment is very wrong. The apartment's prime location is right in the city centre, so city view is no sales trick, this is the description provided on the booking platform you booked on and used by all hotels for the same. Our apartment is facing the very wide shopping street and you have a lovely view of the buzzing pedestrians out shopping, which most guest truly enjoy. You are not staring directly into another hotel room or dark court yard and you have no one across the apartment at night time allowing you for more privacy. Many thanks once again for staying with us. TNC

10/10 Excellent

Craig, Hampshire UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment with great location
Liocation on main shopping centre was great for our stay. All the details sent in advance made our stay very smooth.
Stayed 3 nights in Nov 2017
Response from TNC on 21 Nov 2017
Thank you so much for your kind review, we are pleased to hear you had a fantastic stay.

8/10 Good

Brian, Brisbane

Liked: Cleanliness, staff & service, room comfort
Extremely well located apartment suitable for 2.
Enjoyed stay,east to get around,plenty of restaurants nearby and close to public transport rail and bus also Big Red Bus.
Stayed 5 nights in Sep 2017
Response from TNC on 16 Nov 2017
Dear Brian, many thanks for staying with us and for being a great guest. Many thanks for your review and feedback too!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Great position in central Copenhagen. No staff. No television. No extra pillows. Pretty basic, considering price. I cannot recommend this accomodation.
Stayed 3 nights in Sep 2017
Response from TNC on 16 Nov 2017
Dear Guest, truly sorry that we did not live up to your expectations. Firstly and foremost, we truly appreciate your constructive feedback. Our price beats all hotels in Copenhagen and you are getting a truly luxury apartment for the price of a small double bedroom in a hotel. The only reason we can do this, is without having a reception and manned staff at the buildings. You are aware of this at the time of booking too, so this should not be a surprise. In fact there are plenty of our guests who prefer it this way. Easy and fast check in is what everyone praises. The brand new apartments are definitely not basic, you have luxury beds, luxury furniture, a spectacular bathroom, all better than most hotels and a full kitchen too on top of that, all of that at the same price of a hotel room..... We have plenty of pillows and we dress our beds the same as any hotel, the extra pillows are in the storage area, please don't forget to contact us if there's anything you are missing, as it would have been easy to have made you enjoy your stay!

2/10 Terrible

Merete

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021
Response from The Nordic Collection on 28 Mar 2021
Dear Merete, we are truly sorry that you are leaving such a poor review which doesn’t seem correct since you wished to have a corporate agreement in place to continue to rent our apartments. We can only apologies if we couldn’t give you the deal you expected.

10/10 Excellent

Bjorn

Business traveller
Liked: Cleanliness, room comfort
A must try in Copenhagen
An amazing weekend. Great apartment and great service. I will be back....
Stayed 2 nights in Jan 2021
Response from The Nordic Collection on 11 Jan 2021
Thank you so much for your kind review Bjorn. We look forward to be hosting you during your next visit.

8/10 Good

Leticia

Liked: Room comfort
Stayed 3 nights in Oct 2020
Response from TNC on 27 Oct 2020
Dear Leticia, many thanks for your kind review. We look forward to be hosting you next time.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from TNC on 27 Oct 2020
Dear Martin, many thanks for your kind review. We look forward to be hosting you next time.

8/10 Good

Jin Maiken

Travelled with family
Liked: Cleanliness, room comfort
Sentral beliggenhet
Fin leilighet med sentral beliggenhet midt i Strøget. Var en del støy fra gaten, så ørepropper bør benyttes dersom man er litt sensitiv for støy om natten. Leiligheten var ikke så fresh som den ser ut på bildene, badet var ganske slitent. Ellers tilfredsstillende, med ok renhold. Vi lagde ikke noe mat i leiligheten, men alt er lagt til rette for at man fint kan gjøre det. Anbefales dersom man er flere enn to som skal dra, fin leilighet til hyggelig pris. :-)
Stayed 3 nights in Jul 2020

4/10 Poor

Hansine

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2020
Response from TNC on 30 Jul 2020
Dear Hansine, many thanks for your kind review. We look forward to be hosting you again.

10/10 Excellent

Trine Ninett

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Response from TNC on 20 Jul 2020
Thank you so much for your kind review. We look forward to be hosting you again in the future.

10/10 Excellent

Niels

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2020
Response from TNC on 3 Jun 2020
Dear Niels, many thanks for your kind review. We look forward to hosting you again.

10/10 Excellent

søren

Stayed 1 night in May 2020
Response from TNC on 3 Jun 2020
Dear Søren, many thanks for your kind review. We look forward to hosting you again.

8/10 Good

kenth

Liked: Cleanliness
Stayed 5 nights in Apr 2020
Response from The Nordic Collection on 14 Apr 2020
Dear Kenth, many thanks for your kind review. We hope to be hosting you again very soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale gut gelegene Lage. Grosses Loftartige Unterkunft. Einfache und unkomplizierte Buchung und Benutzung
Stayed 3 nights in Mar 2020
Response from The Nordic Collection on 6 Mar 2020
Dear Guest, thank you so much for your kind review. We look forward to be hosting you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhet
Denne leiligheten var midt i blinken for vennegjengen som ønsket å ha alt innen gåavstand! Leiligheten var ren og fin. Siden den ligger midt i Strøget må noe støy regnes med, så jeg ville nok ikke bodd her på sommeren med byens natteliv rett inn vindu.
Stayed 3 nights in Jan 2020
Response from The Nordic Collection on 8 Jan 2020
Thank you so much for your kind review. We look forward to host you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hyvä sijainti. Varustelussa hieman korjattavaa. Iso ongelma on se, että exit/ varauloskäynnit ei merkittyjä (tai ei ole).
Stayed 3 nights in Nov 2019
Response from TNC on 21 Nov 2019
Dear Guest, this seems to be a wrong review. There is only one exit in and out to the apartment and it is clearly marked.

8/10 Good

Mari

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from The Nordic Collection on 3 Oct 2019
Dear Mari, many thanks for your kind review. We look forward to be hosting you again.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Bad service and noisy like nothing else I’ve exp
We booked (and payed) for four persons but only received two duvets and pillows. The place was extremely noisy until very late at night. Both inside the building (other guests) and the noise from outside. I do not recommend this place.
Stayed 1 night in Sep 2019
Response from The Nordic Collection on 19 Sept 2019
This is not a correct review. There is always linen and duvets for minimum four people in our apartments and there cannot be noise in our building.

8/10 Good

Benedicte Leonora

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from TNC on 27 Jul 2019
Dear Guest, many thanks for your kind review, we look forward to your next visit.

2/10 Terrible

Atsawalak

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from TNC on 29 Jan 2019
Dear Atsawalak, many thanks for your review which came as a shock. We aim extremely high in giving our guests the best possible stay. We have reached out to you on numerous occasssions and so has Expedia to ask what went wrong as you never notified any of us of any issues. We therefore hope your rating was erroneously made.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr coole Unterkunft mitten im Zentrum. Sehr schön eingerichtet und die Vermieter beantworten prompt jede Frage. Abends etwas lauter durch die Fussgängerzone, optimale Lage, um alles zu Fuss zu erreichen. Würden wir sofort wieder buchen.
Stayed 2 nights in Dec 2018
Response from The Nordic Collection on 11 Dec 2018
Dear Guest, Thank you so much for staying with us. We hope to see you again soon. Best, The Nordic Collection

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hyvä sijainti
Loistava sijainti, sisäänkäynti suoraan kävelykadulta. Melua ei kuitenkaan kuulunut. Kuuma, ei ilmastointia, ajattelin, ettei olisi haitannut syksyllä, mutta oli kuuma. Varustelu hyvä, mutta ei mikroa ja kahvinkeitintä. Untuvapeitot ja - tyynyt aiheuttivat allergiaa. Kapeat raput, ei hissiä.
Stayed 3 nights in Oct 2018
Response from TNC on 18 Oct 2018
Dear Hyvä Sijainti, Many thanks for your kind review. Please be advised that we use professional anti allergi bedding. Our duvets are synthetic and our linen is laundered safe for people with allergies. We do have a nespresso coffee maker in the apartment, with coffee capsules for you to enjoy during your stay which is considered premium in Denmark. We unfortunately do not have Aircon, this is very normal in Denmark as it’s considered unnecessary and not environmentally friendly. Many hotels do not have Aircon for this reason. Our can open all the windows in the apartment and easily get the apartment cooled down, especially in fall when it’s only 15 Celsius outside and we have no direct sunlight through our enormous windows. We hope that you enjoyed your stay in copenhagen and welcome you back anytime. Kind regards, The Nordic Collection

2/10 Terrible

Göran Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from TNC on 19 Sept 2018
Dear Goran, many thanks for your time to give us a review albeit you DIDNT STAY with us. Your verbal abuse against our staff is not accepted.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018
Response from TNC on 14 Aug 2018
Dear Guest, many thanks for you kind review. We hope we have the opportunity to host you again.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of things
Mycket centralt boende, med vacker och bekväm inredning. Fullt utrustat kök och lyxigt badrum. Okonventionell incheckning via nyckelbox, fungerade mycket bra men kräver att man har läst igenom bokningsbekräftelsen noga (för regler och kod) På minus sidan kan vi bara nämna att rummet saknar luftkonditionering (sommaren 2018, den varmaste i Norden på mycket länge...) och sängen är i smalaste laget för två vuxna.
Stayed 3 nights in Jul 2018
Response from TNC on 6 Aug 2018
Thank you so much for your kind review! Pleased to hear you enjoyed the hottest summer we’ve experienced. Aircon is unfortunately not common in Denmark even among the hotels as several do not have Aircon due to building regulations and of course also due to the environmentally conscious Danes ;)