Exterior
Check availability

Reviews of Cambria Hotel Columbus - Polaris

3.5 out of 5
Cambria Hotel Columbus - Polaris
9100 Lyra Dr, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 965 reviews" "
Rating 8 - Good. 236 out of 965 reviews" "
Rating 6 - Okay. 76 out of 965 reviews" "
Rating 4 - Poor. 35 out of 965 reviews" "
Rating 2 - Terrible. 25 out of 965 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good!
Stayed 2 nights in Apr 2024

6/10 Okay

Justin

Stayed 1 night in Apr 2024
Response from Gene, Director of Sales on 29 Apr 2024
Thank you for taking time to complete a survey. How can we make it a 5/5 next visit?

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They were able to accommodate a very early check-in. The room was large, comfortable and quiet on the 1st floor near the pool.
Stayed 2 nights in Apr 2024
Response from Gene, Director of Sales on 29 Apr 2024
Thank you for taking time completing a survey. We do hope to see you again soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. When I went to the pool, when I got out there were no clean/dry towels.
Stayed 1 night in Mar 2024
Response from Gene, Director of Sales on 22 Apr 2024
Thanks for staying with us and taking time to complete a survey. Hope to see you soon.

8/10 Good

Rachelle

Liked: Cleanliness, property conditions & facilities
Nice and clean hotel.
Stayed 2 nights in Apr 2024
Response from Gene, Director of Sales on 16 Apr 2024
Rachelle - Thank you so much for taking time to complete a survey. We hope to see you again soon.

8/10 Good

jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property will stay again
Stayed 3 nights in Apr 2024
Response from Gene on 11 Apr 2024
Thank for taking the time for the review. Looking forward to having you back again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean very clean.
Stayed 1 night in Apr 2024
Response from Gene on 8 Apr 2024
Thank you for staying with us and the awesome review. We hope to see you again soon.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gene on 9 Apr 2024
Thank you for the 5/5! We do hope you can join us again soon. Safe Travels.

10/10 Excellent

Brett

Liked: Amenities, property conditions & facilities
Close to a lot of places to see!
Stayed 1 night in Apr 2024
Response from Gene on 8 Apr 2024
Wow, 5/5, Thank you.We appreciate your stay with us. See you soon.

6/10 Okay

Mayank, Indian Land

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Low dining options. Breakfast ended too quickly. Front desk check-in at late night was easy and a great experience. Trying to get breakfast in the AM was a poor experience.
Stayed 1 night in Mar 2024
Response from Gene on 8 Apr 2024
I am so sorry breakfast was not an enjoyable experience for you. We strive for perfect guest satisfaction. I do apologize. I do hope you give us another chance.

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and affordable
Stayed 1 night in Apr 2024
Response from Gene on 8 Apr 2024
Thank you for the 5/5. We are so happy you enjoyed your stay with us.

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gene on 8 Apr 2024
Thanks for staying with us and the awesome rating. We sure hope you will return.

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gene on 8 Apr 2024
Mia, Thank you for the 5/5. We do appreciate it. Hope to see you again soon.

10/10 Excellent

Amarrae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice last minute stay. Great location, nice fitness center & pool hours.
Stayed 1 night in Apr 2024
Response from Gene on 5 Apr 2024
Amarrae -Thank you for your review. We are so happy you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 2 nights in Mar 2024
Response from Gene on 3 Apr 2024
Thank you so much for staying with us. Hope to see you again.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and nice place to stay. Will definitely be coming back here again. Shopping area within 5 minutes alimg with many restaurants in the area to choose from. Staff was very friendly.
Stayed 1 night in Mar 2024
Response from Gene on 29 Mar 2024
Jacqueline -Thank you for taking time with your feedback. We appreciate your comments. Hope to see you again.

10/10 Excellent

Russ

Liked: Cleanliness
Great
Stayed 3 nights in Mar 2024
Response from Gene on 3 Apr 2024
Thank you for your rating, we appreciate it. Hope you visit us again.

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was supposed to have a breakfast buffet. When we were ready for breakfast, there was no buffet but instead a small cafe available. We were very disappointed at the false advertisement. The website should always be correct for the hotel.
Stayed 1 night in Mar 2024
Response from Gene on 29 Mar 2024
Tom -I am so sorry we disappointed you. We are presently working on updating our web-site and other social media out-lets. We do hope to see you again in the future.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very worth the money!!!!
Stayed 1 night in Mar 2024
Response from Gene on 29 Mar 2024
Melissa -We appreciate you kind comments. I hope we see you again.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHECK IN STAFF WAS GREAT. VERY QUICK AND VERY NICE, VERY WELL DRESSED
Stayed 1 night in Mar 2024
Response from Gene on 29 Mar 2024
Jennifer -Thank you for taking time to express your thoughts about our Hotel Staff, this was greatly appreciated.Hope you come back soon!

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Gene on 29 Mar 2024
Artur -Thank you for the comment. We do love our hotel and valued guests like yourself.We hope to see you again.

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had Tesla charger which was wonderful. Super clean. Very nice. 10/10 recommend.
Stayed 1 night in Dec 2023
Response from Gene on 29 Mar 2024
Zachary -We are happy you were able to utilize the Tesla charger. We greatly appreciate your comments.Hope to see you again in the future.

10/10 Excellent

Shigana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall are stay was amazing
Stayed 2 nights in Feb 2024
Response from Gene on 29 Mar 2024
Shigana -We are so happy you had an amazing stay. Looking forward to seeing you again in the future.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gene on 3 Apr 2024
Thanks for the awesome rating. Hope to see you again in the near future

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gene on 3 Apr 2024
Thanks for the awesome rating. Hope to see you again in the near future

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Romel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and safe
Stayed 1 night in Jan 2024
Response from Gene on 29 Mar 2024
Romel -Thank you for your comments regarding our Hotel. We are looking forward to having you visit us again in the future.

8/10 Good

Justin, Lawrenceburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overall. Room showed some age but very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Desri

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome experience will definitely be back
Stayed 1 night in Dec 2023

8/10 Good

Bill

Stayed 1 night in Jan 2024
Response from Gene on 3 Apr 2024
Thank you! How can we make it a 5 on your next visit?

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnite visit
This hotel is a gem! The layout reminds me of a suite! Two separate areas with tv’s are really nice! Clean and comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

Kyli

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Taren

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Katlyn

Stayed 1 night in Jan 2024

10/10 Excellent

Kyli

Stayed 1 night in Jan 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great however…
The room was amazing but breakfast was not all that great. I am a vegetarian and the breakfast buffet was not that great. The only thing I could eat were the potatoes. I also felt that there were not a lot of options for the cost of the buffet. Overall the stay was great no other issues. It was quiet and peaceful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, and an excellent value. Best price in the Polaris area, and a very nice hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Stevem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Gene on 3 Apr 2024
Thanks for the awesome rating. Hope to see you again in the near future

8/10 Good

ray

Stayed 1 night in Dec 2023

10/10 Excellent

Mamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gene on 3 Apr 2024
Thanks for the awesome rating. Hope to see you again in the near future

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
I’m routinely out in a room that is all the way at the end of the hallway. If I booked directly I would be placed close to the elevators.
Stayed 1 night in Dec 2023

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and convenient to shopping and restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

LEAH

Stayed 1 night in Nov 2023