Kenilworth Resort & Spa

Photo gallery for Kenilworth Resort & Spa

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
View from room
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Kenilworth Resort & Spa

VIP Access

Kenilworth Resort & Spa

5.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Utorda Salcete, Majorda, Uttorda, Goa, 403713

Explore the area

  • Popular LocationUttorda Beach5 min walk
  • Popular LocationArossim Beach4 min drive
  • Popular LocationMajorda Beach5 min drive
  • AirportGoa (GOI-Dabolim)47 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Uttorda

Located in Uttorda, Kenilworth Resort & Spa is near the airport and by the sea. The area's natural beauty can be seen at Colva Beach and Benaulim Beach. Looking to enjoy an event or a game while in town? See what's happening at Pandit Jawaharlal Nehru Stadium or Fatorda Stadium. With scuba diving, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Uttorda Beach - 5 min walk
  • Arossim Beach - 4 min drive
  • Mother of God Church - 5 min drive
  • Majorda Beach - 5 min drive
  • Sunset Beach - 13 min drive

Getting around

  • Cansaulim Station - 6 min drive
  • Dabolim Airport (GOI) - 47 min drive

Restaurants

  • Zeebop - 5 min walk
  • Rosary Shack - 5 min walk
  • Wens Den - 5 min walk
  • Magzika Bar and Restaurant - 4 min drive
  • Venus Beach Shack - 4 min drive

About this property

Kenilworth Resort & Spa

5-star beach resort with a full-service spa
Guests of this beach resort will appreciate convenient on-site amenities such as a 24-hour fitness centre and a steam room.
Kenilworth Resort & Spa offers 101 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Myra Spa has 6 treatment rooms. Services include facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Languages spoken

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free valet parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: INR 885 for adults and INR 450 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Salute
  • Kai
  • The Palms
  • Aquaris
  • The Lobby Bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Water slide

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height worktop and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for INR 2000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: INR 3999
  • Christmas Day (25 December) Gala Dinner per child: INR 1999 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6999
  • New Year's Eve (31 December) Gala Dinner per child: INR 3499 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 885 for adults and INR 450 for children (approximately)
  • Airport shuttle fee: INR 1500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number HOTS000062

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Kenilworth Beach
Kenilworth Resort & Spa Resort
Kenilworth Resort
Kenilworth Beach Resort Uttorda
Kenilworth Beach Uttorda
Kenilworth Resort & Spa Uttorda
Kenilworth Resort & Spa Resort Uttorda

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 55 out of 129 reviews
5 - Excellent 43%
Rating 4 - Good. 40 out of 129 reviews
4 - Good 31%
Rating 3 - Okay. 20 out of 129 reviews
3 - Okay 16%
Rating 2 - Poor. 7 out of 129 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 129 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

3.2/5

Eco-friendliness

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall property customer service is very poor and not worthy of a VIP access hotel. Offered a very bad quality room (smelly, dusty, etc.). Eventually changed room after 1 day because they just didn't have rooms available. Was not offered a late checkout, and then offered one at a very high price (almost USD 75) for an extra hour or so. This hotel should be removed from VIP access list. Thanks.
Stayed 3 nights in Apr 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth it. Dirty and old
App does not provides misleading information. This app charges lot more than what the actual rooms goes for in Hotel. Booked room with garden room and got view with wall , after negotiations with Hotel manager we managed to change our room to actual garden view. Bathrooms were stinky and very old.
Stayed 2 nights in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

1/5 Terrible

Travelled with family
Disliked: Staff & service
Don't stay here!
We had planned a family re-union after several years, and 17 of us came together in Goa (from different parts of India and the US), booking 7 rooms at this hotel, paying a total bill of about 4 lakhs, for a stay of 4 nights (2nd Jan 2022 to 6th Jan 2022). What followed, unfortunately, was unfortunate, unprofessional, and not at all expected from a reputed 5 star property. Amongst us, there were 5 senior citizens (well above 70 years of age each) and a 6th who had just got away from the ICU and was looking forward to a holiday with family, peace and quiet. Without any warning whatsoever, the hotel started renovation work. This was in the form of LOUD and CONTINUOUS drilling and banging right on top of our heads. Calls to the reception were met with empty promises like ... we will stop the work immediately, etc etc... none of which happened. This was at 3.30 pm, in the middle of the hot afternoon. We couldn't go out due to the heat, and staying in was nothing less than torture. Long story short – despite escalations to Duty Manager, project Manager, etc - nothing changed for 3 days, and finally I changed my flight (at considerable personal expense), and checked out a day early. Never again will we make the mistake of going to Kenilworth, and I have told everyone I know the same thing. There are plenty of great properties out there that treat customers with the honesty that they deserve!
Stayed 4 nights in Jan 2022

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
JUST AVERAGE HOTEL
Check in was not so smooth... The girl at the reception was trying to delay the check in saying rooms are not cleant , while rooms were available ... and palm off a Christmas Brunch on us which we did not want , but under pressure they had to abort the same . Room cleanliness & upkeep needs to be improved , some days enough towels also were not kept in the rooms , work is going on in many rooms and the hotel needs a very prompt update to be called a Five star Resort... Breakfast facilities are limited and you could see guests standing out side for a long time to get the breakfast tables and even eating it like a buffet stating inside the hall , but on our request the F&B managers took the matter very seriously and the next day we could see a marked improvement in the same. Feels many of the staff are in experienced and new , may be because of the extended closure during Corona times... Even at the pools enough towels are not available and many of us had to wait a long time to get the towels... Staff at many locations were a lot casual in their approach , may be they need more training and guidance. They can do a lot better if they want to keep up their status of a 5 star....
Stayed 4 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed a lot
It was a great stay. However, hotel is old now and that shows. But, they have now started renovating it part by part. Swimming pool of the hotel is among the best and is very large. Breakfast served was vey good. Italian restaurant was not fully operational but served us great Italian Pizza and pasta. The chef was especially very enthusiastic. Indian restaurant has limited menu and that disappointed us to some extent.
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
The entrance to the property is gorgeous. Staff is kind and courteous. Quick check in. Over all the property is old and run down. Rooms and bathroom is quite small. Balcony is tiny too! Beds are comfortable. The hotel could use an uplift for sure.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Return Client
Excellent service and value for money. Recommended highly for location, comfort, food and hospitality. Leaving a very satisfied return client.
Stayed 1 night in Dec 2019

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bottomline: DEFINITELY NOT WORTHY OF 5 STAR RATING Either stay at a better known 5 star resort if this is a special vacation - we should have done that. Otherwise save your money and book any average 3 star hotel because thats what this is comparable to. Cons: Poor rooms, uncomfortable mattress / pillows. I know other 5 star resorts in the area that offer a menu for different kinds of pillows. Room locks kept malfunctioning - had to get keys reprogrammed multiple times. Pool was completely unattended everytime we went - we had to clean our own poolside chairs and get our own towels on each visit. Restaurant staff never heard of decaf coffee - we asked multiple people. Room service staff kept knocking on multiple occassions when "Do not Disturb" sign was on - only to check the minibar. This was in the middle of our visit, not the day of checkout. Pros: Breakfast buffet was good. Staff was friendly but were clearly completely untrained.
Stayed 4 nights in Oct 2019

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and very caring. Restaurant was awesome. Pools are great. Overall excellent.
Stayed 2 nights in Nov 2019