Title: Hotel Palazzo San Lorenzo & SPA Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palazzo San Lorenzo & SPA ![Interior](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/1af45070.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/8e3bea51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, Turkish bath/hammam](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/bea252c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite Deluxe Spa Access | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/51b0c695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/c2b7c7cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury VIP Access 9.4 ### Exceptional ### Historic elegance with serene retreat Surrounded by the charm of a historic ancient town, this property offers a serene retreat with beautifully designed outdoor spaces. Indulge in included spa visits, a relaxing pool area, and a delightful breakfast buffet, ensuring a luxurious and rejuvenating stay. ## Popular amenities - - - - Hot tub - Bar - Parking available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3474921&PinnedHotelID=3474921&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/2869de50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Private bathroom Bidet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/7669e2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Private bathroom Bidet Rainfall showerhead Hairdryer - 269 sq ft - Sleeps 3 - 1 Double Bed ![Deluxe Room | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/933a0477.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Private bathroom Bidet Rainfall showerhead Hairdryer - 323 sq ft - Sleeps 3 - 1 Double Bed ![Triple Room | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/ec93099d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Private bathroom Bidet Rainfall showerhead Hairdryer - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![Junior Suite (SPA Access) | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/6983d754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (SPA Access) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Bathrobes - 377 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/2869de50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Jetted bath Private bathroom Hairdryer Bidet - 215 sq ft - Sleeps 1 - 1 Double Bed ![In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/7669e2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Jetted bath Private bathroom Hairdryer Bidet - 269 sq ft - Sleeps 1 - 1 Double Bed ![Classic Suite (SPA Access) | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/8c04c947.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite (SPA Access) ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Free minibar items Flat-screen TV Separate bedroom Rainfall showerhead - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Family Room | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/7f948f5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Rainfall showerhead Hairdryer Private bathroom Shower/bath combination - 753 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Junior Suite Deluxe Spa Access | In-room safe, individually decorated, desk, soundproofing](https://images.trvl-media.com/lodging/4000000/3480000/3475000/3474921/8bbe824b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Deluxe Spa Access 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Jetted bath Bidet Private bathroom Hairdryer - 431 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FColle-Di-Val-DElsa-Hotels-Hotel-Palazzo-San-Lorenzo-SPA.h3474921.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FColle-Di-Val-DElsa-Hotels-Hotel-Palazzo-San-Lorenzo-SPA.h3474921.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.42132%2C11.11309&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OzMzwZ5IfUzc8hhm8jrk1D-6f84=) Via Gracco Del Secco 113, Colle di Val d'Elsa, SI, 53034 #### What's nearby - Colle di Val d'Elsa Cathedral - 8 min walk - 0.5 miles - Ranuccio Bianchi Bandinelli Archeological Museum - 8 min walk - 0.5 miles - Museo del Cristallo di Colle di Val d'Elsa - 13 min walk - 0.7 miles - Alta Val d'Elsa River Park - 16 min walk - 0.9 miles - Sentierelsa Trail - 19 min walk - 1.1 miles #### Getting around - Monteriggioni Badesse Station - 18 min drive - Peretola Airport (FLR) - 51 min drive #### Restaurants - ‪Santa Caterina Cafe' - ‬4 min walk - ‪Il Torrione - ‬3 min walk - ‪Caffe Garibaldi - ‬14 min walk - ‪L'angolo di Sapia - ‬7 min walk - ‪Ristorante "Il Frantoio - ‬7 min walk ## About this property ### Hotel Palazzo San Lorenzo & SPA Luxury upscale hotel near Museo del Cristallo di Colle di Val d'Elsa Located close to Piazza della Cisterna and Monteriggioni Castle, Hotel Palazzo San Lorenzo & SPA provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a body scrub, a body treatment or a body wrap at Spa San Lorenzo, the on-site spa. Be sure to enjoy a meal at Sopra le Mura, the on-site restaurant. In addition to a bar and a steam room, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Self-parking (surcharge), an electric car charging station and luggage storage - Meeting rooms, a front desk safe and a 24-hour front desk - Smoke-free property, a banquet hall and free newspapers Room features All 54 individually decorated rooms feature thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 40-inch flat-screen TVs with Netflix, streaming services and satellite channels - Daily housekeeping and desks ## Similar properties ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1220000/1216500/1216478/288cff0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Borgo di Cortefreda Relais Barberino Tavarnelle - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 476 reviews £63 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1216478&PinnedHotelID=1216478&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3770000/3763200/3763111/72cf22f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Sabolini Colle di Val d'Elsa - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 188 reviews £85 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3763111&PinnedHotelID=3763111&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch, dinner served; Italian cuisine, pool views ](https://images.trvl-media.com/lodging/1000000/530000/527600/527532/69a3ac66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Borgo San Luigi Monteriggioni - Pool - Breakfast included - Pet-friendly - Kids pool 9.2 Wonderful 400 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=527532&PinnedHotelID=527532&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/860000/852400/852305/e65a78e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Siena Scacciapensieri - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 576 reviews £99 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=852305&PinnedHotelID=852305&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/897600/897561/98a56ee9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano - Pool - Breakfast included - Pet-friendly - Kids pool 8.6 Excellent 419 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=897561&PinnedHotelID=897561&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1530000/1521600/1521591/3fc35bbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sovestro San Gimignano - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 285 reviews £107 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1521591&PinnedHotelID=1521591&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314959/f531fd35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Leon Bianco San Gimignano City Centre - Hot tub - Free WiFi - Air conditioning - Gym 9.4 Exceptional 572 reviews £106 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=1314959&PinnedHotelID=1314959&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/520400/520321/b15846ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais Della Rovere Colle di Val d'Elsa - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 243 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=520321&PinnedHotelID=520321&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1500000/1492200/1492186/179b0486.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Poderi Arcangelo San Gimignano - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 326 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1492186&PinnedHotelID=1492186&HadPinnedHotel=true®ionId=-1&adults=2) ![Turkish bath/hammam, body treatments, body scrubs, facials](https://images.trvl-media.com/lodging/1000000/900000/892600/892517/de7e649e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Il Piccolo Castello Monteriggioni - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 335 reviews £87 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=892517&PinnedHotelID=892517&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free offsite parking within 150 metres - Uncovered parking on site (EUR 15 per night; includes in/out privileges) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Sopra le Mura ### Things to do - Full-service spa - Hot tub - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Turkish bath ### Accessibility - Hardwood flooring in room - No lift ### More - 1 building - 2 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with satellite channels - Netflix - Streaming services ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 20 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Uncovered self-parking fee: EUR 15 per night (in/out privileges) - Pet fee: EUR 30 per pet, per stay - Service animals are exempt from fees - Facilities fee: EUR 25 per person, per day and includes use of: sauna; hot tub; spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector Property Registration Number IT052012A1SITL7BQA If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 14 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Palazzo San Lorenzo Palazzo San Lorenzo Colle di Val d'Elsa Palazzo San Lorenzo Hotel Palazzo San Lorenzo Hotel Colle di Val d'Elsa Palazzo San Lorenzo Hotel Colle Di Val d\`Elsa Palazzo San Lorenzo Italy/Colle Di Val D'Elsa, Province Of Siena Palazzo San Lorenzo Palazzo San Lorenzo & Spa Hotel Palazzo San Lorenzo SPA Hotel Palazzo San Lorenzo & SPA Hotel Hotel Palazzo San Lorenzo & SPA Colle di Val d'Elsa Hotel Palazzo San Lorenzo & SPA Hotel Colle di Val d'Elsa ## Frequently asked questions ### Is Hotel Palazzo San Lorenzo & SPA pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Palazzo San Lorenzo & SPA? > Self-parking is available for EUR 15 per night. There is free parking nearby. ### What time is check-in at Hotel Palazzo San Lorenzo & SPA? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Palazzo San Lorenzo & SPA? > Checkout is at 11:00 AM. ### Where is Hotel Palazzo San Lorenzo & SPA located? > Situated in the historical district, this luxury hotel is 0.7 mi (1.1 km) from Museo del Cristallo di Colle di Val d'Elsa, and within 9 mi (15 km) of Monteriggioni Castle and Piazza della Cisterna. Castello di Monsanto and Cathedral of Volterra are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Palazzo San Lorenzo & SPA Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 303 8 - Good 112 6 - Okay 13 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### George 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel and spa. Excellent amenities and modern luxuries. ##### George Stayed 1 night in Nov 2025 ### 10/10 Excellent #### George 7 Nov 2025 Beautiful classic hotel. Plenty of 5 star amenities and services. Definitely would recommend ##### George Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Nancy 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely pool and grand breakfast helped make our stay enjoyable. ##### Nancy Stayed 3 nights in Jun 2025 ### 8/10 Good #### Calliope 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Large, clean room. Free parking in private parking area for guests. Nice overall. ##### Calliope Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jerri 4 Nov 2025 Liked: Cleanliness, property conditions & facilities Lovely hotel with a true old palace feel. Staff was very helpful and attentive. Room was large with two comfortable beds as requested. The hotel has a very nice restaurant for dinner as well as a large breakfast room with a delicious breakfast buffet. The property has an outdoor pool and ample outdoor seating as well as a parking lot. We did not use the spa. We would definitely return. ##### Jerri Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities What a beautiful hotel. ##### Maria Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Luc 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, good food and nice facilities. Located at the entrance of the historic center where you can find good restaurants. ##### Luc Stayed 2 nights in May 2025 ### 10/10 Excellent #### JULISSA 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and area. ##### JULISSA Stayed 1 night in Nov 2024 ### 8/10 Good #### Maria 4 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location to relax and also walk around the old town or drive around the nearby towns. ##### Maria Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Julie 29 May 2025 Liked: Cleanliness, property conditions & facilities Amazing property in the old castle. Beautiful rooms, nice, airy and spacious. Great location in town, close to many restaurants and shops. Has beautiful views, great pool and friendly staff. Breakfast could have been better, but overall was not bad. Would stay there again. ##### Julie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Gail 9 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the pool, the breakfast and the room ##### Gail Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Carol L 29 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### A definite gem The hotel is lovely, well situated and walking distance from town and good restaurants Beds were comfortable and quality sheets and towels, breakfast buffet was plentiful and filled with fresh fruit and vegetables, pastries ![](https://a.travel-assets.com/ugc/hotel-reviews/bafd9eaa-bee1-494e-acf6-c595934ee541-1753780110563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5480dac7-36a9-4bfb-a123-8086ff82b524-1753780110489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cee91257-6d0e-4268-b576-cb135cdd7639-1753780110821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc4187cc-fd78-4816-8225-ea7a9a87c86f-1753780110480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carol L Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Vickneswaran 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely stunning. Just gorgeous and the staff were amazing!! An easy 10 out of 10. ##### Vickneswaran Stayed 1 night in May 2025 ### 10/10 Excellent #### JULISSA 17 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, great location, amazing spa and services, great buffet breakfast, great service, can’t wait to return! ##### JULISSA Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Jw 13 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property with great spa facilities ##### Jw Stayed 5 nights in Apr 2024 ### 8/10 Good #### Honggang 3 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the hotel is in a historic ancient town, very nice, highly recommended ##### Honggang Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Jennifer 21 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful location ##### Jennifer Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Carole 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the location and relaxation ##### Carole Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Jeffrey 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa visits were included in our room rate, very relaxing facilities, clean, excellent. ##### Jeffrey Stayed 4 nights in Jul 2024 ### 8/10 Good #### Charles 28 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Spacious rooms, clean property, nice outdoor spaces and the parking is a huge plus. ##### Charles Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Fernanda 20 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Rooms are good size ##### Fernanda Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Lovely hotel, room was a great size, the staff were really friendly and the breakfast was great too. Couldn’t fault ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### ami 11 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Wonderful hotel, great service and amazing location ##### ami Stayed 4 nights in Oct 2023 ### 8/10 Good #### Steven 27 Sept 2025 Liked: Cleanliness, property conditions & facilities Generally the rooms were clean. Breakfast offered a wide selection of items including meats, cheeses, salads, and sweets. The eggs were not good and did not offer option for fried/ specially made eggs. Staff was friendly and quick to get you you coffee or anything you wanted. I do feel the the way the rooms are represented on line are a misrepresentation of what the rooms really look like. They are not as modern as you might believe and while the are clean they are not as pristine as represented and are in need of upgrades/renovation. It is a pleasant enough hotel, just was expecting more from a 4 star hotel. ##### Steven Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Valentenia 14 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property ##### Valentenia Stayed 2 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [17 Century Farmhouse with HEATED pool, games room & aircon (EXCLUSIVE USE)](https://www.expedia.co.uk/Anghiari-Hotels-10-Discount-FOR-2020-17-Century-Farmhouse-With-Heated-Pool.h36354411.Hotel-Information) > > [Villa Il Castagno Wine & Resort](https://www.expedia.co.uk/Siena-Hotels-Villa-Il-Castagno-Wine-Resort.h21339011.Hotel-Information) > > [Sina Astor](https://www.expedia.co.uk/Viareggio-Hotels-Sina-Astor.h573657.Hotel-Information) > > [Grand Hotel Bonanno](https://www.expedia.co.uk/Pisa-Hotels-Grand-Hotel-Bonanno.h1391564.Hotel-Information) > > [Toscana Holiday Village](https://www.expedia.co.uk/Montopoli-In-Val-DArno-Hotels-Toscana-Holiday-Village.h8330824.Hotel-Information) > > [Borgo Santo Pietro](https://www.expedia.co.uk/Chiusdino-Hotels-Relais-Borgo-Santo-Pietro.h4644735.Hotel-Information) > > [Hu Park Albatros Village](https://www.expedia.co.uk/San-Vincenzo-Hotels-Park-Albatros-Village.h4140576.Hotel-Information) > > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.co.uk/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [Camplus Firenze Fortezza - Casa per Ferie](https://www.expedia.co.uk/Florence-Hotels-Camplus-Guest-Firenze.h67665965.Hotel-Information) > > [Tenuta La Bandita](https://www.expedia.co.uk/Sassetta-Hotels-Tenuta-La-Bandita.h1147278.Hotel-Information) > > [Palace Hotel](https://www.expedia.co.uk/Viareggio-Hotels-Palace-Hotel.h18611.Hotel-Information) > > [La Pace](https://www.expedia.co.uk/Forte-Dei-Marmi-Hotels-La-Pace.h3801865.Hotel-Information) > > [Hotel Mizar](https://www.expedia.co.uk/Chianciano-Terme-Hotels-Hotel-Mizar.h23963148.Hotel-Information) > > [Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection](https://www.expedia.co.uk/Monsummano-Terme-Hotels-Grotta-Giusti-Thermal-Spa-Resort-Tuscany.h904294.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.co.uk/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Pisa Tower Plaza](https://www.expedia.co.uk/Pisa-Hotels-Allegroitalia-Pisa-Tower-Plaza.h3067108.Hotel-Information) > > [Camping Village Torre Pendente](https://www.expedia.co.uk/Pisa-Hotels-Camping-Village-Torre-Pendente.h6572809.Hotel-Information) > > [Locanda In Tuscany](https://www.expedia.co.uk/Castiglione-DOrcia-Hotels-Locanda-In-Tuscany.h13085760.Hotel-Information) > > [Resort Capalbio](https://www.expedia.co.uk/Capalbio-Hotels-Resort-Capalbio.h2784939.Hotel-Information) > > [Agriturismo Il Casalino](https://www.expedia.co.uk/Civitella-Paganico-Hotels-Agriturismo-Il-Casalino.h24337567.Hotel-Information) > > [PuntAla Camp & Resort](https://www.expedia.co.uk/Castiglione-Della-Pescaia-Hotels-PuntAla-Camp-Resort.h6890097.Hotel-Information) > > [Cappuccina Country Resort](https://www.expedia.co.uk/San-Gimignano-Hotels-Relais-Cappuccina-Ristorante-Hotel.h1343502.Hotel-Information) > > [Tenuta Fattoria Vecchia](https://www.expedia.co.uk/Scansano-Hotels-Tenuta-Fattoria-Vecchia.h24139391.Hotel-Information) > > [CASTEL DEL PIANO- Exclusive Castel with Pool](https://www.expedia.co.uk/Licciana-Nardi-Hotels-CASTEL-DEL-PIANO-Exclusive-Castel-With-Pool.h56203051.Hotel-Information) > > [Eden Rock Resort](https://www.expedia.co.uk/Florence-Hotels-Eden-Rock-Resort.h1723244.Hotel-Information) > > [Hu Norcenni Girasole Village](https://www.expedia.co.uk/Figline-E-Incisa-Valdarno-Hotels-Norcenni-Girasole-Village.h3530075.Hotel-Information) > > [The Sense Experience Resort - Preferred Hotels & Resorts](https://www.expedia.co.uk/Follonica-Hotels-The-Sense-Experience-Resort.h31888190.Hotel-Information) > > [Hu Montescudaio Village](https://www.expedia.co.uk/Montescudaio-Hotels-Camping-Village-Montescudaio.h42358598.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.co.uk/Viareggio-Hotels-Grand-Hotel-Royal.h27947.Hotel-Information) > > [Villa Olmi Firenze](https://www.expedia.co.uk/Bagno-A-Ripoli-Hotels-Villa-Olmi-Firenze.h1441538.Hotel-Information)