Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Mercure Hotel Severinshof Köln City

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Featured image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
LCD TV

Overview of Mercure Hotel Severinshof Köln City

UNESCO Sustainable Property

Mercure Hotel Severinshof Köln City

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationChocolate Museum10 min walk
  • Popular LocationMuseum Ludwig17 min walk
  • Popular LocationCologne Cathedral17 min walk
  • AirportCologne (CGN-Cologne - Bonn)13 min drive

Choose dates to view prices

About this area

Cologne

Located in Cologne's Innenstadt neighbourhood, Mercure Hotel Severinshof Köln City is in the city centre and near the airport. Wallraf-Richartz-Museum and Romano-Germanic Museum are cultural highlights, and some of the area's notable landmarks include Alter Markt and Cologne Cathedral. Looking to enjoy an event or a match? See what's going on at LANXESS Arena or RheinEnergieStadion. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • St Maria im Kapitol - 9 min walk
  • Chocolate Museum - 10 min walk
  • Haymarket - 11 min walk
  • Museum Ludwig - 17 min walk
  • Cologne Cathedral - 17 min walk

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne Süd Station - 3 min drive
  • Cologne - Bonn Airport (CGN) - 13 min drive

Restaurants

  • Waidmeister - 4 min walk
  • Der Weltmeister - 4 min walk
  • Meat.ing - 5 min walk
  • Okinii - 5 min walk
  • Rheinau - 6 min walk

About this property

Mercure Hotel Severinshof Köln City

Eco-friendly Cologne hotel in Innenstadt, near Wallraf-Richartz-Museum
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. All 253 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and coffee makers.
Mercure Hotel Severinshof Köln City offers 253 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 414 out of 994 reviews
5 - Excellent 42%
Rating 4 - Good. 448 out of 994 reviews
4 - Good 45%
Rating 3 - Okay. 98 out of 994 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 994 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel taking advantage of covid.
Only one member of staff on reception due to covid shortage of staff all round room not servived . Reception large enough for more staff .long cue , feel hotel using covid as a way to cut staff who are over worked ,hotel saving money but not passing on savings to paying customers for poor service.
Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great walkable location, train next door, if you sleep light ask for the other side, but wasn’t bad. Staff were German friendly, it was carnival so it was crazy. Bar in the hotel is good but not a fully stocked place but the bar staff were very nice.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a good size, comfortable and very clean. I didn't utilize a lot of the amenities but I know there are lots available. My only concern involving the room was the bathtub in my room. It had high sides and seemed to be raised above the bathroom floor. I am in my 40s and I found it tricky to get in and out safely. Somebody with mobility challenges might find this a problem. This is not a criticism - but might be helpful info for some. Staff were friendly, knowledgeable and professional. The main draw for me was the location. I was attending a trade fair at the Koelnmesse. There is a train stop literally outside the hotel. It's a very quick two-stop ride to the trade fair. Extremely convenient. I also love the neighborhood the hotel is located in. Lots of shops and restaurants on a very pedestrian friendly street. Overall highly recommended.
Stayed 5 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a warm welcome and stay. Our suite was spacious enough for our small children and it accommodated all of our needs nicely. My parents were placed in a room next door and they loved they were satisfied as well. You wouldn’t be able to tell we were next to the train station with how quiet it was in the room. Photo is of the view from our room.
Stayed 2 nights in Dec 2019

5/5 Excellent

Stayed 2 nights in Dec 2019