Search Hotels Near City Hall Observation Deck, Richmond

"Great hotel and great staff.. our only real negative feedback is that the gym is middling at best if we are being charitable… and realistically disappointing relative to the hotel’s overall high price/high value positioning in the market. you all can do better!! equipment, lay-out etc etc sub-par. "

"Fun hotel in a great location. I recommend it highly."

"Convenient, luxurious and comfortable"

"You have to walk a block to park was the only negative thing about this place. It costs $10 to park. So just be prepared."

"Easy access right out front parking/valet"

"I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone. "

"The hotel isn't clean, the food is horrible and the staff isn't very helpful. Never again!"

"Yes, food was amazing and had a variety of different options for breakfast. "

"The biggest problem with our stay was the amount of street noise. There seems to be alot of traffic on the road noise including trucks. The resturant is not yet operational so we have no comment. Parking doesn't exist valet only."