Colonia Adolfo López Mateos Holidays from £898

I have been to "all-inclusives" as well as just boutique hotels. I understand both benefits. I won't come back here. $10 bottles of water, overpriced food. I was nickel and dimed for everything. The mini fridge was stuffed so full of $5-$20 drinks that we just took their stuff out and put it back at the end of the week. The shower curtain fell down on the first day, (they promptly fixed it). The chairs in the room were so uncomfortable that they literally could not be used for more than a few minutes. There was a "do not disturb" sign was a couple of yarn knots on a string, that everyone ignored. One day the bartender came knocking because the $20 I paid with had a teeny tiny ink mark on it. The other days we were disturbed by a woman checking to see if the art work on the walls was still there. The spa was good, the food was good, (service sucks), and the pools were great. I won't stay here again. All n all, I'd say for the money, go to "Dreams" or "Secrets". It's a couple hundred more, but it'll be cheaper on the back end. It was just weird.

Great variety in food and excellent

This is our second time staying here since February of this year. Totally love this place, been coming to Cozumel for over 40 years, I was so impressed with the staff and really everything from the restaurants to the snack bars across the street. All I can say is WOW. Should be back in October for dia de los Muertos celebration. See y’all soon and Thanks Again

The staff was great al the time, specially Gerry and Victoria, they make us feel comfortable at any moment. Great staff awesome property

It was a time share hotel. The other pool that was not the preferred pool was a lot more fun then the preferred one. The buffet was just nasty. The restaurant by the pier was definitely the best place to eat. The drinks were good all around. Our shower flooded the restroom. The room above us also leaked down our shower wall. Never used room service so I can’t speak on that. The weight staff and waitresses were actually pretty good everywhere we went. We did get good service on cleaning our room every day. I can’t remember the name of the restaurant by the other pool in the back of the resort, but it was actually good too. Entertainment not so much. I do not drink coffee, but my husband does and he loved the coffee shop.