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Palm Heights

Photo gallery for Palm Heights

Featured image
On the beach, beach bar
On the beach, beach bar
On the beach, beach bar
2 outdoor pools, free pool cabanas, pool umbrellas

Overview of Palm Heights

Palm Heights

4 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
747 West Bay Road, Seven Mile Beach

Explore the area

  • Popular LocationGovernor's Beach5 min walk
  • Popular LocationCayman Crazy Golfing Mini Golf9 min walk
  • Popular LocationCamana Bay12 min walk
  • AirportGeorge Town (GCM-Owen Roberts Intl.)7 min drive

Choose dates to view prices

About this area

Seven Mile Beach

Located in Seven Mile Beach, Palm Heights is in the entertainment district and on the beach. Galleria Plaza and The Strand Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barker's National Park and Seven Mile Beach. Cayman Crazy Golfing Mini Golf and Cayman Maritime Treasure Museum are also worth visiting.

What's nearby

  • Galleria Plaza - 5 min walk
  • Governor's Beach - 5 min walk
  • The Strand Shopping Center - 6 min walk
  • Cayman Crazy Golfing Mini Golf - 9 min walk
  • Camana Bay - 12 min walk

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 7 min drive

Restaurants

  • Tillie's — 1 min walk
  • Resident's Lounge — 1 min walk
  • Blue Cilantro - 4 min walk
  • Luca - 5 min walk
  • Agua Restaurant - 5 min walk

About this property

Palm Heights

Upscale hotel on the beach, with 2 outdoor swimming pools
At Palm Heights, hit the beach, dine on-site at Tillie's or enjoy a drink at one of the hotel's 2 bars/lounges. All 52 soundproofed rooms feature free WiFi and pillowtop beds. Smart TVs with cable channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Palm Heights offers 52 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate living rooms. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Seven Mile Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6.5-15 for adults and USD 8-20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Latvian
  • Russian
  • Spanish

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 6.5 and USD 15 for adults, and USD 8 and USD 20 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 161 out of 178 reviews
5 - Excellent 90%
Rating 4 - Good. 14 out of 178 reviews
4 - Good 8%
Rating 3 - Okay. 2 out of 178 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 178 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 178 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Stayed 7 nights in Jan 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful warm boutique-like hotel. Gorgeous beach front, the best customer service, amazing, fresh food at Tillies. Can’t wait to go back!
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Food at Tillie's was excellent. Staff was excellent. Location and Hotel were excellent. Hope to return
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel on 7mile beach
We had an amazing experience staying at the Palm Heights in March, 2020. All of the staff were very friendly and helpful. We felt like royalty staying at the Palm Heights. The suite that we stayed in was oceanfront view, spacious and clean. The hotel is situated right on the beach. It has a great restaurant where we ate breakfast and lunch every day of our stay. I would highly recommend this hotel to anyone wanting to stay on Seven Mile Beach.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Heights
Best spot on Seven Mile Beach! Beautiful boutique hotel. Service was amazing. Highly recommend. Will be back!
Stayed 3 nights in Mar 2020