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Reviews of ibis Coimbatore City Centre Hotel

3 out of 5
ibis Coimbatore City Centre Hotel
Lakshmi Mills Junction, Puliakulam Road, Coimbatore, Tamil Nadu

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 64 reviews" "
Rating 8 - Good. 21 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Stayed 2 nights in Mar 2024

10/10 Excellent

Suresh

Stayed 1 night in Feb 2024
Response from Krishna Kumar on 28 Mar 2024
Dear Suresh, Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Krishna Kumar Front Office Manager

6/10 Okay

BHARAT SAI

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Krishna Kumar on 28 Feb 2024
Dear Bharat, Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Ajit Jose General Manager ibis Coimbatore City Centre

10/10 Excellent

Vijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clean rooms.
Stayed 2 nights in Jan 2024
Response from Krishna Kumar on 10 Feb 2024
Dear Vijah,It has been our pleasure to welcome you at IBIS City Centre for your stay in Coimbatore. We appreciate you taking time off to share your recent experience with us.We are glad to see that you had great stay with us.Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.Warm Regards,Krishna KumarFront Office ManagerIBIS City Centre Coimbatore

8/10 Good

Akhil

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Krishna Kumar on 10 Feb 2024
Dear Akhil,It has been our pleasure to welcome you at IBIS City Centre for your stay in Coimbatore. We appreciate you taking time off to share your recent experience with us.We are glad to see that you had great stay with us.Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.Warm Regards,Krishna KumarFront Office ManagerIBIS City Centre Coimbatore

4/10 Poor

Sooraj

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Krishna Kumar on 30 Dec 2023
Dear Sooraj,Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Warm Regards,Krishna KumarFront Office Manager

10/10 Excellent

Logeshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Krishna Kumar on 30 Dec 2023
Dear Logesh,Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Warm Regards,Krishna KumarFront Office Manager

4/10 Poor

Bijall

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience. Will not stay again
Stayed 1 night in Dec 2023
Response from Krishna Kumar on 30 Dec 2023
Dear Bijall,Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Warm Regards,Krishna KumarFront Office Manager

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and the staff was very accommodating. I enjoyed breakfast every morning. Thank you for making my stay pleasant.
Stayed 5 nights in Oct 2023
Response from Krishna Kumar on 28 Nov 2023
Dear Joan, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Krishna Kumar Front Office Manager ibis Coimbatore City Centre

8/10 Good

Arun

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Krishna Kumar on 31 Oct 2023
Dear Arun, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Krishna Kumar Front Office Manager ibis Coimbatore City Centre

8/10 Good

AVINASH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel .. close to the airport a typical ibis quirkily designed one
Stayed 2 nights in Sep 2023
Response from Krishna Kumar on 29 Sept 2023
Dear Avinash,Greetings from ibis Coimbatore City Centre!We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor. We appreciate your comments regarding the food, services and specially our team. We are happy to know that we lived up to your expectation and thankful for your comments on the hospitality provided by entire team. Your feedback has been shared with them.We would look forward to welcome you soon at ibis Coimbatore City Centre.Warm RegardsAjit JOSEGeneral Manager

4/10 Poor

Dhivya

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is too costly No proper response from Helpdesk Cleanliness to be improved
Stayed 2 nights in Apr 2023
Response from Krishna Kumar on 2 May 2023
Dear Dhivya, We appreciate you taking time off to share your recent experience with us. We are much concerned to see that your experience on your recent stay with us. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Warm Regards, Krishna Kumar Front Office Manager IBIS City Centre Coimbatore

8/10 Good

Seetharaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Sandip Satange on 17 Mar 2023
Dear Seetharaman,Greetings from ibis Coimbatore City Centre!We would like to take this opportunity to thank you for taking the time to write a review on expedia. We appreciate your comments regarding the food, services and specially our team. We are happy to know that we lived up to your expectation and thankful for your comments on the hospitality provided by entire team. Your feedback has been shared with them.We would look forward to welcome you soon at ibis Coimbatore City Centre.Warm RegardsSandip SATANGEGeneral Manager

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
As usual this no frills hotel is clean, stylish and adequately comfortable. Service was friendly as well.
Stayed 1 night in Feb 2023
Response from Krishna Kumar on 8 Feb 2023
Dear Guest,It has been our pleasure to welcome you at IBIS City Centre for your stay in Coimbatore. We appreciate you taking time off to share your recent experience with us.We are glad to see that you had great stay with us.Enroll yourself as ALL member by clicking the below link to enjoy all the benefits and to stay updated on the events and happenings at the hotel.https://bit.ly/3DnlKhoThank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.Warm Regards,Krishna KumarFront Office ManagerIBIS City Centre Coimbatore

6/10 Okay

rajen

Stayed 1 night in Jan 2023
Response from Krishna Kumar on 29 Jan 2023
Dear Rajen, We appreciate you taking time off to share your recent experience with us. We are much concerned to see that your experience on your recent stay with us. I sincerely request you to write us the mail about your recent experience to h8096-fo@accor.com At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Warm Regards, Krishna Kumar Front Office Manager IBIS City Centre Coimbatore

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great 👍
Stayed 2 nights in Jan 2023
Response from Krishna Kumar on 29 Jan 2023
Dear Preeti,It has been our pleasure to welcome you at IBIS City Centre for your stay in Coimbatore. We appreciate you taking time off to share your recent experience with us.We are glad to see that you had great stay with us.Enroll yourself as ALL member by clicking the below link to enjoy all the benefits and to stay updated on the events and happenings at the hotel.https://bit.ly/3DnlKhoThank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.Warm Regards,Krishna KumarFront Office ManagerIBIS City Centre Coimbatore

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good standard, very maintained
Stayed 1 night in Sep 2022
Response from Krishna Kumar on 9 Oct 2022
Dear Ravi, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Krishna KUMAR Front Office Manager

6/10 Okay

Sridhar

Business traveller
Disliked: Property conditions & facilities
Dining good. Negatives: window blinds not working, sodden towels, wake up call given 15 minutes after the scheduled time
Stayed 1 night in Jul 2022
Response from Krishna Kumar on 28 Jul 2022
Dear Sridhar, Thank you for choosing IBIS City Centre for your stay in Coimbatore. We appreciate you taking time off to share your recent experience with us. We have made a note of the Negatives which has been mentioned and we will work on the same. We look forward to serve you whenever travel brings you to Coimbatore. Warm Regards, Krishna Kumar Front Office Manager IBIS City Centre Coimbatore Tamil Nadu, India

8/10 Good

Janardhanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Krishna Kumar on 28 Jul 2022
Dear Janardhanan, Thank you for choosing IBIS City Centre for your stay in Coimbatore. We appreciate you taking time off to share your recent experience with us. We are glad to see that you enjoyed the stay with us. We look forward to serve you whenever travel brings you to Coimbatore. Warm Regards, Krishna Kumar Front Office Manager IBIS City Centre Coimbatore Tamil Nadu, India

6/10 Okay

Raman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Sandip Satange on 18 Apr 2022
Dear Mr. Raman, Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Sandip SATANGE General Manager

10/10 Excellent

Ragavi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Sandip SATANGE on 2 Dec 2021
Dear Ragavi, Greetings from ibis Coimbatore City Centre! Thank you so much for taking time out to share your candid feedback, we are glad that you enjoyed your stay with us. We look forward to welcome you soon at ibis Coimbatore City Centre. Regards, Sandip SATANGE General Manager

6/10 Okay

Vishnu

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location is very good from a short business travel. Rooms are decent for 1 person but might get crowded for two.
Stayed 3 nights in Oct 2021
Response from Sandip SATANGE on 19 Nov 2021
Dear Vishnu, Greetings from ibis Coimbatore City Centre! Thank you so much for taking time out to share your candid feedback, we are glad that your stay with us was pleasant. Please be informed that Ibis as a standard has the same size of rooms and bathroom all over. We look forward to welcome you soon at ibis Coimbatore City Centre. Regards, Sandip SATANGE General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Food was very spicy, had to replace with another dish.
Stayed 1 night in Mar 2021
Response from Soumen Bhattacharjee on 17 Apr 2021
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards Soumen Bhattacharjee Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Divyesh, Chennai

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast really good. Staffs were so polite
Stayed 3 nights in Nov 2020
Response from Soumen Bhattacharjee on 24 Dec 2020
Dear Divyesh, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Soumen Bhattacharjee Assistant Front Office Manager

10/10 Excellent

Sam, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality. Nice lunch and Breakfast. Organised transport to Ooty
Stayed 1 night in Feb 2020
Response from Sandip Satange on 18 Feb 2020
Dear Sam, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Sandip Satange Hotel Manager

8/10 Good

Matthew

Stayed 3 nights in Jan 2020

6/10 Okay

Sneha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
One night transit stay
No person to help with the bags . A month ago I had asked for extra bed which he staff said we can request once we check in . Upon check in they said there is no option of extra bed. Not many toileteries given . Breakfast was good.
Stayed 1 night in Dec 2019
Response from Sandip Satange on 18 Feb 2020
Dear Sneha, Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please be informed that ibis do not have a bell service but we do not hesitate to help our guests. Apologies with regards to the entire experience you had with regards to extra bed not been given, toiletries and bell service and I will make sure to look into the same. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards Sandip Satange Hotel Manager

8/10 Good

Sarosh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is good and very cordial. They were very co-operative.
Stayed 1 night in Nov 2019

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed 2 nights in Oct 2019
Response from VenuGopal on 16 Oct 2019
Dear Mr.Harshad, Thank you for sharing your experience with us. We are happy to note that your overall stay with us was good. Hope to see you soon. Warm Regards Venu Gopal General Manager

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Excellent hotel with friendly and helpful staff. Wide choice of breakfast, lunch and dinner. Comfortable rooms with on-suite bathroom. Excellent Wi-Fi. Highly recommend the hotel.
Stayed 2 nights in Oct 2019
Response from VenuGopal on 16 Oct 2019
Dear Mr.Harshad, Thank you for sharing your experience with us. We are happy to note that your overall stay with us was good. Hope to see you soon. Warm Regards Venu Gopal General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from VenuGopal on 30 Aug 2019
Dear Sir/Mam, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Venu Gopal General Manager

10/10 Excellent

Dhanukumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Mohankumar
Wow, it was an amazing stay, staff are so good. Mohankumar, Finance Manager even dropped my colleague who didn't get taxis on time, to reach the airport, when my colleague just waived a hand. It was late evening and Mohan gave his personal time. Thanks Mohankumar.
Stayed 2 nights in Aug 2019

2/10 Terrible

guruscb

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Every thing is superb except the service !!
One of the worst experiences ever . My advise to people who want to stay here - don’t expect any kind of service in your room. No one helps you with out multiple reminders , be it water , room slippers anything God save you if you wish food in your room !! I stayed 2 nights and both the times my order was forgotten!! Never happened in any place till now !!! Once is happenstance , don’t know what you call if it’s done for the second time !!!
Stayed 2 nights in Jul 2019

10/10 Excellent

visakh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for business travellers
Room space was small when compared with other hotels. Locality and service was good. Touched by the care of the staff especially Mr venugopal, the manager.
Stayed 2 nights in Jun 2019
Response from ibis on 22 Jun 2019
Dear Guest, We would like to take this opportunity to thank you for taking the time to write a review on Expedia. It is always great to get a positive feedback.I will share your feedback with my team and am sure they will be delighted to see such a feedback. With regards to the size of the room, this is the standard Ibis room size globally. Our product is standardized across the globe and the hotels have been able to offer a world class experience at an extremely attractive price due to the complete offering. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are looking forward to welcoming you again at Ibis Coimbatore City Centre. Please do not hesitate to contact me during your next visit. Thank you once again for your valuable feedback.

8/10 Good

VINAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience. A-La-Carte cages are high not worth..... rest is absolutely in favour ....
Stayed 1 night in Jun 2019
Response from Team ibis on 16 Jun 2019
Dear Guest, We would like to take this opportunity to thank you for taking the time to write a review on Expedia. It is always great to get a positive feedback.I will share your feedback with my team and am sure they will be delighted to see such a feedback. With regards to the size of the room, this is the standard Ibis room size globally. Our product is standardized across the globe and the hotels have been able to offer a world class experience at an extremely attractive price due to the complete offering. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are looking forward to welcoming you again at Ibis Coimbatore City Centre. Please do not hesitate to contact me during your next visit. Thank you once again for your valuable feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the staff were very helpful. The size of the room was smaller to my liking.
Stayed 2 nights in May 2019
Response from VenuGopal General Manager on 30 May 2019
Dear Guest, We would like to take this opportunity to thank you for taking the time to write a review on Expedia. It is always great to get a positive feedback.I will share your feedback with my team and am sure they will be delighted to see such a feedback. With regards to the size of the room, this is the standard Ibis room size globally. Our product is standardized across the globe and the hotels have been able to offer a world class experience at an extremely attractive price due to the complete offering. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are looking forward to welcoming you again at Ibis Coimbatore City Centre. Please do not hesitate to contact me during your next visit. Thank you once again for your valuable feedback. Thanks and Regards, VenuGopal General Manager

10/10 Excellent

radim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
All great
Stayed 2 nights in Apr 2019
Response from Venu Gopal on 22 Apr 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Venu Gopal General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and good as all Ibis Hotels
very good hotel
Stayed 4 nights in Mar 2019
Response from Venu Gopal on 29 Mar 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards Venu Gopal General Manager

6/10 Okay

Shailesh, Mumbai

Liked: Cleanliness, staff & service
This is a average business hotel. The food leaves a lot to be desired. The rest can be accepted for the price. TV Volume was deliberately kept so low that you have to sit really close to watch.
Stayed 1 night in Mar 2019
Response from Venu Gopal on 31 Mar 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Coimbatore City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards Venu Gopal General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Venu Gopal on 23 Feb 2019
Dear Reviewer, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Venu Gopal General Manager

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very small room no space to move around bathroom is very small. Not wotrth for the amount what we paid.
Stayed 2 nights in Jan 2019
Response from ibis on 27 Jan 2019
Dear Guest, Thank you for sharing your stay experience with us. Please note our room size are same in all the hotels around the world as per the ibis standard.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tiny rooms
The rooms are tiny and definitely not large enough for two people. There isn't even enough room to set down two suitcases. Service and other amenities are what are to be expected of a typical business hotel.
Stayed 1 night in Jan 2019
Response from Venu Gopal on 7 Jan 2019
Dear Guest, Thank you for sharing your stay experience with us. We are happy to note that your overall experience with us was good. We hope to have you with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good service. Food is ok and found it to be more expensive than Bangalore IBIS.
Stayed 1 night in Dec 2018
Response from Venu on 31 Dec 2018
Dear Guest, Thank you for taking time to review your stay experience with us. We are happy to note that your experience with us was good. We have also noted the areas of improvement and we will surely look into that. Thank you once again. Warm Regards Venu Gopal General Manager

10/10 Excellent

Amit Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central located, quality hotel in Coimbatore
Stayed at the Ibis City Center hotel in Coimbatore for three nights. The hotel is clean, well maintained. The staff are very helpful and the breakfast is quite good. The rooms are basic and clean and a bit tiny especially the bathroom. The bed is nice and soft, the pillows a little to soft for my liking. The air conditioning worked well. The location is fantastic as in it is very centrally located but nothing much if you want to walk around and grab a bit. The staff is helpful and quick to respond. The only annoying thing, is every time you come back to the hotel you have to scan you laptop bag/any bag you have. I had to go in and out the three days, this was getting a little annoying. Otherwise a quality hotel. Would definitely recommend.
Stayed 3 nights in Dec 2018
Response from Venu Gopal on 26 Dec 2018
Dear Reviewer, We very much appreciate your comments regarding your stay at the ibis Coimbatore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Venu Gopal General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, breakfast not so great
The room was comfortable enough and the housekeeping was fine. There was no noise and the bed was comfortable. The breakfast was poor. The variety was inadequate, most of the food had turned cold and the majority of food items and cutlery not replenished at all. No live counters. Staff were disinterested.
Stayed 2 nights in Nov 2018
Response from Venu Gopal on 5 Dec 2018
Dear Guest, Thank you for taking time to tell us about your experience with us. We are sorry to note that your experience with us did not met your expectation. Please note we have taken corrective action to overcome this issue in future. I would request you to give us another opportunity to better serve you next time. Look forward to welcome you back with us. Regards Venu Gopal General Manager

10/10 Excellent

Raghu, Baroda, Gujarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location . Hospitality is excellent.Front desk handlers- Sujitra, Shourab were great. The man in Sharad who with his able team members- Priya, Bala, Senthil with their ever smiling face took care of the guests with aplomb. Over all coordinator Venugopal was very helpful.
Stayed 1 night in Nov 2018
Response from Venu Gopal on 5 Dec 2018
Dear Sir, Thank you for reviewing your stay experience with us. We are happy to note that your overall stay with us was great. We look forward to welcome you back with us.

10/10 Excellent

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, nice staff.
It was good stay.
Stayed 2 nights in Jul 2018
Response from Venu Gopal on 2 Aug 2018
Dear Guest, Thank you for choosing ibis Coimbatore City Centre. We are happy to note that your stay with us was great and beyond your expectation. We look forward to welcome you back with us. Warm Regards Venu Gopal General Manager

10/10 Excellent

alok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 3 nights in Jul 2018
Response from Venu Gopal on 2 Aug 2018
Dear Guest, Thank you for taking time to review your stay experience with us. We are glad to note that your overall experience with us was great and beyond your expectation. We look forward to welcome you back with us. Warm Regards Venu Gopal General Manager