Title: Mercure Hotel Köln Belfortstraße Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=821&destination=Cologne%2C+North+Rhine-Westphalia%2C+Germany&selected=519830&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hotel Köln Belfortstraße Escape to an eco-friendly haven near Cologne Zoo. Unwind with a drink at the bar or soak up some sun by the pool. ## Photo gallery for Mercure Hotel Köln Belfortstraße ![Daily buffet breakfast (EUR 25 per person) - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/7bbbfc0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/60ab5831.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/581b7dbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/c59f99a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Mercure Hotel Köln Belfortstraße (Cologne)](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/2a91c0ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £82 includes taxes & fees 26 Apr - 27 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=519830&PinnedHotelID=519830&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Double Room, 1 Double Bed ![Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/0e3b7120.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 8.6 Excellent 13 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, Annex Building ![Standard Twin Room, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/d4df391f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Annex Building 8.6 Excellent 16 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Room, 1 Single Bed, Annex Building ![Standard Room, 1 Single Bed, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/e245b71a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Annex Building 8.6 Excellent 4 reviews - 215 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Apartment, 1 Double Bed ![Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/520000/519900/519830/2b8583b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Double Bed 8.6 Excellent 10 reviews - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCologne-Hotels-Mercure-Hotel-Koln-Belfortstrae.h519830.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCologne-Hotels-Mercure-Hotel-Koln-Belfortstrae.h519830.Hotel-Information) ## About the area Located in Innenstadt, a neighbourhood in Cologne, Mercure Hotel Köln Belfortstraße is near a metro station. Hohenzollern Bridge and Cologne Cathedral are notable landmarks, and some of the area's popular attractions include Cologne Zoo and Kleinbahn im Rheinpark. Enjoy an event or a match at LANXESS Arena, and consider making time for Phantasialand—a top attraction that's not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Cologne travel guide](https://www.expedia.co.uk/Cologne.dx179998) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.95229%2C6.96370&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Kgvl3TcIGOWHm2d5PBLPl407zvI=) Belfortstrasse 9, Cologne, NW, 50668 ### What's nearby - ![Cologne Zoo](https://images.trvl-media.com/place/6073503/a2f0600d-5105-4a23-b217-995d38d76d90.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cologne Zoo 11 min walk \- 0.6 miles - ![Cologne Cable Car](https://images.trvl-media.com/place/6272978/eabb05d1-07c8-44f8-84bd-82d53e0e0340.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cologne Cable Car 11 min walk \- 0.6 miles - ![Media Park center, Cologne, Germany](https://images.trvl-media.com/place/6264430/8ab1b158-d5a7-4dc7-82c6-25698ec578f5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) MediaPark 12 min walk \- 0.7 miles - ![City-panorama of Cologne at dusk, Rhine, Hohenzollern Bridge, cathedral, the Musical Dome, Colonius TV tower, Cologne, North Rhine-Westphalia, Germany, Europe](https://images.trvl-media.com/place/6123379/087742c2-3013-4191-84ab-2e1471c3528c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Musical Dome 15 min walk \- 0.8 miles - ![Cologne Cathedral](https://images.trvl-media.com/place/6073475/9f33fca1-cadc-4e74-a220-f367b3aa02b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cologne Cathedral 18 min walk \- 1.0 mile ### Getting around - Reichenspergerplatz U-Bahn 3 min walk - Hansaring Station 12 min walk - Cologne - Bonn Airport (CGN) 14 min drive ### Restaurants - The Bistro 8 min walk - Max Stark 5 min walk - Curios 5 min walk - Café Weissenburg 5 min walk - Toddy Tapper 6 min walk ## About this property ### Mercure Hotel Köln Belfortstraße Upscale hotel near Cologne Zoo Located close to Kleinbahn im Rheinpark and Cologne Cable Car, Mercure Hotel Köln Belfortstraße provides a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre. Other perks at this hotel include: - An indoor pool, along with sunloungers - Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge) - A gift shop, luggage storage and a 24-hour front desk - Newspapers in the reception, a vegetable garden and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 128 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - LED TVs with premium channels - Wardrobes/cupboards, highchairs and coffee/tea makers ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/18000000/17420000/17413900/17413820/5c4434af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Köln City Süd Innenstadt - Free Wi-Fi - Restaurant - Breakfast available - Parking available 8.4 Very good 1,000 reviews £60 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=17413820&PinnedHotelID=17413820&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2140000/2131100/2131012/68eedb86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Köln City Mediapark Innenstadt - Free Wi-Fi - Restaurant - Breakfast available - Parking available 8.4 Very good 1,002 reviews £63 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2131012&PinnedHotelID=2131012&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/1000000/10000/1000/939/0c6d230c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lindner Hotel Cologne City Plaza, part of JdV by Hyatt Innenstadt - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,000 reviews £80 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=939&PinnedHotelID=939&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/72000000/71420000/71411200/71411194/eac07b72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn – the niu, Mill Cologne Mülheim by IHG Mülheim - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 302 reviews £64 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=71411194&PinnedHotelID=71411194&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/1000000/910000/903900/903871/5f179520.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Köln City Innenstadt - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,000 reviews £92 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=903871&PinnedHotelID=903871&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/19400/19314/0fa0dffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Steigenberger Hotel Köln Innenstadt - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,002 reviews £90 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=19314&PinnedHotelID=19314&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5430000/5429300/5429298/8087c330.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel One Köln-Altstadt Innenstadt - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 597 reviews £79 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=5429298&PinnedHotelID=5429298&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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EUR 25 for adults and EUR 25 for children ### Things to do - Full-service spa - Gym - Indoor pool ### Family friendly - High chair - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1971 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Renovated entire property - August 2015 - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Select Comfort mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LED TV with premium digital channels ### Food and drink - Coffee/tea maker - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 22 December and 28 December. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 17.85 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Food and water bowls are available ### Children and extra beds Children are welcome Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for EUR 42 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 5.35 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children - Self-parking fee: EUR 24 per day - Pet fee: EUR 17.85 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 42 per night - Spa fee: EUR 4 per person per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as Park Inn Radisson Belfortstrasse Park Inn Radisson Köln Belfortstrasse Park Inn Radisson Köln Belfortstrasse Cologne Park Inn Radisson Köln Belfortstrasse Hotel Park Inn Radisson Köln Belfortstrasse Hotel Cologne Mercure Hotel Köln Belfortstraße Cologne Mercure Koln Belfortstraße Mercure Köln Belfortstraße Cologne Mercure Köln Belfortstraße Mercure Hotel Köln Belfortstraße Hotel Mercure Hotel Köln Belfortstraße Cologne Mercure Hotel Köln Belfortstraße Hotel Cologne ## Frequently asked questions ### Does Mercure Hotel Köln Belfortstraße have a pool? ### How much does it cost to stay at Mercure Hotel Köln Belfortstraße? ### Is Mercure Hotel Köln Belfortstraße pet-friendly? ### How much is parking at Mercure Hotel Köln Belfortstraße? ### What time is check-in at Mercure Hotel Köln Belfortstraße? ### What time is check-out at Mercure Hotel Köln Belfortstraße? ### Where is Mercure Hotel Köln Belfortstraße located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Hotel Köln Belfortstraße Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 238 8 - Good 292 6 - Okay 117 4 - Poor 40 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Joanne 10 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Lovely warm pool, kind and helpful staff.nice and clean room 💓 ##### Joanne Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Duco Wiebe 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Good service and great breakfast. We stayed in a apartment and it was spacious and comfortable. ##### Duco Wiebe Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Helen 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing. ##### Helen Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Johannah 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast options and friendly staff! ##### Johannah Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Allan 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip ##### Allan Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Mark 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff. ##### Mark Stayed 3 nights in Dec 2023 Verified ### 10/10 Excellent #### Kraythen 5 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice. ##### Kraythen Stayed 2 nights in Nov 2023 Verified ### 4/10 Poor #### Brendan Sohrab 22 Mar 2026 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Positives: clean and in a quiet area Negatives: maybe this hotel would have been fine had it not been for a terrible first impression that then meant finding fault with things normally would just have been ignored. On arrival, checked in and told would be staying in the less-than-appealing-looking block the other side of the road (no reception, bar or pool or anything there). Then told am staying in a room on fourth floor and then told the lift is not working. There was no email about this in advance, or message via Expedia. This was not a problem but the fact they had not even bothered to check or update me in advance was lazy practice by Mercure management. The feeling it left me with was that they did not really care about having me as a guest and that feeling persisted the next time I interacted with a member of staff in check-out; who did not even bother to ask me how my stay was. It just gave the impression of a hotel where the culture is one of not really being that bothered at all about customer service. So I can also say that my room smelt of drains, had to phone for the WiFi password, the bed was uncomfortable, the two pillows provided had the structural integrity of a melting block of ice and ice would have been nice as, inevitably, the air conditioner did not work. The hotel did offer me a free drink at the bar on arrival because the lift was broken. The bar was unstaffed at that point, so meaningless. Book elsewhere. ##### Brendan Sohrab Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Marilyn 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, modern, great breakfast! Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time. ##### Marilyn Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Lori 3 Jun 2025 Liked: Cleanliness, property conditions & facilities It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm. ##### Lori Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Maurits 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast ##### Maurits Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Philip 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again ##### Philip Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Alastair Kennedy 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Greta location, facilities and staff. Family friendly. We had a great time! ##### Alastair Kennedy Stayed 6 nights in Jul 2024 Verified ### 10/10 Excellent #### Amanda 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean comfortable and contemporary hotel A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful. ##### Amanda Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Ola 6 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent, staff were extremely brilliant and helpful. ##### Ola Stayed 4 nights in Jul 2023 Verified ### 8/10 Good #### Padmanabha 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread. ##### Padmanabha Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Adrian 1 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful room and location! Spacious apartment for our family of 4\. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it! ##### Adrian Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Paul 7 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant Stay This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side. ##### Paul Stayed 3 nights in Aug 2024 Verified ### 6/10 Okay #### Ros 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities ##### Ros Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Rasmus 30 Jan 2024 Liked: Staff & service #### Good and solid We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool ##### Rasmus Stayed 3 nights in Jan 2024 Verified ### 10/10 Excellent #### Dee 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al ##### Dee Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Yaruk 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful. ##### Yaruk Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Michael 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful location, 15 mins walk from station Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it. ##### Michael Stayed 3 nights in Sep 2023 Verified ### 6/10 Okay #### Shene 1 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees. ##### Shene Stayed 2 nights in Jul 2024 Verified ### 6/10 Okay #### Yousef 26 Apr 2024 Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. 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