Search Hotels Near City Nord, Hamburg

"close to train station staff welcoming and friendly room clean and bright plenty of lights bathroom had great heated towel rail heating very good in the room did not take breakfast so can't comment had a very comfortable stay and would recommend this hotel when visiting Hamburg good value for money"

"Poor service - staff unhelpful - room below average for the price "

"Great room and convenient "

"Short, easy15 minute walk from Terminal 2. "

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service."

"hotel was fine, cleaners were very noisy outside my room. the corridor was very noisy all night"

"Top quality stay and the breakfast was the best in all. Rooms are clean every day cleaner come and cleaning. Beds are nice shower and toilet clean. Easy in out lift very good fast to get down and up. Evening bar restaurant area very nice and the fast served. "

"Everything was perfect "